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Newegg RMA time?

col_crunch
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So I recently got an Asus X99-Deluxe motherboard which had a defective ram slot, so I have had to RMA it with newegg. After googling around I havent been able to find anything really that is recent. So, has anyone RMA'd a motherboard with newegg recently? If so, how long did it take (after it arrived)to have it processed and a new one sent out?

 

I am just trying to get an idea as to how long the process generally takes. I know they say 2-5 days, but I have seen reports that range from 1 day to 1.5 weeks.

 

Had the ram not been so expensive I would have been more OK with living with 24gb of ram rather than 32. But each stick of my DDR4 ram is worth like $129.

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So I recently got an Asus X99-Deluxe motherboard which had a defective ram slot, so I have had to RMA it with newegg. After googling around I havent been able to find anything really that is recent. So, has anyone RMA'd a motherboard with newegg recently? If so, how long did it take (after it arrived)to have it processed and a new one sent out?

 

I am just trying to get an idea as to how long the process generally takes. I know they say 2-5 days, but I have seen reports that range from 1 day to 1.5 weeks.

 

Had the ram not been so expensive I would have been more OK with living with 24gb of ram rather than 32. But each stick of my DDR4 ram is worth like $129.

You don't RMA the board through Newegg. You do it through Asus.

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Asus told me to RMA through Newegg.

Likely because it was within 30 days. It's better that way because you get a new product rather than a refurb.

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I sent my 670s back to newegg and they got me a new one relatively quickly. If I sent it on monday, it would get to newegg tuesday or wednesday, and a new card would be in my hands by friday.

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Contact NewEgg again, if they don't reply within 7 days, threaten to sue them under consumer law.

What? I am just looking for user experiences to get an accurate real-world estimate. I just shipped it out yesterday, I think it is a bit early for that. 

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So I recently got an Asus X99-Deluxe motherboard which had a defective ram slot, so I have had to RMA it with newegg. After googling around I havent been able to find anything really that is recent. So, has anyone RMA'd a motherboard with newegg recently? If so, how long did it take (after it arrived)to have it processed and a new one sent out?

 

I am just trying to get an idea as to how long the process generally takes. I know they say 2-5 days, but I have seen reports that range from 1 day to 1.5 weeks.

 

Had the ram not been so expensive I would have been more OK with living with 24gb of ram rather than 32. But each stick of my DDR4 ram is worth like $129.

Hi col_crunch,

RMA processing can take 3-5 business days from the time we receive the defective item back. We hope this helps, if you have further questions please contact us at wecare@Newegg_Support.com and we'll be happy to help out any way we can.

William

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Hi col_crunch,

RMA processing can take 3-5 business days from the time we receive the defective item back. We hope this helps, if you have further questions please contact us at wecare@Newegg_Support.com and we'll be happy to help out any way we can.

William

I'm fairly certain this is a troll post. I've never ever heard of "newegg_support.com" with the underscore. Of course, I could be mistaken!

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Hi col_crunch,

RMA processing can take 3-5 business days from the time we receive the defective item back. We hope this helps, if you have further questions please contact us at wecare@Newegg_Support.com and we'll be happy to help out any way we can.

William

 

 

I'm fairly certain this is a troll post. I've never ever heard of "newegg_support.com" with the underscore. Of course, I could be mistaken!

 

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