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Google Pixel 3 / XL faulty display

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Hey boys and girls,

 

today I received my Google Pixel 3 and I discovered that the upper half of the display is ping and the lower half of it is yellow.

The weird thing is that I watched and read many review about the Google Pixel 3 / XL and no one is talking about this issue. In fact I read lines like: "There are no such problems with the display like with the Google Pixel 2 / XL."

 

So I searched for this issue and I found a very good Reddit post:

And I also found a video about this issue:

And this is what it looks like (also linked in the Reddit post). In my case I have the issue which is shown in the middle.

image.png.8e955ae47cbb7a3c8f9fe2204c8c6ef7.png

 

Apparently people bought up to seven phones to get one without any display issues.

Do you have the same issue?

 

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RMA it. Sounds like it's a defective unit. It's going to happen, no company produces a product where 100% of the items shipped are free of defects.

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1 minute ago, dizmo said:

RMA it. Sounds like it's a defective unit. It's going to happen, no company produces a product where 100% of the items shipped are free of defects.

I'm not the only one and people have bought 7 devices and all of them had this issue!

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3 minutes ago, dizmo said:

Sounds like it's a defective unit

Sounds like the majority of Pixel devices tbh

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3 minutes ago, SirMorokei said:

I'm not the only one and people have bought 7 devices and all of them had this issue!

Why would anyone buy 7 devices? Just return the phone to Google. They'll most likely send a free replacement. 

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2 minutes ago, SirMorokei said:

I'm not the only one and people have bought 7 devices and all of them had this issue!

Shouldn't be that surprising. They had issues with the first batch of their last phones too. That's why you shouldn't early adopt before you see what they're like.

They likely didn't buy 7, but had it replaced 7 times.

1 minute ago, DrMacintosh said:

Sounds like the majority of Pixel devices tbh

Yeah I'm not sure why Google has such a hard time with displays. It almost seems like the companies they contract put in lower grade panels or something.

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1 minute ago, dizmo said:

Shouldn't be that surprising. They had issues with the first batch of their last phones too. That's why you shouldn't early adopt before you see what they're like.

They likely didn't buy 7, but had it replaced 7 times.

Yeah I'm not sure why Google has such a hard time with displays. It almost seems like the companies they contract put in lower grade panels or something.

It might be because Google are still sort of the new kid on the block and the suppliers don't really see them as a serious phone manufacturer yet? Idk, it's just a theory.

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21 minutes ago, dizmo said:

Yeah I'm not sure why Google has such a hard time with displays. It almost seems like the companies they contract put in lower grade panels or something.

It's mostly the Pixel 3, which has LG displays. The XL is mostly okay due to having Samsung panels. 

 

The Mate20 Pro is also having issues with its LG panel, to the point where Huawei in the UK and Ireland are encouraging people to exchange them 

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49 minutes ago, 1kv said:

It might be because Google are still sort of the new kid on the block and the suppliers don't really see them as a serious phone manufacturer yet? Idk, it's just a theory.

They're not new though. They've been putting out phones for I want to say over a decade.

29 minutes ago, D13H4RD said:

It's mostly the Pixel 3, which has LG displays. The XL is mostly okay due to having Samsung panels. 

 

The Mate20 Pro is also having issues with its LG panel, to the point where Huawei in the UK and Ireland are encouraging people to exchange them 

Wasn't the OP's problem with an XL though?

LG really needs to rethink what it's doing. P-OLED seems to give them a lot of issues.

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4 minutes ago, dizmo said:

They're not new though. They've been putting out phones for I want to say over a decade.

Wasn't the OP's problem with an XL though?

LG really needs to rethink what it's doing. P-OLED seems to give them a lot of issues.

Yeah, they're not new. But what I was trying to say was that they're fairly new to making their own smartphones. For most of that decade they've been relying on other manufacturers like LG and Huawei for producing their product. New manufacturers like Vivo and OnePlus haven't had these sort of issues because they have a consistent component source. Google's problem is that they aren't really consistent with who they buy their parts from.

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29 minutes ago, 1kv said:

Yeah, they're not new. But what I was trying to say was that they're fairly new to making their own smartphones. For most of that decade they've been relying on other manufacturers like LG and Huawei for producing their product. New manufacturers like Vivo and OnePlus haven't had these sort of issues because they have a consistent component source. Google's problem is that they aren't really consistent with who they buy their parts from.

I don't think that's it though. Google uses Foxconn. So does Apple. Apple doesn't have such issues.

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I will get a new Pixel 3 on Tuesday.

We will see if it has the same issue.

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