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Peculiar No GPU Display Situation

NickHayashi

This is my build:

 

Motherboard: Gigabyte GA X99 UD3

GPU: MSI Radeon R9 280x 3GB TWIN FROZR

PSU: Corsair AX850 850W 80+Gold

 

CPU: i7 5820K (not overclocked yet)

Cooler: Noctua D15

Ram: 32GB DDR4 Crucial Ballistix Sport

 

Storage:

Sandisk Ultra II 480GB

WD Caviar Blue 1TB

 

The issue I'm having is this:

When I have my graphics card connected and powered, it will stop my computer from displaying/it will not display.

Currently, all I have to test is a VGA-only monitor and a VGA-DVI adapter. I plug my DVI-VGA adapted cable into the DVI port on the card and the monitor, and I get no display.

 

For troubleshooting purposes I have used a very old gpu (zotac gt 220) in place of the 280x to see if it would display (my motherboard does not have onboard video). When using the DVI port on the old gpu, the computer will display, When using the VGA port on the old gpu, the computer will also display. However, if I connect and power both graphics cards in the system at once, NEITHER will display EVEN if I configure the bios to prefer to display to the older card. The 280x will heat up and the fans will spin, so I'm led to believe it isn't completely dead.

 

Other things I have tried:

- swapping the dual 6+2 pin power cable for another one

- moving the GPU to a different PCI slot (the gpu only fits in slot #2 and #3. #4 is a single slot and #1 is blocked by the cooler)

- updating drivers (I downloaded and installed the AMD catalyst driver, but will this even work since I cannot download it while the GPU I am updating is connected?)

- updating BIOS (I'm on the F6 Bios, the newest non-beta BIOS)

 

I'm really at a loss here, guys. I feel like I've tried everything.

 

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This is my build:

 

Motherboard: Gigabyte GA X99 UD3

GPU: MSI Radeon R9 280x 3GB TWIN FROZR

PSU: Corsair AX850 850W 80+Gold

 

CPU: i7 5820K (not overclocked yet)

Cooler: Noctua D15

Ram: 32GB DDR4 Crucial Ballistix Sport

 

Storage:

Sandisk Ultra II 480GB

WD Caviar Blue 1TB

 

The issue I'm having is this:

When I have my graphics card connected and powered, it will stop my computer from displaying/it will not display.

Currently, all I have to test is a VGA-only monitor and a VGA-DVI adapter. I plug my DVI-VGA adapted cable into the DVI port on the card and the monitor, and I get no display.

 

For troubleshooting purposes I have used a very old gpu (zotac gt 220) in place of the 280x to see if it would display (my motherboard does not have onboard video). When using the DVI port on the old gpu, the computer will display, When using the VGA port on the old gpu, the computer will also display. However, if I connect and power both graphics cards in the system at once, NEITHER will display EVEN if I configure the bios to prefer to display to the older card. The 280x will heat up and the fans will spin, so I'm led to believe it isn't completely dead.

 

Other things I have tried:

- swapping the dual 6+2 pin power cable for another one

- moving the GPU to a different PCI slot (the gpu only fits in slot #2 and #3. #4 is a single slot and #1 is blocked by the cooler)

- updating drivers (I downloaded and installed the AMD catalyst driver, but will this even work since I cannot download it while the GPU I am updating is connected?)

- updating BIOS (I'm on the F6 Bios, the newest non-beta BIOS)

 

I'm really at a loss here, guys. I feel like I've tried everything.

 

RMA, seems like a lemon.

Intel® Core™ i7-12700 | GIGABYTE B660 AORUS MASTER DDR4 | Gigabyte Radeon™ RX 6650 XT Gaming OC | 32GB Corsair Vengeance® RGB Pro SL DDR4 | Samsung 990 Pro 1TB | WD Green 1.5TB | Windows 11 Pro | NZXT H510 Flow White
Sony MDR-V250 | GNT-500 | Logitech G610 Orion Brown | Logitech G402 | Samsung C27JG5 | ASUS ProArt PA238QR
iPhone 12 Mini (iOS 17.2.1) | iPhone XR (iOS 17.2.1) | iPad Mini (iOS 9.3.5) | KZ AZ09 Pro x KZ ZSN Pro X | Sennheiser HD450bt
Intel® Core™ i7-1265U | Kioxia KBG50ZNV512G | 16GB DDR4 | Windows 11 Enterprise | HP EliteBook 650 G9
Intel® Core™ i5-8520U | WD Blue M.2 250GB | 1TB Seagate FireCuda | 16GB DDR4 | Windows 11 Home | ASUS Vivobook 15 
Intel® Core™ i7-3520M | GT 630M | 16 GB Corsair Vengeance® DDR3 |
Samsung 850 EVO 250GB | macOS Catalina | Lenovo IdeaPad P580

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