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WD green Problem

Aussie Pawz
Go to solution Solved by SuperSoph_WD,
Hey there, @Aussie Pawz!

 

As the community already mentioned, you need first to partition and format the HDD before you can actually use it. 

I can suggest to take a look at these couple of guidelines that should help you out with that!


How to partition and format an HDD on Windows: http://wdc.custhelp.com/app/answers/detail/a_id/3865

 

I hope you find this helpful. Keep us posted if you need further assistance! :)

 

SuperSoph_WD

Hey internet land

i  got my self a WD10EZRX yesterday and i went to plug it in this morning and windows picked it up  did it's normal thing  on the system tray but when when i went to look in My computer the drive wasn't there

so i checked device manager and it reads it there and in CMDprompt-diskpart-list disk it  reads it to be there.

 

Is it a DOA?

What should i do??

return it for a replacement or is there something i'm forgetting to do in the installation process?

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Did you format the drive in Disk Management yet? Sometimes you need to do that before it's usable.

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Hey there, @Aussie Pawz!

 

As the community already mentioned, you need first to partition and format the HDD before you can actually use it. 

I can suggest to take a look at these couple of guidelines that should help you out with that!


How to partition and format an HDD on Windows: http://wdc.custhelp.com/app/answers/detail/a_id/3865

 

I hope you find this helpful. Keep us posted if you need further assistance! :)

 

SuperSoph_WD

I hope I can help with any storage issues that you may have!  ;) 
 

 

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