EK block does not fit

[john chambers]

I got this card the water block and back plate  does not fit. None of the scres line up at all The PCB shows REV 1.3

 

thanks

 

http://www.newegg.com/Product/Product.aspx?Item=N82E16814127841

[1Scotty1]

Pics? Type of GPU? Anything?

 

Nevermind...which waterblock did you get?

[Enderman]

what block? are you sure you got the one for exactly this card? 

[Titan_XXX]

Contact EK. I haven't had to deal with their customer support luckily but I'd imagine they're good considering how great their products are. Maybe they sent the wrong block? If it honestly is the wrong block they should exchange it for the right one or give you a refund if they don't make it, probably minus shipping though. If the standoffs don't line up with your holes then there is something obviously wrong.

[EK Luc]

I sent a PM to John but for everyone else here, yesterday we released the revised block for the rev. 1.3 PCB's

 

http://www.ekwb.com/news/604/19/EK-releases-new-block-for-latest-revision-MSI-GeForce-GTX-970/

 

John should be able to have the correct block for his card soon 

[Curufinwe_wins]

Btw I cannot say enough how amazing it is that EK has a semi/completely official account here. It is an amazing touch for community building and keeping your awesome products on the top of people's lists and thoughts.

I wish more companies did this, the response would be ecstatic.

[EK Luc]

Btw I cannot say enough how amazing it is that EK has a semi/completely official account here. It is an amazing touch for community building and keeping your awesome products on the top of people's lists and thoughts.

I wish more companies did this, the response would be ecstatic.

 

Thanks for the kind words! 

 

We do our best to help you guys!

[gamerking]

ek thats great you came out with a 1.3v card wish it was around when i ran into that problem . ek luc can you still use the sli bridge thing between a 1.3 card and a 1.1/2 . since the 1.3 card was longer if i can remember .im looking into getting a second one to sli rather find out before i order the gpu/block

 

Thanks for the kind words! 

 

We do our best to help you guys!

[KaminKevCrew]

EK being a bro! I love to see stuff like this. For my next build (which will be my first watercooled one, I promise) I will definitely use EK products for exactly this reason!

[EK Luc]

ek thats great you came out with a 1.3v card wish it was around when i ran into that problem . ek luc can you still use the sli bridge thing between a 1.3 card and a 1.1/2 . since the 1.3 card was longer if i can remember .im looking into getting a second one to sli rather find out before i order the gpu/block

 

I will ask but i'm afraid it might not be possible.

 

I'll let you know

[EK Luc]

ek thats great you came out with a 1.3v card wish it was around when i ran into that problem . ek luc can you still use the sli bridge thing between a 1.3 card and a 1.1/2 . since the 1.3 card was longer if i can remember .im looking into getting a second one to sli rather find out before i order the gpu/block

 

I received an answer from Niko and he told me that the EK-FC970 GTX TFX and the EK-FC970 GTX TF5 will align making the use of our Terminal Bridges possible between them!

 

So my first tought was wrong. 

[gamerking]

I received an answer from Niko and he told me that the EK-FC970 GTX TFX and the EK-FC970 GTX TF5 will align making the use of our Terminal Bridges possible between them!

 

So my first tought was wrong. 

ok thank you since i have seen pictures on overclock.net of the 2 versions blocks not matching up at all for the link 1/4in-1/2 difference .will be ordering the block soon then thank you

[EK Luc]

ok thank you since i have seen pictures on overclock.net of the 2 versions blocks not matching up at all for the link 1/4in-1/2 difference .will be ordering the block soon then thank you

 

Hi again!

 

You were right about being suspicious 

 

After further checks, you WON'T be able to connect a EK-FC970 GTX TFX and a EK-FC970 GTX TF5 together with a bridge.  They WON'T align.

 

I'm extremely sorry to have cause any possible issues about with my previous comment 

[gamerking]

Hi again!

 

You were right about being suspicious 

 

After further checks, you WON'T be able to connect a EK-FC970 GTX TFX and a EK-FC970 GTX TF5 together with a bridge.  They WON'T align.

 

I'm extremely sorry to have cause any possible issues about with my previous comment 

if its possible can you tell the right people that you cant sli the 2 different size cards together on your cooling config. gives a pop up ect so they know to check there cards before ordering . since thats what made me start searching and found out the hard way