THE PC FROM HELL.

[Gareth99999]

Hello, so I got a pc built by Umart. I went for all the new stuff, DDR4 Ram, New Intel CPU, 295x2 GPU, Rampage V extreme board, you know all the big bang items you think are going to be great.

as you guessed by the title things are not going so well.

 

Ill List off my problems one by one.

 

#1 The HDMI sound Crackles

#2 The 7.1 sound in my headset Crackles

#3 The pc dose not overclock safely 9/10 if I over clock it will crash and force me to reset Bios

#4 The PC randomly Blackscreens

#5 The PC randomly fails to recognise the Display driver / AMD driver and tells me its not installed forcing a reboot on the system 2/3 times before it works again 

#6 The Frame rates randomly drop in most games from 100fps to 1fps for no god damn reason, maybe a bottleneck ?, When you see the hardware bottlenecking makes no logical sense

#7 Screen tearing

#8 Graphical Glitching

#9 Random Pc Crashing

#10 Freezing

 

I am about ready to smash this $5000 pc into the ground. I have tried multiple Reformatting, changing the OS, changing bios / update, old and new drivers. I don't have the resources to test the hardware individualy or the know how.  ​

 

If anyone can help me understand why this pc sucks so hard please explain because this is driving me insane.

​------------------

Hardware

​------------------

.Memory: 16384MB RAM "DDR4 Corsair Vengeance 2800MHz"

​.ASUS Rampage V Extreme

.Corsair Graphite 760T Full Tower Case Black

.Intel Core i7 5930K

.Corsair Hydro Series Liquid CPU Cooler

.AMD Radeon R9 295X2

.corsair power supply 1200i​

.1tb harddrive

.256​gb Samsung pro ssd​

.Corsair Fans

------------------
System Information
------------------
Machine name: FUCKYOU
Operating System: Windows 10 Home 64-bit (10.0, Build 10240) (10240.th1.150807-2049)
Language: English (Regional Setting: English)
System Manufacturer: ASUS
System Model: All Series
BIOS: BIOS Date: 05/18/15 20:40:03 Ver: 05.06.05
Processor: Intel® Core i7-5930K CPU @ 3.50GHz (12 CPUs), ~3.5GHz
Memory: 16384MB RAM "DDR4 Corsair Vengeance 2800MHz"
Available OS Memory: 16254MB RAM
Page File: 3570MB used, 15370MB available
Windows Dir: C:\WINDOWS
DirectX Version: 12
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
 System DPI Setting: 144 DPI (150 percent)
DWM DPI Scaling: UnKnown
Miracast: Not Available
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.10240.16384 64bit Unicode
 

---------------
Display Devices
---------------
Card name: AMD Radeon R9 200 Series "AMD Radeon R9 295x2"
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x67B9)
DAC type: Internal DAC(400MHz)
Device Type: Full Device
Device Key: Enum\PCI\VEN_1002&DEV_67B9&SUBSYS_0B2A1002&REV_00
Display Memory: 16277 MB
Dedicated Memory: 8150 MB
Shared Memory: 8126 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: SONY TV
Monitor Id: SNY4803
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll,aticfx32,aticfx32,aticfx32,amdxc32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1404 (English)
Driver Version: 15.200.1062.1002
DDI Version: 12
Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 2.0
Graphics Preemption: DMA
Compute Preemption: DMA

Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 7/16/2015 02:11:50, 1445224 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-24F9-11CF-CE76-202BBEC2C535}
Vendor ID: 0x1002
Device ID: 0x67B9
SubSys ID: 0x0B2A1002
Revision ID: 0x0000
Driver Strong Name: oem38.inf:cb0ae41490f364d6:ati2mtag_Hawaii:15.200.1062.1002:pci\ven_1002&dev_67b9
Rank Of Driver: 00D12001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeMPEG2_IDCT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT  DXVA2_ModeH264_VLD_Stereo_NoFGT  DXVA2_ModeVC1_VLD  DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC  DXVA2_ModeVC1_IDCT  DXVA2_ModeWMV9_IDCT 
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{A491560E-FFE4-4202-9B1D-2DCD004EB9E3}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

[Gofspar]

Oh boy, a prebuilt, I honestly think it's the board, the audio issues have to be the board also having terrible stability also makes me believe its the board.

[xQubeZx]

Well first of all the motherboard seems damaged since the audio is messed up. Some of the small errors could be beacuse of windows 10 but it could also be beacuse of something else. Actually everything could be connected to a damaged motherboard I think. Maybe not the driver troubles but that could be beacuse of windows 1o since many have had problems with GPU drivers. But I would reccomend to see if you can RMA it and just get it fixed by maybe a new MOBO but that should be their problem to fix.

[Gareth99999]

the Audio Is from the Gpu's Hdmi into the TV, the speakers work from the motherboard so im not sure. as for the headsets 7.1 i donno wth thats about becuse it works on some games on others it crackles. but i think ill get the motherboard tested by somone and they can deal with getting it replaced for me. this thing has done nothing but cost me money and time sofar.

[AlwaysFSX]

*snort* Don't buy a pre-built next time, this is why. It should have a warranty, go contact Umart and ask what the hell they did to it.

 

$5k for that? You got ripped off haaaaard dude.

[siberiansteel11]

I've got a feeling it's a motherboard problem. since it's a pre built I guess you can do rma on it ?

[Gareth99999]

well it was not technically a pre-built, I had all the parts sent to me but I payed u-mart to build it, kinda fucked myself over on that one. I have 3years on all parts but not with u-mart, only the parts manufacturers

[Gareth99999]

ill get the motherboard checked. i can RMA it.

[Gareth99999]

would that be the cause of FPS drop also ?​

[astranger200]

would that be the cause of FPS drop also ?​

is there good airflow thoughout the case? what are the temps of you system. could well be a thermal issue

[Gareth99999]

The airflow is Great and the temp right now is 36.0 and I have never seen it go above 55.0

[Gareth99999]

is there good airflow thoughout the case? what are the temps of you system. could well be a thermal issue

 

The airflow is Great and the temp right now is 36.0 and I have never seen it go above 55.0​

[Elfuego]

Could also be the 295X2s Audio processing interfering with the board, But its most likely a dodgy board.