SUPER high ping times only on WIFI

[Pauleh]

Hello,

 

I am super confused in regards to how high my ping time is only on wireless connected devices. I expect to have a slightly higher ping time when I am using computers connected wirelessly, but not this high. I am getting around 200-1200ms in games. It first started last week when I was getting unplayable ping in Overwatch on my upstairs computer. I assumed that it was just becuase the connection was bad (even though I had almost full bars) so I set up my laptop as a repeater and placed it in between the computer and the router and still got the same ping. Today I went and pinged my router from CMD right next to my router with my laptop and I still get the same ping, I walk over to my wired main computer and get 1ms. I don't remember changing any settings in my router, but I went in and disabled QoS. Still there. Interference? Nope. No other wireless devices around, not even headphones or mice, I even turned off my phone to make sure. I am the only person on the network and I checked traffic manager to make sure that another computer wasn't hogging usage or anything, nothing. 

 

Here is some data from CMD of me pinging my router. 

Spoiler

 

C:\Users\Pauleh>ping 192.168.1.1

Pinging 192.168.1.1 with 32 bytes of data:
Reply from 192.168.1.1: bytes=32 time=63ms TTL=64
Reply from 192.168.1.1: bytes=32 time=291ms TTL=64
Reply from 192.168.1.1: bytes=32 time=212ms TTL=64
Reply from 192.168.1.1: bytes=32 time=133ms TTL=64

Ping statistics for 192.168.1.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 63ms, Maximum = 291ms, Average = 174ms

C:\Users\Pauleh>ping 192.168.1.1

Pinging 192.168.1.1 with 32 bytes of data:
Reply from 192.168.1.1: bytes=32 time=386ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1255ms TTL=64
Reply from 192.168.1.1: bytes=32 time=163ms TTL=64
Reply from 192.168.1.1: bytes=32 time=158ms TTL=64

Ping statistics for 192.168.1.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 158ms, Maximum = 1255ms, Average = 490ms

C:\Users\Pauleh>ping 192.168.1.1

Pinging 192.168.1.1 with 32 bytes of data:
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=3ms TTL=64
Reply from 192.168.1.1: bytes=32 time=245ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64

Ping statistics for 192.168.1.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 1ms, Maximum = 245ms, Average = 62ms

C:\Users\Pauleh>ping 192.168.1.1

Pinging 192.168.1.1 with 32 bytes of data:
Reply from 192.168.1.1: bytes=32 time=84ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1157ms TTL=64
Reply from 192.168.1.1: bytes=32 time=44ms TTL=64
Reply from 192.168.1.1: bytes=32 time=906ms TTL=64

Ping statistics for 192.168.1.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 44ms, Maximum = 1157ms, Average = 547ms

C:\Users\Pauleh>ping 192.168.1.1

Pinging 192.168.1.1 with 32 bytes of data:
Reply from 192.168.1.1: bytes=32 time=113ms TTL=64
Reply from 192.168.1.1: bytes=32 time=30ms TTL=64
Reply from 192.168.1.1: bytes=32 time=105ms TTL=64
Reply from 192.168.1.1: bytes=32 time=105ms TTL=64

Ping statistics for 192.168.1.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 30ms, Maximum = 113ms, Average = 88ms

C:\Users\Pauleh>ping 192.168.1.1

Pinging 192.168.1.1 with 32 bytes of data:
Reply from 192.168.1.1: bytes=32 time=103ms TTL=64
Reply from 192.168.1.1: bytes=32 time=25ms TTL=64
Reply from 192.168.1.1: bytes=32 time=252ms TTL=64
Reply from 192.168.1.1: bytes=32 time=171ms TTL=64

Ping statistics for 192.168.1.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 25ms, Maximum = 252ms, Average = 137ms

C:\Users\Pauleh>

 

It spits out some good pings but for the most part they are over 200ms

 

If anyone can offer any advice, it would be much appreciated. 

Thanks, 

 -Pauleh

[manikyath]

few things:

- what sort of <presumably wireless router> do you have?

- what sort of wifi solution does your computer have?

- what sort of distance is between them? (how many floors, walls, kitchen cabinets, beds, humans, and so on)

- what sort of speed are you getting on wifi? (speedtest)

[stefanDB]

I had a similar problem, it was caused by extreme package loss. Basically the connection between my PC and router just wasn't good enough, I solved it by buying powerline adapters.

[Pauleh]

1 minute ago, manikyath said:

few things:

- what sort of <presumably wireless router> do you have?

- what sort of wifi solution does your computer have?

- what sort of distance is between them? (how many floors, walls, kitchen cabinets, beds, humans, and so on)

- what sort of speed are you getting on wifi? (speedtest)

Router: Asus RT-N66R, about a year old, in great condition and hung on the wall to stay nice and cool.

 

Wireless solution on devices: Although irrelevant becuase it was working before and the result is repeatable across multiple devices, the desktop has a TP-link N300 which is literally a month The laptops used while testing are all high end business class computers from Dell which I presume have very nice wireless solutions from Intel, though it's not worth my time to find out which exact model.

 

Distance: Test shown was in line of sight of the router with nothing in it's way. 

 

Speeds: I pay for 100 down 15 up from Cox communications. I'm getting about 2mb/s down on the wireless devices and I get 10.8 down on my wired devices (above advertised speeds ).

 

This was not happening less than a month ago 

[sazrocks]

#DroppedPacketsFTW

 

You have two stories correct? Have you angled your AP's antennae? Is someone using the microwave at the same time?

[Pauleh]

4 minutes ago, stefanDB said:

I had a similar problem, it was caused by extreme package loss. Basically the connection between my PC and router just wasn't good enough, I solved it by buying powerline adapters.

Not an option for me. I need to be able to use my laptop around my house. Also, extreme packet loss from 5 feet away from router?

[Pauleh]

Just now, sazrocks said:

#DroppedPacketsFTW

 

You have two stories correct? Have you angled your AP's antennae? Is someone using the microwave at the same time?

2 stories, Yes I have and it's repeatable from 5 feet away, only person in house at the time.

[sazrocks]

6 minutes ago, Pauleh said:

2 stories, Yes I have and it's repeatable from 5 feet away, only person in house at the time.

Interesting. Is it possible you are on a channel that is congested by your neighbors? What frequency are you using? (2.4GHz vs 5GHz). Also, I used to have that router; served me well.

[Pauleh]

Just now, sazrocks said:

Interesting. Is it possible you are on a channel that is congested by your neighbors? What frequency are you using? (2.4GHz vs 5GHz). Also, I used to have that router; served me well.

Yea, love this router, bought one for work as well cuz it's the only router of mine thats lasted more than 5 months :P. Seriously, why are routers so bad? I checked not too long ago and my channel is very clear and no new wireless networks show up on my computer at all so I assume it should still be ok. I'll check again.

[sazrocks]

Just now, Pauleh said:

Yea, love this router, bought one for work as well cuz it's the only router of mine thats lasted more than 5 months :P. Seriously, why are routers so bad? I checked not too long ago and my channel is very clear and no new wireless networks show up on my computer at all so I assume it should still be ok. I'll check again.

It doesn't have to be a new network. Existing networks change channels more often than you think. What frequency band are you using?

[Pauleh]

7 minutes ago, sazrocks said:

It doesn't have to be a new network. Existing networks change channels more often than you think. What frequency band are you using?

Oh wow, just looked, 5 networks on channel 5. Huh.

 

Using 2.4

[sazrocks]

2 minutes ago, Pauleh said:

Oh wow, just looked, 5 networks on channel 5. Huh.

Try channel 11 or 8. Doesn't matter; just don't be that guy and use one of the channels in between. Is 5GHz better than 2.4GHz?

[Pauleh]

1 minute ago, sazrocks said:

Try channel 11 or 8. Doesn't matter; just don't be that guy and use one of the channels in between. Is 5GHz better than 2.4GHz?

Nope

[Pauleh]

6 minutes ago, sazrocks said:

Try channel 11 or 8. Doesn't matter; just don't be that guy and use one of the channels in between. Is 5GHz better than 2.4GHz?

Man do I feel like an idiot. Moved to CH 11 and saw that 3 devices moved with me, figured out that it was my damn chromecast and my printer. Unplugged Chromecast and will change printer settings in the morning. I hardly use either and forgot about them. I think it's solved my problems. Pinged router and saw almost constant 3 ms. I'll see in the morning if it's really fixed. Thanks so much for the help mang!

[sazrocks]

2 minutes ago, Pauleh said:

Man do I feel like an idiot. Moved to CH 11 and saw that 3 devices moved with me, figured out that it was my damn chromecast and my printer. Unplugged Chromecast and will change printer settings in the morning. I hardly use either and forgot about them. I think it's solved my problems. Pinged router and saw almost constant 3 ms. I'll see in the morning if it's really fixed. Thanks so much for the help mang!

Interesting. Glad I was able to help solve your issue!

 

Edit: lol I sound like customer service.

[manikyath]

10 hours ago, Pauleh said:

 

This was not happening less than a month ago 

then, what happened less than a month ago?

 

seeing from the rest of the thread (had work in between, life happens ) i'm guessing more "other broadcasters" on channel 5 happened

9 hours ago, sazrocks said:

Interesting. Glad I was able to help solve your issue!

 

Edit: lol I sound like customer service.

i am customer service  although not on this level tho.. the calls i usually get are a bit more "lives are at risk" than someone having bad ping on games