Asus Strix 980 Ti Problem Factory overclock crash

[Majsterek]

I got Asus Strix 980 Ti Factory Overclocked. So the problem is every time I run a benchmark for example Heaven or any game i get a Gpu driver crash dont know why. When i lover down the Clock speeds it runs the benchmark with no problems and it is all good . I dont understand why the graphick driver keep crashing when i youse the card at the Oc Mode wich is provided by asus. Do you heave any ideas why do I get the chash and what can i do to fix this problem ? and also i heave not overclock the card myself i just youse the Asus GPU Tweek II to swich between the modes and the Oc mode is the one with the best clock speeds and crash all the time in games and benchamrks .

[MMKing]

Your card cannot handle the OC.

[Fungal]

Um have you updated your drivers in geforce experience??

[Majsterek]

Yes i did that 3 times and i uninstall the driver and install it again 

[Enderman]

increase the voltage or lower the OC

[pagani123]

your gpu might not be able to handle the overclock 

[Majsterek]

ye but this is Factory Overclocke and it should be working fine couse i havent tuch the settings 

[Majsterek]

[Flowey]

8 minutes ago, Majsterek said:

ye but this is Factory Overclocke and it should be working fine couse i havent tuch the settings 

DAO a posibility m8. Well, not really DAO, but defective nonetheless.

[i_build_nanosuits]

2 hours ago, Majsterek said:

lower the memory clock...7904 is pretty aggressive...maybe it's just the memory that is unstable at those settings.

[JaZoN_XD]

if it's completely factory OC and it crashes, you can probably do an RMA because the card is technically defective.

[i_build_nanosuits]

8 minutes ago, JaZoN_XD said:

if it's completely factory OC and it crashes, you can probably do an RMA because the card is technically defective.

he installed the app and asked for OC mode...which is more than factory OC...it's overclocking...auto overclocking...and i don't think they will guarantee this overclock...on gaming and silent mode i'm sure the card is stable...he got unlucky because mine can do a lot more than this OC mode.

[JaZoN_XD]

1 minute ago, i_build_nanosuits said:

he installed the app and asked for OC mode...which is more than factory OC...it's overclocking...auto overclocking...and i don't think they will guarantee this overclock...on gaming and silent mode i'm sure the card is stable...he got unlucky because mine can do a lot more than this OC mode.

ahh okay. I see. It's the auto oc function correct? I don't use Asus oc tool so i don't know about this.

[Big-G]

1 hour ago, i_build_nanosuits said:

he installed the app and asked for OC mode...which is more than factory OC...it's overclocking...auto overclocking...and i don't think they will guarantee this overclock...on gaming and silent mode i'm sure the card is stable...he got unlucky because mine can do a lot more than this OC mode.

That's a cop-out if they advertise it can OC to the "OC Mode" using their software and then it can't...

 

In Oz, that would be considered unfit for purpose under the Consumer Protection Laws and good enough reason to return for replacement or refund.

[Majsterek]

12 hours ago, i_build_nanosuits said:

lower the memory clock...7904 is pretty aggressive...maybe it's just the memory that is unstable at those settings.

So if i turn down the Memory clock to 7600 it seems to work more stable. 

10 hours ago, GidonsClaw said:

That's a cop-out if they advertise it can OC to the "OC Mode" using their software and then it can't...

 

In Oz, that would be considered unfit for purpose under the Consumer Protection Laws and good enough reason to return for replacement or refund.

I went on the Asus support site and I got told to go on https://asus-serwis.pl/ so i went there and 

It comes up with this. and i dont know what this means .  How do i apply for repleacment ?