HyperX Cloud 2 Headset problem.

[Flaygonri]

I just bought the HyperX Cloud 2 headset to replace my broken Siberia V2's, and since the first moment I plugged it in, I can hear a faint white noise whenever there is a sound being made from the computer. Are there any solutions to this problem? *Note, I'm using the USB soundcard that came with the headset.

[Brawhammer]

Plug it into a different port? I'm unsure of the connectors on this headset, could be the port giving you noise. Does this happen with any other audio device?

[KaminKevCrew]

It could also be the USB adapter too. I've heard that the USB adapter is pretty crap on the cloud 2.

[VortexS]

I had the same problem. I contacted HyperX and searched around myself a bit and it seems the USB soundcard they give you are just not the best quality.

You can try to send it back and see if a new one doesn't have this problem but I just bought a different pair of headphones.

 

EDIT: Just buy the HyperX Cloud 1, I had them in the past and they're great if you have a half-decent soundcard in your PC (newer motherboards have a great soundcard as well) it sounds awesome.

[VortexS]

Plug it into a different port? I'm unsure of the connectors on this headset, could be the port giving you noise. Does this happen with any other audio device?

 

I had the same problem and even plugging it in different PC's didn't fix it. The soundcard is quite low end to say the least.

[Flaygonri]

Funny you say that, because I actually just returned the Cloud 1's in return for these, for the fact that the cloud 1's had much more problems than these.

[creatip123]

If you got a usb hub (those thingy with lots of port), sometimes they can remedy noise problems. Depending on the quality and internal circuitry of the hub itself. It's not a sure shot though, so just try this if you got one lying around. 

[ShearMe]

If your onboard was fine with the V2, continue using our with the clouds. Duh.

[NannerBeans]

Use it without the USB dongle.