Can't play music on ipod nano 7th GEN

[Tech Talk-Real Talk]

Alright so I have tried several different things and it still has not worked.

 

SO here is what's going on; when I try to download music or audio books onto my ipod by either dragging and dropping them or syncing it/sending it from itunes to the ipod. However, even though

I can almost always see the files in "MUSIC"  when I click on them, they either go back to the music menu or restarts the device, or goes the to the "White screen of death".

 

NOTES: The pc I'm using is win-10 and  I tried the files as mp3 formats (the downloads were m4a) and nothing changed. 

[DrMacintosh]

the iPod might be dead. Really isnt much you can do to fix an iPod that isnt a touch. 

[Tech Talk-Real Talk]

Just now, DrMacintosh said:

the iPod might be dead. Really isnt much you can do to fix an iPod that isnt a touch. 

well it works other then not playing the files I download (radio, fitness etc.)And it's a touch screen if that's what you meant?

[IBM_THINKPAD_R51]

34 minutes ago, Tech Talk-Real Talk said:

Alright so I have tried several different things and it still has not worked.

 

SO here is what's going on; when I try to download music or audio books onto my ipod by either dragging and dropping them or syncing it/sending it from itunes to the ipod. However, even though

I can almost always see the files in "MUSIC"  when I click on them, they either go back to the music menu or restarts the device, or goes the to the "White screen of death".

 

NOTES: The pc I'm using is win-10 and  I tried the files as mp3 formats (the downloads were m4a) and nothing changed. 

your using iTunes right? 

[Tech Talk-Real Talk]

On 8/22/2017 at 7:10 PM, IBM_THINKPAD_R51 said:

your using iTunes right? 

yeah