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USB 3.0 Ports keep disconnecting devices

Hello everyone

I am currently having problem with my USB 3.0 ports. They keep disconnecting my devices randomly for a couple of seconds then reconnecting. This is happening to the ports on the motherboard and on a USB 3.0 PCIe card.
I have tried reinstalling my chipset drivers but this had no effect.

I am on Windows 10. PC details are in my signature.

CPU: i5 3570
Mobo: P8Z77-V LK
Drives: 1TB 850 Evo,1TB 840 Evo
Graphics Card: 970 Strix

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How did you install windows?

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It was a fresh install from a USB, was quite a while a go.

CPU: i5 3570
Mobo: P8Z77-V LK
Drives: 1TB 850 Evo,1TB 840 Evo
Graphics Card: 970 Strix

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12 minutes ago, peteyboy256 said:

Hello everyone

I am currently having problem with my USB 3.0 ports. They keep disconnecting my devices randomly for a couple of seconds then reconnecting. This is happening to the ports on the motherboard and on a USB 3.0 PCIe card.
I have tried reinstalling my chipset drivers but this had no effect.

I am on Windows 10. PC details are in my signature.

Hi,

 

this often happened (and drove me crazy) on my laptop. The settings are hidden in Control Panels / power management / change settings / change advanced settings / USB settings

Quote and/or tag people using @ otherwise they don't get notified of your response!

 

The HUMBLE Computer:

AMD Ryzen 7 3700X • Noctua NH-U12A • ASUS STRIX X570-F • Corsair Vengeance LPX 32GB (2x16GB) DDR4 3200MHz CL16 • GIGABYTE Nvidia GTX1080 G1 • FRACTAL DESIGN Define C w/ blue Meshify C front • Corsair RM750x (2018) • OS: Kingston KC2000 1TB GAMES: Intel 660p 1TB DATA: Seagate Desktop 2TB • Acer Predator X34P 34" 3440x1440p 120 Hz IPS curved Ultrawide • Corsair STRAFE RGB Cherry MX Brown • Logitech G502 HERO / Logitech MX Master 3

 

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9 minutes ago, vojta.pokorny said:

Hi,

 

this often happened (and drove me crazy) on my laptop. The settings are hidden in Control Panels / power management / change settings / change advanced settings / USB settings

Should I disable "USB selective suspend setting"?
 

CPU: i5 3570
Mobo: P8Z77-V LK
Drives: 1TB 850 Evo,1TB 840 Evo
Graphics Card: 970 Strix

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1 minute ago, peteyboy256 said:

Should I disable "USB selective suspend setting"?
 

Yes that's it.

Quote and/or tag people using @ otherwise they don't get notified of your response!

 

The HUMBLE Computer:

AMD Ryzen 7 3700X • Noctua NH-U12A • ASUS STRIX X570-F • Corsair Vengeance LPX 32GB (2x16GB) DDR4 3200MHz CL16 • GIGABYTE Nvidia GTX1080 G1 • FRACTAL DESIGN Define C w/ blue Meshify C front • Corsair RM750x (2018) • OS: Kingston KC2000 1TB GAMES: Intel 660p 1TB DATA: Seagate Desktop 2TB • Acer Predator X34P 34" 3440x1440p 120 Hz IPS curved Ultrawide • Corsair STRAFE RGB Cherry MX Brown • Logitech G502 HERO / Logitech MX Master 3

 

Notebook:  HP Spectre x360 13" late 2018

Core i7 8550U • 16GB DDR3 RAM • 512GB NVMe SSD • 13" 1920x1080p 120 Hz IPS touchscreen • dual Thunderbolt 3

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1 minute ago, vojta.pokorny said:

Yes that's it.

Will try that out. Thanks for your help.

CPU: i5 3570
Mobo: P8Z77-V LK
Drives: 1TB 850 Evo,1TB 840 Evo
Graphics Card: 970 Strix

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1 minute ago, peteyboy256 said:

Will try that out. Thanks for your help.

No problem.

Quote and/or tag people using @ otherwise they don't get notified of your response!

 

The HUMBLE Computer:

AMD Ryzen 7 3700X • Noctua NH-U12A • ASUS STRIX X570-F • Corsair Vengeance LPX 32GB (2x16GB) DDR4 3200MHz CL16 • GIGABYTE Nvidia GTX1080 G1 • FRACTAL DESIGN Define C w/ blue Meshify C front • Corsair RM750x (2018) • OS: Kingston KC2000 1TB GAMES: Intel 660p 1TB DATA: Seagate Desktop 2TB • Acer Predator X34P 34" 3440x1440p 120 Hz IPS curved Ultrawide • Corsair STRAFE RGB Cherry MX Brown • Logitech G502 HERO / Logitech MX Master 3

 

Notebook:  HP Spectre x360 13" late 2018

Core i7 8550U • 16GB DDR3 RAM • 512GB NVMe SSD • 13" 1920x1080p 120 Hz IPS touchscreen • dual Thunderbolt 3

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