Internet problems out the wazoo

[Quantum1]

Alright, so I have been having many irritating problems with my Internet in the past few months. Initially there was a connection problem from the pole to my house, which pretty much rendered my Internet useless for about a week. Called my IPS, Cox, and they said there were T3 timeouts like nobody's business. So they came out and fixed it and ran new coax to my house from the pole and that was that. The Internet would actually work and I could use it however soon thereafter I began to notice that it would sometimes just die (the modem wouldn't report signal loss, ie turning off the ds/us indicator, but my Internet would essentially hang) and I would need to restart my modem to fix the issue. Usually that would fix the issue for a while, but I might have to do that several times throughout the day. Initially these issues permeated all the devices in the house (smartphones, smart TVs, PCs, etc), however I have come to notice that all the other devices in the house do not seem to be experiencing connectivity issues like my desktop is. On my desktop, Google Chrome will sometimes be unable to load websites, search results or it will a load a page without the HTML formatting, making a site look like it's from the 90s. Meanwhile all my other applications (Steam, Skype, Origin, etc) will continue to work flawlessly and Windows doesn't report a connection loss. So I restart my modem in an attempt to fix the issue. Sometimes it works, other times it will continue to be broken on my desktop. In the wake of a connection issue in chrome today I noticed that my Ethernet adapter's Ipv6 connected is not connected.

 

Now with that little synopsis out of the way, Here is the essence of this post and any relevant specs:

 

Ethernet Adapter: Realtek PCIe GBE Family Controller (latest drivers installed)

Modem: Ubee DDW366 (this is also my router)

ISP: Cox Communications

I have a Static IP on my desktop and I am using Google's DNS servers (8.8.8.8 and 8.8.4.4)

I also have several ports forwarded for games, and remote desktop

 

Connection info from Modem at time of making post:

Startup Procedure
Procedure	Status	Comment
Acquire Downstream Channel	813000000 Hz	Locked
Connectivity State	OK	Operational
Boot State
Configuration File	OK
Security	Enabled	BPI+

 

Downstream Bonded Channels
Channel	Lock Status	Modulation	Channel ID	Frequency	Power	SNR	Correctables	Uncorrectables
1		QAM256		813000000 Hz	7.1 dBmV	41.4 dB	0	0
2		QAM256		819000000 Hz	6.9 dBmV	41.3 dB	0	0
3		QAM256		825000000 Hz	6.8 dBmV	40.8 dB	0	0
4		QAM256		831000000 Hz	6.3 dBmV	40.3 dB	0	0
5		QAM256		861000000 Hz	5.8 dBmV	40.4 dB	0	0
6		QAM256		867000000 Hz	6.0 dBmV	40.4 dB	0	0
7		QAM256		873000000 Hz	6.6 dBmV	40.8 dB	0	0
8		QAM256		879000000 Hz	6.9 dBmV	40.8 dB	0	0

 

Total Correctables	Total Uncorrectables
0	0

 

Upstream Bonded Channels
Channel	Lock Status	US Channel Type	Channel ID	Symbol Rate	Frequency	Power
1		ATDMA		5120 Ksym/sec	26500000 Hz	43.2 dBmV
2		ATDMA		2560 Ksym/sec	21600000 Hz	42.0 dBmV
3		ATDMA		5120 Ksym/sec	33000000 Hz	46.0 dBmV
4		ATDMA		2560 Ksym/sec	37900000 Hz	46.5 dBmV

 

If there is anything else that would be relevant to this topic that I have missed I can post it after the fact

 

When browsing the Internet, pages will sometimes load very slowly (saying resolving host or connection for a long time), fail to load at all (giving me errors about the DNS server not responding, and there being no Internet connection), or refusing to load the full website. The issue seems to be only pertaining to certain types of Internet traffic because other programs passively using the Internet will not be affected. The issue seems to only be occurring on my desktop as of now. Can anyone give me an iota of advice on what the problem might be and how to resolve it?

[themctipers]

Ask your ISP for a new router as yours is mafunctioning. 

 

Reinstall google chrome

try other browsers to see if you have the same html problem 

[Quantum1]

Thank you for the response, just out of curiosity, what made you come to that conclusion?

[Donut417]

1 hour ago, Quantum1 said:

Thank you for the response, just out of curiosity, what made you come to that conclusion?

Your signals are in spec. So it has to be equipment malfunction. 

[Quantum1]

2 minutes ago, Donut417 said:

Your signals are in spec. So it has to be equipment malfunction. 

Yes I know, but what in particular is problematic? 

[Donut417]

23 minutes ago, Quantum1 said:

Yes I know, but what in particular is problematic? 

If your having issues on all your devices and the signals are good, then its probably with the router portion of your combo unit. Personally I would just purchase a modem and router separately and save the cost of having to pay the rental fee each month. If your against this then your only choice is contacting your ISP. 

 

On your desktop you can try flushing the DNS cache. You do this by typing ipconfig /flusdns in the cmd prompt. 

[Quantum1]

6 minutes ago, Donut417 said:

If your having issues on all your devices and the signals are good, then its probably with the router portion of your combo unit. Personally I would just purchase a modem and router separately and save the cost of having to pay the rental fee each month. If your against this then your only choice is contacting your ISP. 

 

On your desktop you can try flushing the DNS cache. You do this by typing ipconfig /flusdns in the cmd prompt. 

Yeah, I've been meaning to buy my own router and modem. I just haven't gotten around to it. Also I've tried flushing and renewing my DNS cache before and the results seem to be minimal.