halp plz my internet is so god damn slow i can barely download anything

[hamishdgx]

hey guys can one of you geniuses help out, Im in Australia and my internet is so god damn bad 

ex: down=max 750kb/s

      up= max 50kb/s 

were using adsl2+ and running on telstra (the fastest network provider for my area) 

our router that we are using is the one that telstra gave us, and our house is quite large for a normal house, we are in a very dense urban area and everyones running on a 2.4ghz channel literally everyone.

 

what should i invest money in a better router, or is there another problem going on, please help

 

regards hamish,

[jnvqc]

First plug your computer directly to the router via an ethernet cable and test your speed, in order to see were the bottleneck is.

[dragoon20005]

see if you can get a better ADSL cum Wireless Router like Asus or DLink

 

most of the router should support the 5GHz bandwidth

[Enderman]

stop using wifi and buy an ethernet cable

[hamishdgx]

5 minutes ago, jnvqc said:

First plug your computer directly to the router via an ethernet cable and test your speed, in order to see were the bottleneck is.

its around the same but more stable 

[hamishdgx]

Just now, Enderman said:

stop using wifi and buy an ethernet cable

ethernet is same speeds but more stable 

[Enderman]

2 minutes ago, hamishdgx said:

ethernet is same speeds but more stable 

ok well are you paying for higher speeds?

do you get the same speeds when nobody else is using the internet?

[VinsinityKT]

Well, if you are running speed at what you paid for, then i can only say upgrade it.

[PCgamer324]

1 minute ago, hamishdgx said:

ethernet is same speeds but more stable 

buy / build a better router

 

check your QoS settings and make sure it isn't reserving bandwidth for certain services (VoIP, TV, etc...)

 

are other people using the network when you have these issues or are they persistent regardless?

 

What is your average packet loss running "ping 8.8.8.8" for the command line?

 

What speed does your ISP say you should be getting?

[hamishdgx]

Just now, Enderman said:

ok well are you paying for higher speeds?

do you get the same speeds when nobody else is using the internet?

yes 

[Enderman]

18 minutes ago, hamishdgx said:

yes 

so when nobody is using the router you get higher speeds?

thats normal

bandwidth is shared

of course your speeds are going top be slower when others are using it too

 

if not, and you still get slower speeds when nobody is on, then thats a problem that your ISP needs to take care of

call them and ask them to fix their stuff