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PC Restarts while gaming or long time running

Wanted-x
Go to solution Solved by Wanted-x,

Dear Members, 

I know that i am replying very late but i think everyone needs to know what exactly happened to my rig. Actually it was faulty PSU. Yeah a faulty  Antec truepower new 650w. Actually it was very old variants and i didn't do proper research before buying PC back then. Now i am using Corsair CX 550 which is working very fine as it is one of the best budget PSU even better than Antec truepower new 650w. So, guys before building a PC, do some research specially for PSU. 

When i play games, the pc restarts in the middle of the game. The pc power was not turning on at that time. I took it to retailer but they are saying its the power connector problem and brought my pc to home but same problem repeats again. i have already posted regarding these restart issue 7 months ago. (https://linustechtips.com/main/topic/975937-pc-restarts-suddenly-while-gaming/). But at that time i thought that was solved. But unfortunately it repeats again and again. 

Is there any way to identify the faults? It will be very helpful if someone provide me suggestion.


MY PC SPECS:
CPU :  core i 5 7400
MOBO: gigabyte b250m hd3
HDD : WD 2TB green refurbished 
RAM : Coresair vengeance 8 gb 2400mhz(running at 2133mhz)
GPU : Gigabyte nvidia gfx 1050 ti oc edition 
PSU : Antec truepower new 650w(https://youtu.be/NvuhTl5MHmo)

 

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Temperatures under load?

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D - EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade - 2TB Kingston Fury Renegade - 512GB ADATA SU800 - 960GB Kingston A400 - Seasonic PX-850 850W  - custom black ATX and EPS cables - Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3 Arctic Cooling P14 PWM PST - 5 Arctic Cooling P12 PWM PST
  • Peripherals: LG 32GK650F - Dell P2319h - Logitech G Pro X Superlight with Tiger Ice - HyperX Alloy Origins Core (TKL) - EndGame Gear MPC890 - Genius HF 1250B - Akliam PD4 - Sennheiser HD 560s - Simgot EM6L - Truthear Zero - QKZ x HBB - 7Hz Salnotes Zero - Logitech C270 - Behringer PS400 - BM700  - Colormunki Smile - Speedlink Torid - Jysk Stenderup - LG 24x External DVD writer - Konig smart card reader
  • Laptop: Acer E5–575G-386R 15.6" 1080p (i3 6100U + 12GB DDR4 (4GB+8GB) + GeForce 940MX + 256GB nVME) Win 10 Pro x64 22H2 - Logitech G305 + AAA Lithium battery
  • Networking: Asus TUF Gaming AX6000 - Arcadyan ISP router - 35/5 Mbps vDSL
  • TV and gadgets: TCL 50EP680 50" 4K LED + Sharp HT-SB100 75W RMS soundbar - Samsung Galaxy Tab A8 10.1" - OnePlus 9 256GB - Olymous Cameda C-160 - GameBoy Color 
  • Streaming/Server/Storage PC: AMD Ryzen 5 3600 - LC-Power LC-CC-120 - MSI B450 Tomahawk Max - 2x4GB ADATA 2666 DDR4 - 120GB Kingston V300 - Toshiba DT01ACA100 1TB - Toshiba DT01ACA200 2TB - 2x WD Green 2TB - Sapphire Pulse AMD Radeon R9 380X - 550W EVGA G3 SuperNova - Chieftec Giga DF-01B - White Shark Spartan X keyboard - Roccat Kone Pure Military Desert strike - Logitech S-220 - Philips 226L
  • Livingroom PC (dad uses): AMD FX 8300 - Arctic Freezer 64 - Asus M5A97 R2.0 Evo - 2x4GB DDR3 1833 Kingston - MSI Radeon HD 7770 1GB OC - 120GB Adata SSD - 500W Fractal Design Essence - DVD-RW - Samsung SM 2253BW - Logitech G710+ - wireless vertical mouse - MS 2.0 speakers
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4 minutes ago, 191x7 said:

Temperatures under load?

No temp issue i think, the cpu and gpu temps are average 50-55 and 60-65 respectively. 

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Don't go with what you think, test it and let us know. Let your CPU run at 100% (Prime95, OCCT, Intel Burn Test or something like that) and your GPU too (FurMark, Unigine Valley or Heaven) and report the temperatures when they stop climbing.

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D - EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade - 2TB Kingston Fury Renegade - 512GB ADATA SU800 - 960GB Kingston A400 - Seasonic PX-850 850W  - custom black ATX and EPS cables - Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3 Arctic Cooling P14 PWM PST - 5 Arctic Cooling P12 PWM PST
  • Peripherals: LG 32GK650F - Dell P2319h - Logitech G Pro X Superlight with Tiger Ice - HyperX Alloy Origins Core (TKL) - EndGame Gear MPC890 - Genius HF 1250B - Akliam PD4 - Sennheiser HD 560s - Simgot EM6L - Truthear Zero - QKZ x HBB - 7Hz Salnotes Zero - Logitech C270 - Behringer PS400 - BM700  - Colormunki Smile - Speedlink Torid - Jysk Stenderup - LG 24x External DVD writer - Konig smart card reader
  • Laptop: Acer E5–575G-386R 15.6" 1080p (i3 6100U + 12GB DDR4 (4GB+8GB) + GeForce 940MX + 256GB nVME) Win 10 Pro x64 22H2 - Logitech G305 + AAA Lithium battery
  • Networking: Asus TUF Gaming AX6000 - Arcadyan ISP router - 35/5 Mbps vDSL
  • TV and gadgets: TCL 50EP680 50" 4K LED + Sharp HT-SB100 75W RMS soundbar - Samsung Galaxy Tab A8 10.1" - OnePlus 9 256GB - Olymous Cameda C-160 - GameBoy Color 
  • Streaming/Server/Storage PC: AMD Ryzen 5 3600 - LC-Power LC-CC-120 - MSI B450 Tomahawk Max - 2x4GB ADATA 2666 DDR4 - 120GB Kingston V300 - Toshiba DT01ACA100 1TB - Toshiba DT01ACA200 2TB - 2x WD Green 2TB - Sapphire Pulse AMD Radeon R9 380X - 550W EVGA G3 SuperNova - Chieftec Giga DF-01B - White Shark Spartan X keyboard - Roccat Kone Pure Military Desert strike - Logitech S-220 - Philips 226L
  • Livingroom PC (dad uses): AMD FX 8300 - Arctic Freezer 64 - Asus M5A97 R2.0 Evo - 2x4GB DDR3 1833 Kingston - MSI Radeon HD 7770 1GB OC - 120GB Adata SSD - 500W Fractal Design Essence - DVD-RW - Samsung SM 2253BW - Logitech G710+ - wireless vertical mouse - MS 2.0 speakers
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35 minutes ago, 191x7 said:

Don't go with what you think, test it and let us know. Let your CPU run at 100% (Prime95, OCCT, Intel Burn Test or something like that) and your GPU too (FurMark, Unigine Valley or Heaven) and report the temperatures when they stop climbing.

Whats these one. Suddenly restarts

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38 minutes ago, 191x7 said:

Don't go with what you think, test it and let us know. Let your CPU run at 100% (Prime95, OCCT, Intel Burn Test or something like that) and your GPU too (FurMark, Unigine Valley or Heaven) and report the temperatures when they stop climbing.

See these one too

cpustress.JPG

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6 minutes ago, Wanted-x said:

Whats these one. Suddenly restarts 

1

That's either a temperature or a power issue.

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D - EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade - 2TB Kingston Fury Renegade - 512GB ADATA SU800 - 960GB Kingston A400 - Seasonic PX-850 850W  - custom black ATX and EPS cables - Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3 Arctic Cooling P14 PWM PST - 5 Arctic Cooling P12 PWM PST
  • Peripherals: LG 32GK650F - Dell P2319h - Logitech G Pro X Superlight with Tiger Ice - HyperX Alloy Origins Core (TKL) - EndGame Gear MPC890 - Genius HF 1250B - Akliam PD4 - Sennheiser HD 560s - Simgot EM6L - Truthear Zero - QKZ x HBB - 7Hz Salnotes Zero - Logitech C270 - Behringer PS400 - BM700  - Colormunki Smile - Speedlink Torid - Jysk Stenderup - LG 24x External DVD writer - Konig smart card reader
  • Laptop: Acer E5–575G-386R 15.6" 1080p (i3 6100U + 12GB DDR4 (4GB+8GB) + GeForce 940MX + 256GB nVME) Win 10 Pro x64 22H2 - Logitech G305 + AAA Lithium battery
  • Networking: Asus TUF Gaming AX6000 - Arcadyan ISP router - 35/5 Mbps vDSL
  • TV and gadgets: TCL 50EP680 50" 4K LED + Sharp HT-SB100 75W RMS soundbar - Samsung Galaxy Tab A8 10.1" - OnePlus 9 256GB - Olymous Cameda C-160 - GameBoy Color 
  • Streaming/Server/Storage PC: AMD Ryzen 5 3600 - LC-Power LC-CC-120 - MSI B450 Tomahawk Max - 2x4GB ADATA 2666 DDR4 - 120GB Kingston V300 - Toshiba DT01ACA100 1TB - Toshiba DT01ACA200 2TB - 2x WD Green 2TB - Sapphire Pulse AMD Radeon R9 380X - 550W EVGA G3 SuperNova - Chieftec Giga DF-01B - White Shark Spartan X keyboard - Roccat Kone Pure Military Desert strike - Logitech S-220 - Philips 226L
  • Livingroom PC (dad uses): AMD FX 8300 - Arctic Freezer 64 - Asus M5A97 R2.0 Evo - 2x4GB DDR3 1833 Kingston - MSI Radeon HD 7770 1GB OC - 120GB Adata SSD - 500W Fractal Design Essence - DVD-RW - Samsung SM 2253BW - Logitech G710+ - wireless vertical mouse - MS 2.0 speakers
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40 minutes ago, 191x7 said:

That's either a temperature or a power issue.

Means PSU? And i got another problem that is pin bent of motherboard? is it the possible reason for restarting?

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Just now, Wanted-x said:

Means PSU? And i got another problem that is pin bent of motherboard? is it the possible reason for restarting?

It probably is, but you did not mention that. Have you tried straightening the pin?

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D - EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade - 2TB Kingston Fury Renegade - 512GB ADATA SU800 - 960GB Kingston A400 - Seasonic PX-850 850W  - custom black ATX and EPS cables - Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3 Arctic Cooling P14 PWM PST - 5 Arctic Cooling P12 PWM PST
  • Peripherals: LG 32GK650F - Dell P2319h - Logitech G Pro X Superlight with Tiger Ice - HyperX Alloy Origins Core (TKL) - EndGame Gear MPC890 - Genius HF 1250B - Akliam PD4 - Sennheiser HD 560s - Simgot EM6L - Truthear Zero - QKZ x HBB - 7Hz Salnotes Zero - Logitech C270 - Behringer PS400 - BM700  - Colormunki Smile - Speedlink Torid - Jysk Stenderup - LG 24x External DVD writer - Konig smart card reader
  • Laptop: Acer E5–575G-386R 15.6" 1080p (i3 6100U + 12GB DDR4 (4GB+8GB) + GeForce 940MX + 256GB nVME) Win 10 Pro x64 22H2 - Logitech G305 + AAA Lithium battery
  • Networking: Asus TUF Gaming AX6000 - Arcadyan ISP router - 35/5 Mbps vDSL
  • TV and gadgets: TCL 50EP680 50" 4K LED + Sharp HT-SB100 75W RMS soundbar - Samsung Galaxy Tab A8 10.1" - OnePlus 9 256GB - Olymous Cameda C-160 - GameBoy Color 
  • Streaming/Server/Storage PC: AMD Ryzen 5 3600 - LC-Power LC-CC-120 - MSI B450 Tomahawk Max - 2x4GB ADATA 2666 DDR4 - 120GB Kingston V300 - Toshiba DT01ACA100 1TB - Toshiba DT01ACA200 2TB - 2x WD Green 2TB - Sapphire Pulse AMD Radeon R9 380X - 550W EVGA G3 SuperNova - Chieftec Giga DF-01B - White Shark Spartan X keyboard - Roccat Kone Pure Military Desert strike - Logitech S-220 - Philips 226L
  • Livingroom PC (dad uses): AMD FX 8300 - Arctic Freezer 64 - Asus M5A97 R2.0 Evo - 2x4GB DDR3 1833 Kingston - MSI Radeon HD 7770 1GB OC - 120GB Adata SSD - 500W Fractal Design Essence - DVD-RW - Samsung SM 2253BW - Logitech G710+ - wireless vertical mouse - MS 2.0 speakers
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4 minutes ago, 191x7 said:

It probably is, but you did not mention that. Have you tried straightening the pin?

I am not experienced enough to straightening the pin. ??

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13 minutes ago, Wanted-x said:

I am not experienced enough to straightening the pin. ??

Well, you'll have to... Linus did it a few times and he's known to drop things...

M.S.C.E. (M.Sc. Computer Engineering), IT specialist in a hospital, 30+ years of gaming, 20+ years of computer enthusiasm, Geek, Trekkie, anime fan

  • Main PC: AMD Ryzen 7 5800X3D - EK AIO 360 D-RGB - Arctic Cooling MX-4 - Asus Prime X570-P - 4x8GB DDR4 3200 HyperX Fury CL16 - Sapphire AMD Radeon 6950XT Nitro+ - 1TB Kingston Fury Renegade - 2TB Kingston Fury Renegade - 512GB ADATA SU800 - 960GB Kingston A400 - Seasonic PX-850 850W  - custom black ATX and EPS cables - Fractal Design Define R5 Blackout - Windows 11 x64 23H2 - 3 Arctic Cooling P14 PWM PST - 5 Arctic Cooling P12 PWM PST
  • Peripherals: LG 32GK650F - Dell P2319h - Logitech G Pro X Superlight with Tiger Ice - HyperX Alloy Origins Core (TKL) - EndGame Gear MPC890 - Genius HF 1250B - Akliam PD4 - Sennheiser HD 560s - Simgot EM6L - Truthear Zero - QKZ x HBB - 7Hz Salnotes Zero - Logitech C270 - Behringer PS400 - BM700  - Colormunki Smile - Speedlink Torid - Jysk Stenderup - LG 24x External DVD writer - Konig smart card reader
  • Laptop: Acer E5–575G-386R 15.6" 1080p (i3 6100U + 12GB DDR4 (4GB+8GB) + GeForce 940MX + 256GB nVME) Win 10 Pro x64 22H2 - Logitech G305 + AAA Lithium battery
  • Networking: Asus TUF Gaming AX6000 - Arcadyan ISP router - 35/5 Mbps vDSL
  • TV and gadgets: TCL 50EP680 50" 4K LED + Sharp HT-SB100 75W RMS soundbar - Samsung Galaxy Tab A8 10.1" - OnePlus 9 256GB - Olymous Cameda C-160 - GameBoy Color 
  • Streaming/Server/Storage PC: AMD Ryzen 5 3600 - LC-Power LC-CC-120 - MSI B450 Tomahawk Max - 2x4GB ADATA 2666 DDR4 - 120GB Kingston V300 - Toshiba DT01ACA100 1TB - Toshiba DT01ACA200 2TB - 2x WD Green 2TB - Sapphire Pulse AMD Radeon R9 380X - 550W EVGA G3 SuperNova - Chieftec Giga DF-01B - White Shark Spartan X keyboard - Roccat Kone Pure Military Desert strike - Logitech S-220 - Philips 226L
  • Livingroom PC (dad uses): AMD FX 8300 - Arctic Freezer 64 - Asus M5A97 R2.0 Evo - 2x4GB DDR3 1833 Kingston - MSI Radeon HD 7770 1GB OC - 120GB Adata SSD - 500W Fractal Design Essence - DVD-RW - Samsung SM 2253BW - Logitech G710+ - wireless vertical mouse - MS 2.0 speakers
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On 3/12/2019 at 4:31 PM, 191x7 said:

Temperatures under load?

This problem again occurs today exactly at 11-56-57 AM GMT. No temperature issue as i told u. These problem just driving me crazy. ??

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16 hours ago, Wanted-x said:

This problem again occurs today exactly at 11-56-57 AM GMT. No temperature issue as i told u. These problem just driving me crazy. ??

 

can you please check windows event viewer and tell me if you see any errors near the pc restarting?

my current home setup:cpu:amd ryzen 2700 // cpu cooler :aigo 120mm aio // mobo:gigabyte ab350-gaming 3 // ram:crosair vengance 8*4 // gpu:amd rx 5700 //

tower:antec p8 // psu:antec HCG 650w.

my current work setup: cpu:intel xeon x5675 // cpu cooler :generic 6 copper pipe // mobo: x58 lga 1366 chines motherboard // ram: 32GB ecc // gpu:amd r7 260x //                    

psu:antec 550w.

my current home server setup:cpu:intel xeon x5690 // cpu cooler :aigo 120mm aio // mobo: x58 lga 1366 chines motherboard // ram:crucial 8*2 // gpu:amd rx 580 //

tower:antec p110 silent // psu:antec HCG 850w.

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37 minutes ago, aBattleBorn said:

can you please check windows event viewer and tell me if you see any errors near the pc restarting?

There are lots of thing in Event viewer, which one u want exactly?

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12 minutes ago, Wanted-x said:

There are lots of thing in Event viewer, which one u want exactly?

open event viewer>windows log>system 

look for errors meaning red icons

my current home setup:cpu:amd ryzen 2700 // cpu cooler :aigo 120mm aio // mobo:gigabyte ab350-gaming 3 // ram:crosair vengance 8*4 // gpu:amd rx 5700 //

tower:antec p8 // psu:antec HCG 650w.

my current work setup: cpu:intel xeon x5675 // cpu cooler :generic 6 copper pipe // mobo: x58 lga 1366 chines motherboard // ram: 32GB ecc // gpu:amd r7 260x //                    

psu:antec 550w.

my current home server setup:cpu:intel xeon x5690 // cpu cooler :aigo 120mm aio // mobo: x58 lga 1366 chines motherboard // ram:crucial 8*2 // gpu:amd rx 580 //

tower:antec p110 silent // psu:antec HCG 850w.

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7 hours ago, aBattleBorn said:

open event viewer>windows log>system 

look for errors meaning red icons

I shared all the error and critical level from12-03-2019 till now.

crash.evtx

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16 hours ago, Wanted-x said:

I shared all the error and critical level from12-03-2019 till now.

crash.evtx

well my man the most of the reports were just permission which do not help us, all the errors other than thous suggest it is a hardware related issue.

try running your pc without the gpu for a couple of days see if the problem relates to the gpu drawing power.

when exactly did you bought your psu? 

my current home setup:cpu:amd ryzen 2700 // cpu cooler :aigo 120mm aio // mobo:gigabyte ab350-gaming 3 // ram:crosair vengance 8*4 // gpu:amd rx 5700 //

tower:antec p8 // psu:antec HCG 650w.

my current work setup: cpu:intel xeon x5675 // cpu cooler :generic 6 copper pipe // mobo: x58 lga 1366 chines motherboard // ram: 32GB ecc // gpu:amd r7 260x //                    

psu:antec 550w.

my current home server setup:cpu:intel xeon x5690 // cpu cooler :aigo 120mm aio // mobo: x58 lga 1366 chines motherboard // ram:crucial 8*2 // gpu:amd rx 580 //

tower:antec p110 silent // psu:antec HCG 850w.

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1 hour ago, aBattleBorn said:

well my man the most of the reports were just permission which do not help us, all the errors other than thous suggest it is a hardware related issue.

try running your pc without the gpu for a couple of days see if the problem relates to the gpu drawing power.

when exactly did you bought your psu? 

The whole rig was purchased at 21st june 2017

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  • 11 months later...

Dear Members, 

I know that i am replying very late but i think everyone needs to know what exactly happened to my rig. Actually it was faulty PSU. Yeah a faulty  Antec truepower new 650w. Actually it was very old variants and i didn't do proper research before buying PC back then. Now i am using Corsair CX 550 which is working very fine as it is one of the best budget PSU even better than Antec truepower new 650w. So, guys before building a PC, do some research specially for PSU. 

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