Another battery issue, this time with Lenovo ThinkPad Carbon X1 5th Gen laptops

[ProjectBox153]

Ahh, it's 2018 and we need more battery problems. Lenovo has recalled some of its ThinkPad X1 Carbon 5th Gen laptops. The problem? A screw. During the manufacturing process, the affected laptops have a loose screw near the battery that could, over time, damage the surface of the battery and cause a short. The result? A possible fire.

Quote

Lenovo has determined that a limited number of such laptops may have an unfastened screw that could damage the laptop’s battery causing overheating, potentially posing a fire hazard.

Quote

Lenovo is offering a free service inspection program for all affected ThinkPad X1 Carbon 5th Generation laptops. If your laptop is confirmed to be affected, follow the instructions below in the "My laptop is affected" section.

There have been a total of 3 batteries worldwide overheating and causing damage to these laptops, so at least it hasn't happened as much as the Galaxy Note 7 issue.

Lenovo has said that it will inspect and repair all affected machines if necessary free of charge. Users of these computers should not use the machines until they're repaired. There is a search tool on the official recall page that will tell you if your laptop is affected. Official Support Recall Page with Search Tool

Sources:

Spoiler

Lenovo Recall Page (linked above)

Consumer Reports: https://www.consumerreports.org/recalls/lenovo-recalls-thinkpad-carbon-x1-laptops-due-to-battery-fire-hazard/

Notebook Review (image): http://www.notebookreview.com/notebookreview/lenovo-thinkpad-x1-carbon-5th-generation2017-review/

 

[lookpuppy]

2 minutes ago, Jamiec1130 said:

Ahh, it's 2018 and we need more battery problems. Lenovo has recalled some of its ThinkPad X1 Carbon 5th Gen laptops. The problem? A screw. During the manufacturing process, the affected laptops have a loose screw near the battery that could, over time, damage the surface of the battery and cause a short. The result? A possible fire.

There have been a total of 3 batteries worldwide overheating and causing damage to these laptops, so at least it hasn't happened as much as the Galaxy Note 7 issue.

Lenovo has said that it will inspect and repair all affected machines if necessary free of charge. Users of these computers should not use the machines until they're repaired. There is a search tool on the official recall page that will tell you if your laptop is affected. Official Support Recall Page with Search Tool

Sources:

  Reveal hidden contents

Lenovo Recall Page (linked above)

Consumer Reports: https://www.consumerreports.org/recalls/lenovo-recalls-thinkpad-carbon-x1-laptops-due-to-battery-fire-hazard/

Notebook Review (image): http://www.notebookreview.com/notebookreview/lenovo-thinkpad-x1-carbon-5th-generation2017-review/

 

1 more post

[Crunchy Dragon]

Whoa. I thought ThinkPads were known for having decent battery life.

[AlTech]

31 minutes ago, Crunchy Dragon said:

Whoa. I thought ThinkPads were known for having decent battery life.

If you read the article, you'd see that they do but this defect causes some specifc units to drain the battery wayy too fause due to an overheated screw.

 

34 minutes ago, Jamiec1130 said:

snip

Can you please make your title more specific and non generic? This affects Generation 5 Thinkpad X1 Carbons and not Thinkpads as a whole.

[TheGlenlivet]

Oh great...

The company I work for uses Lenovo almost exclusively...

Time to email I.T..

[Arika]

yay. mine is a 4th gen. type 20FC

[unsubscribed]

Not sure why people jump to the ceiling every time there is a recall. Reminds me the IKEA nightlight - one of the most energy efficient and affordable ones at the time. Recalled because some kid managed to brake it in bits and got electric shock. Bad parenting if you ask me, not design. Either way the light is still recalled, years later.

Back to the point, the fact that there is a flaw that is found and manufacturer actively working to resolve it is a big plus. Inconvenient yes but how many manufacturers sell unworthy products with internally documented flaws that never say a word?

IF you have the laptop in question - send it to Lenovo for free repair and enjoy it for years to come. Or go to Apple already, we know you were looking for reason to switch all along.

[DrMacintosh]

34 minutes ago, Fooshi said:

Meanwhile, Apple would say it's not their fault, fuck over the customer, wait 3 years until after your warranty is expired and then say "yeah, it was our fault lol soz".

Sure

[Bananasplit_00]

15 hours ago, Fooshi said:

Meanwhile, Apple would say it's not their fault, fuck over the customer, wait 3 years until after your warranty is expired and then say "yeah, it was our fault lol soz".

HP would claim its a feature, if they admitted to it you and let you hand it in for repairs it would take 6 months and would cost you loads

[ProjectBox153]

40 minutes ago, CUDA_Cores said:

Can I have the batteries that are being replaced?

I think that would be an issue with the Lenovo legal department.