1400-1600 Stream/gaming Build

[westly]

5 minutes ago, jerubedo said:

Chart first, this way we have a baseline and we can determine if we actually fixed anything. And yes, after that we can do the BIOS update first.

LOAD (CPU-Z benchmark)

vCore voltage - 1.08v (But it seems to be throttling). We definitely want to retest this alongside the temperature reading.

temperature - ?

 

is this when I start the pc?
 

[jerubedo]

1 minute ago, westly said:

LOAD (CPU-Z benchmark)

vCore voltage - 1.08v (But it seems to be throttling). We definitely want to retest this alongside the temperature reading.

temperature - ?

 

is this when I start the pc?
 

for LOAD, in CPU-Z, go to the bench tab and click on the button that says "Stress CPU." Then switch back to the CPU tab and grab the voltage after about 10-15 seconds. Also be running the temperature program as well and tell me what it gets up to.

[iSea]

Goodluck guys.

[jerubedo]

1 minute ago, Jr SavageZ said:

Goodluck guys.

Lol, thanks!

[iSea]

Just now, jerubedo said:

Lol, thanks!

Oh yeah try using discord.

[iSea]

Just now, Jr SavageZ said:

Oh yeah try using discord.

It will be easier, you can do the call thing and do the video to tell each other step by step.

[westly]

2 minutes ago, jerubedo said:

for LOAD, in CPU-Z, go to the bench tab and click on the button that says "Stress CPU." Then switch back to the CPU tab and grab the voltage after about 10-15 seconds. Also be running the temperature program as well and tell me what it gets up to.

 

^^^^^This is with nothing on just these items

 

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

 

^^^This is with fortnite on max settings

 

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

The bench cpu^^^

[westly]

1 minute ago, Jr SavageZ said:

It will be easier, you can do the call thing and do the video to tell each other step by step.

I like it. But I'm okay with ether way.

[jerubedo]

Just now, Jr SavageZ said:

Oh yeah try using discord.

 

1 minute ago, Jr SavageZ said:

It will be easier, you can do the call thing and do the video to tell each other step by step.

I'd prefer we stay on here because then maybe someone with a fresh set of eyes might have other ideas. I don't work with Ryzen chips often so anyone else who knows more about temperatures, potential issues with BIOS, voltage tweaks, known issues with this specific cooler, etc., might have more light to shed on the issue.

[iSea]

Just now, jerubedo said:

 

I'd prefer we stay on here because then maybe someone with a fresh set of eyes might have other ideas. I don't work with Ryzen chips often so anyone else who knows more about temperatures, potential issues with BIOS, voltage tweaks, known issues with this specific cooler, etc., might have more light to shed on the issue.

Makes sense.

[westly]

2 minutes ago, westly said:

 

^^^^^This is with nothing on just these items

 

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

 

^^^This is with fortnite on max settings

 

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

 

 

The bench cpu^^^

got this

[iSea]

1 minute ago, jerubedo said:

 

I'd prefer we stay on here because then maybe someone with a fresh set of eyes might have other ideas. I don't work with Ryzen chips often so anyone else who knows more about temperatures, potential issues with BIOS, voltage tweaks, known issues with this specific cooler, etc., might have more light to shed on the issue.

What is exactly the problem cause I'll make a topic looking for help?

[jerubedo]

2 minutes ago, westly said:

got this

Ok, so my suspicions are confirmed. At load the voltage is lower because the CPU is throttling, the temp is too high. In gaming it's not throttling but temps are still way too high, and the voltage is pretty high, 1.35v at stock at 3.9GHz (this is still throttled a little actually).

 

It seems like the board is just giving it too much voltage. 

 

So try to do a BIOS update and then re-test everything.

[jerubedo]

5 minutes ago, Jr SavageZ said:

What is exactly the problem cause I'll make a topic looking for help?

Basically his motherboard is feeding his new 2700x too much voltage. In BIOS we're seeing 1.4v @ 3.7GHz. In gaming we're seeing 1.35v @ 3.9GHz, and at full load we are seeing throttling down to 3.45GHz with 1.108v. 

 

It could also be a cooler seating issue, or a combo of both the excessive voltage AND the cooler.

[iSea]

1 minute ago, jerubedo said:

Basically his motherboard is feeding his new 2700x too much voltage. In BIOS we're seeing 1.4v @ 3.7GHz. In gaming we're seeing 1.35v @ 3.9GHz, and at full load we are seeing throttling down to 3.45GHz with 1.108v. 

Ok

[westly]

2 minutes ago, jerubedo said:

Ok, so my suspicions are confirmed. At load the voltage is lower because the CPU is throttling, the temp is too high. In gaming it's not throttling but temps are still way too high, and the voltage is pretty high, 1.35v at stock at 3.9GHz (this is still throttled a little actually).

 

It seems like the board is just giving it too much voltage. 

 

So try to do a BIOS update and then re-test everything.

im going to the mother board place right the msi

[jerubedo]

1 minute ago, westly said:

im going to the mother board place right the msi

https://www.msi.com/Motherboard/support/X470-GAMING-PLUS#down-bios

[iSea]

I was told go to manuel and change the volt yourself.. 

[westly]

3 minutes ago, jerubedo said:

https://www.msi.com/Motherboard/support/X470-GAMING-PLUS#down-bios

after I downloaded it this came up?

I really appreciate you spending your time and helping me.

Thanks man

[jerubedo]

2 minutes ago, Jr SavageZ said:

I was told go to manuel and change the volt yourself.. 

Yeah that's what we're going to try and do if the BIOS update doesn't work.

[westly]

Just now, jerubedo said:

Yeah that's what we're going to try and do if the BIOS update doesn't work.

it says I have to use a usb? correct? 

[jerubedo]

2 minutes ago, westly said:

after I downloaded it this came up?

I really appreciate you spending your time and helping me.

Thanks man

You need to take that .A90 file, put it on a USB drive, go into the BIOS, go the flash section, and navigate to the USB/file location. Then let it update and restart. Make sure you aren't in the middle of a storm or something where you might lose power. Power loss during a BIOS update can brick the motherboard. 

[jerubedo]

I need to head out for a little bit so let me just detail the next steps:

 

1) Update the BIOS

2) Retest everything. If you still experience high voltages and temps then:

 

3) Go back into the BIOS and set the voltage to manual and set it to, say, 1.25v. That SHOULD be all it ever needs at stock. 

4) retest everything. If temps are still high:

 

5) re-seat the cooler. Ensure thermal paste is applied to cover the entire heat spreader. Don't use too much, either. Also make sure you removed the plastic protector on the bottom of the copper tubes on the cooler.

 

That's all I got.

[westly]

okay

11 minutes ago, jerubedo said:

You need to take that .A90 file, put it on a USB drive, go into the BIOS, go the flash section, and navigate to the USB/file location. Then let it update and restart. Make sure you aren't in the middle of a storm or something where you might lose power. Power loss during a BIOS update can brick the motherboard. 

would that have to do with anything? its set to 2

the bottom one right?

and okay cya soon

[jerubedo]

4 minutes ago, westly said:

okay

would that have to do with anything? its set to 2

the bottom one right?

and okay cya soon

Yep, you got it, that bottom file.