Network Randomly Drops Off

[munchuhmunchuh]

Randomly I get where (when using a BrosTrend AC1200 USB 3.1 Wifi Antenna) the Wifi will get super slow (10mbps) and erratic with tons of packetloss when my iphone tests 200mpbs down on the same network right afterwords and right beside that computer. Then my Wifi on the computer will flat out stop working, when I click on the wifi button in the system tray it locks up my whole computer and wont do anything. I have to restart. This has been happening for ~6 months. This last restart I got a BSOD but it disappeared before I could snap a pic. It said something about a driver. Thats all I recall. Ive googled and done all the regular steps to fix issue after extensive googling starting of course with checking for driver update and BIOS updated. Help? 

 

Specs: Win 10 64. Version    10.0.19045 Build 19045
Processor    Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz   4.01 GHz
Installed RAM    16.0 GB
Seagate BarraCuda SSD 500gb, Samsung SSD 850 EVO M.2 250GB (boot)

MOBO: ASUS MAXIMUS VIII HERO

NVIDIA GeForce RTX 3060
 

 

[SImoHayha]

26 minutes ago, munchuhmunchuh said:

 

I would try to find drivers for the wifi card in your motherboard again, but this time go to lenovo and find it. IDK sometimes some drivers even official ones don't work but when I use a 3rd party driver it works.

Just go into device manager find the name/serial number for the wifi card, then google that + lenovo drivers  and then install a lenovo one and see if that works.

 

and if that fails it sounds like your wifi card is possibly borked and you should get a new one or a cheapo USB wifi adapter

[munchuhmunchuh]

1 hour ago, SImoHayha said:

I would try to find drivers for the wifi card in your motherboard again, but this time go to lenovo and find it. IDK sometimes some drivers even official ones don't work but when I use a 3rd party driver it works.

Just go into device manager find the name/serial number for the wifi card, then google that + lenovo drivers  and then install a lenovo one and see if that works.

 

and if that fails it sounds like your wifi card is possibly borked and you should get a new one or a cheapo USB wifi adapter

Hey there, Thanks for the response. I do appreciate it but I'm afraid you might have misread. I dont have a WIFI card. I am only using a cheap usb wifi adapter as my comp never came with a card. Should I try a Card next as un upgrade and also possible fix?

[SImoHayha]

24 minutes ago, munchuhmunchuh said:

Hey there, Thanks for the response. I do appreciate it but I'm afraid you might have misread. I dont have a WIFI card. I am only using a cheap usb wifi adapter as my comp never came with a card. Should I try a Card next as un upgrade and also possible fix?

sorry I have misread.

 

you should stick with known manufactures when it comes to USB wifi's like TP-link,Belkin, Linksys, Netgear etc. It sounds like your current wifi card is broken. If anything have you tried plugging it into the back of the motherboard to supply more power? I know some USB wifi cards don't really like being put into extenders unless it's a USB3.0 port which can provide more power.

They have better standards and lack of issues.

[problemsolver]

3 hours ago, munchuhmunchuh said:

Hey there, Thanks for the response. I do appreciate it but I'm afraid you might have misread. I dont have a WIFI card. I am only using a cheap usb wifi adapter as my comp never came with a card. Should I try a Card next as un upgrade and also possible fix?

To exand on what SImoHayha stated:
Go to Device Manager >> Network adapters >> Right-click on your Wi-Fi adapter >> Properties  >> Details tab

 

There's a chance, we can identify the (likely Realtek) Wi-Fi chip in your 'cheap USB Wifi adapter' and install the latest drivers via the Hardware IDs. It may resolve the issue. It's also possible that it's just a terrible Wi-Fi adapter or can't handle the gain from the antenna.

[Robchil]

17 minutes ago, problemsolver said:

To exand on what SImoHayha stated:
Go to Device Manager >> Network adapters >> Right-click on your Wi-Fi adapter >> Properties  >> Details tab

 

There's a chance, we can identify the (likely Realtek) Wi-Fi chip in your 'cheap USB Wifi adapter' and install the latest drivers via the Hardware IDs. It may resolve the issue. It's also possible that it's just a terrible Wi-Fi adapter or can't handle the gain from the antenna.

@munchuhmunchuh above details..  you see power management... i would recommend going in there and removing the check for let windows power device down.. under usb, you will find usb hubs you can do the same for... 

 

[munchuhmunchuh]

53 minutes ago, problemsolver said:

To exand on what SImoHayha stated:
Go to Device Manager >> Network adapters >> Right-click on your Wi-Fi adapter >> Properties  >> Details tab

 

There's a chance, we can identify the (likely Realtek) Wi-Fi chip in your 'cheap USB Wifi adapter' and install the latest drivers via the Hardware IDs. It may resolve the issue. It's also possible that it's just a terrible Wi-Fi adapter or can't handle the gain from the antenna.

Awesome, thanks for the reply. I found it. It is Realtek. I have no problems posting it but I see you blurred out a whole bunch of stuff so im not exactly sure what youd need to see from it (what my hardware ID is) and what I should blur out before I share. Also as I was poking around, I poked into the "Events" tab and it says there that "device XXXXXXXX requires further installation". I suppose that could also be part of the issue? 

 

[munchuhmunchuh]

37 minutes ago, Robchil said:

@munchuhmunchuh above details..  you see power management... i would recommend going in there and removing the check for let windows power device down.. under usb, you will find usb hubs you can do the same for... 

 

Absolutely. It is already unchecked from my previous troubleshooting attemps. Just not sure exactly what you mean by: "under usb, you will find usb hubs you can do the same for... "

[Robchil]

8 minutes ago, munchuhmunchuh said:

Absolutely. It is already unchecked from my previous troubleshooting attemps. Just not sure exactly what you mean by: "under usb, you will find usb hubs you can do the same for... "

in the window pane on the left side scroll down to Universal Serial Bus Controllers.. and remove the same setting for every hub or device in there. 

 

those are the controllers that controlls all the usb devices... if they sleep, disabling sleep at the device level is pretty useless. 

 

like setting your computer to not sleep but your power socket is on a timer that shuts it down anyway... 

 

 

[munchuhmunchuh]

8 minutes ago, Robchil said:

in the window pane on the left side scroll down to Universal Serial Bus Controllers.. and remove the same setting for every hub or device in there. 

 

those are the controllers that controlls all the usb devices... if they sleep, disabling sleep at the device level is pretty useless. 

 

like setting your computer to not sleep but your power socket is on a timer that shuts it down anyway... 

 

 

Sometimes I'm a bit thick. Thanks for this. Just finished doing as you prescribed. 

[munchuhmunchuh]

21 hours ago, problemsolver said:

To exand on what SImoHayha stated:
Go to Device Manager >> Network adapters >> Right-click on your Wi-Fi adapter >> Properties  >> Details tab

 

There's a chance, we can identify the (likely Realtek) Wi-Fi chip in your 'cheap USB Wifi adapter' and install the latest drivers via the Hardware IDs. It may resolve the issue. It's also possible that it's just a terrible Wi-Fi adapter or can't handle the gain from the antenna.

I bought an asus axe5400 6e pci-e network adapter card and plugged it into my computer last night. It shows the same speeds over multiple speedtests spread hours apart against my USB wifi antenna I was using. Again my iphone can get 100-200mbps right beside the computer. Any other last ideas? Otherwise Ill just tear up the carpet and run CAT6 cable along the baseboards. @Robchil tagging you as well. 

[problemsolver]

23 hours ago, munchuhmunchuh said:

Awesome, thanks for the reply. I found it. It is Realtek. I have no problems posting it but I see you blurred out a whole bunch of stuff so im not exactly sure what youd need to see from it (what my hardware ID is) and what I should blur out before I share. Also as I was poking around, I poked into the "Events" tab and it says there that "device XXXXXXXX requires further installation". I suppose that could also be part of the issue? 

 

I generally blur things out when I'm assisting to make it as generic as possible and prevent other readers from jumping to conclusions/confusing the issue. None of what I blurred out is an issue from a privacy perspective. But it's irrelevant information, since the images don't have the same devices etc. as you the OP/the one asking for help.

 

If you can post yours with the Device Hardware IDs, as I've circled, we can identify the exact Realtek chip being used and locate an appropriate driver that's newish.

[problemsolver]

3 hours ago, munchuhmunchuh said:

I bought an asus axe5400 6e pci-e network adapter card and plugged it into my computer last night. It shows the same speeds over multiple speedtests spread hours apart against my USB wifi antenna I was using. Again my iphone can get 100-200mbps right beside the computer. Any other last ideas? Otherwise Ill just tear up the carpet and run CAT6 cable along the baseboards. @Robchil tagging you as well. 

Have you tried phone speed tests with the phone in the exact same position as your computer Wi-Fi card antenna? I'm guessing it's near the floor, on the back of the PC... two locations that are very-much not ideal for Wi-Fi reception.

 

We can definitely do further testing/troubleshooting, but that's a great first sanity check.

[munchuhmunchuh]

18 hours ago, problemsolver said:

Have you tried phone speed tests with the phone in the exact same position as your computer Wi-Fi card antenna? I'm guessing it's near the floor, on the back of the PC... two locations that are very-much not ideal for Wi-Fi reception.

 

We can definitely do further testing/troubleshooting, but that's a great first sanity check.

Good point. I just tested from the EXACT location as you say to do. My iphone 12 just pulled 142Mbps down and the windows 10 comp did 7.61Mbps holding it exactly by the antennas. What gives??? Brain cannot comprehend the discrepancy. I am on Starlink (I live in the boonies) with the dishy(software checked and updated) on the barn roof and it has a proprietary ethernet adapter you have to buy from starlink for me to have trenched the 100' of CAT6 cable to the house. (Ran two cables for redundancies sake and checked both cables to be fine and in working order and not one better than the other). That ethernet cable comes into the house into a D-LINK DIR 867 AC 1750 (fully updated software) router about 30' from computers location and through one wall for WIFI. (This one: https://www.dlink.com/en/products/dir-867-ac1750-mu-mimo-wifi-gigabit-router) Router is 1 year old exactly. (Have tried rebooting multiple times and starlink dishy as well).   

[problemsolver]

On 1/25/2024 at 11:44 AM, munchuhmunchuh said:

Good point. I just tested from the EXACT location as you say to do. My iphone 12 just pulled 142Mbps down and the windows 10 comp did 7.61Mbps holding it exactly by the antennas. What gives??? Brain cannot comprehend the discrepancy. I am on Starlink (I live in the boonies) with the dishy(software checked and updated) on the barn roof and it has a proprietary ethernet adapter you have to buy from starlink for me to have trenched the 100' of CAT6 cable to the house. (Ran two cables for redundancies sake and checked both cables to be fine and in working order and not one better than the other). That ethernet cable comes into the house into a D-LINK DIR 867 AC 1750 (fully updated software) router about 30' from computers location and through one wall for WIFI. (This one: https://www.dlink.com/en/products/dir-867-ac1750-mu-mimo-wifi-gigabit-router) Router is 1 year old exactly. (Have tried rebooting multiple times and starlink dishy as well).   

Cool! The easy fix was eliminated

 

No worries, we got this.

1. Verify/Install the latest driver for your nice Wi-Fi card
2. Open PowerShell and reset your Windows Networking Stack by running the following command:

   netsh int ip reset

3. Run some speed tests using Internet Speed Test - Measure Network Performance | Cloudflare
4. In PowerShell, run the following command to ping your local router (no internet involved) to see if we get wonky issues just talking to the D-Link Router

   ping 192.168.1.1 -t

   I'm taking a (good) guess as to what local network IP address to ping. Let it run for a bit (30 seconds or so?) and then press Ctrl + C to stop it. It will provide statics. You can screenshot the statistics [Shift + Windows Key + S] and paste it here. If you see something like 'destination unreachable' than I guessed the wrong IP and we can cross that bridge if that occurs, nbd

5. Reboot the computer to Safe Mode with networking and do the same speed tests and see if there's any change

[munchuhmunchuh]

3 hours ago, problemsolver said:

Cool! The easy fix was eliminated

 

No worries, we got this.

1. Verify/Install the latest driver for your nice Wi-Fi card
2. Open PowerShell and reset your Windows Networking Stack by running the following command:

   netsh int ip reset

3. Run some speed tests using Internet Speed Test - Measure Network Performance | Cloudflare
4. In PowerShell and run the following command to ping your local router (no internet involved) to see if we get wonky issues just talking to the D-Link Router

   ping 192.168.1.1 -t

   I'm taking a (good) guess as to what local network IP address to ping. Let it run for a bit (30 seconds or so?) and then press Ctrl + C to stop it. It will provide statics. You can screenshot the statistics [Shift + Windows Key + S] and paste it here. If you see something like 'destination unreachable' than I guessed the wrong IP and we can cross that bridge if that occurs, nbd

5. Reboot the computer to Safe Mode with networking and do the same speed tests and see if there's any change

Thanks for the suggestions. Can confirm driver is correct. Here are my results for the Powershell ping command after doing the netowrk stack command you mention. I then rebooted in safemode with networking like you said but it simply wouldnt allow me to connect or find a network. When I'd click on the little globe in the system tray no networks would show, when id then click on network settings nothing showed, not even the option for "WIFI" on the left in the menu. Something feels weird. I did a speedtest now just in normal windows mode since I couldnt run a speedtest in safe mode and it seems to have stayed the exact same with no change. 

[problemsolver]

On 1/27/2024 at 12:41 AM, munchuhmunchuh said:

Thanks for the suggestions. Can confirm driver is correct. Here are my results for the Powershell ping command after doing the netowrk stack command you mention. I then rebooted in safemode with networking like you said but it simply wouldnt allow me to connect or find a network. When I'd click on the little globe in the system tray no networks would show, when id then click on network settings nothing showed, not even the option for "WIFI" on the left in the menu. Something feels weird. I did a speedtest now just in normal windows mode since I couldnt run a speedtest in safe mode and it seems to have stayed the exact same with no change. 

Spoiler

 

Well, besides some slightly suspicious ping spikes, it doesn't look like there's an obvious catastrophic issue between the router and the pc.

 

SafeMode with networking likely didn't work because it didn't load the driver for your Asus Wi-Fi card. However, the data would be quite useful if you can get Wi-Fi working. Please try:

• While in Safe Mode with Networking
• Open Device Manager
• Expand Network adapters
• Right-click on the Asus Wi-Fi card and select Enable

 

After your Safemode endeavors, reboot to normal Windows and run the following in PowerShell and see if that changes your speeds at all:

netsh winsock reset

 

Assuming that does nothing, what does the output of this command say:

DISM /Online /Cleanup-Image /CheckHealth

 

Have you removed the old Wi-Fi adapter? Or at least disabled it in Device Manager? Want to make sure the only Wi-Fi adapter you've got is the new Asus one.

Quote

Then my Wifi on the computer will flat out stop working, when I click on the wifi button in the system tray it locks up my whole computer and wont do anything. I have to restart.

Is this issue (the Wi-Fi icon/freezing problems) occurring with the Asus adapter?

[munchuhmunchuh]

1 hour ago, problemsolver said:

Well, besides some slightly suspicious ping spikes, it doesn't look like there's an obvious catastrophic issue between the router and the pc.

 

SafeMode with networking likely didn't work because it didn't load the driver for your Asus Wi-Fi card. However, the data would be quite useful if you can get Wi-Fi working. Please try:

• While in Safe Mode with Networking
• Open Device Manager
• Expand Network adapters
• Right-click on the Asus Wi-Fi card and select Enable

 

After your Safemode endeavors, reboot to normal Windows and run the following in PowerShell and see if that changes your speeds at all:

netsh winsock reset

 

Assuming that does nothing, what does the output of this command say:

DISM /Online /Cleanup-Image /CheckHealth

 

Have you removed the old Wi-Fi adapter? Or at least disabled it in Device Manager? Want to make sure the only Wi-Fi adapter you've got is the new Asus one.

Is this issue (the Wi-Fi icon/freezing problems) occurring with the Asus adapter?

I tried the safemode endeavors again. And did as you said although it was already enabled but with a yellow caution triangle. I googled and googled others' issues with trying to use wifi when in safemode with networking and tried all the work arounds like trying to do it before typing in your pin to login and also to go change settings in services.msc for WLAN to startup. Nothing helped. Still couldnt access wifi in safemode. People were saying most likely a badly coded wifi card driver that wont let it work on safemode. 

So I then just rebooted normally and tried the first command you talk about to keep things moving along the troubleshooting order which did nothing to boost speeds. I then did second command and it read out: No component store corruption detected. The operation completed successfully.

The old WIFI adapter is just a USB one and has been unplugged through this whole troubleshoot process with you.
The wifi icon/freezing problem hasnt occured yet on the asus card but it happens super sporadically sometimes not for a month or so. 
The speed issue persists when I run the USB WIFI extender instead of the ASUS wifi card. It seems no matter what WIFI device I use I have slow speeds... UGH

 

To make this all a bit more exciting for you all the speed tests I was doing on my comp were 15-25MBPS and my phone was trumping them. Now for fun I tried my phone right beside the computer again and it got a terrible 7MBPS. Almost wondering if its router related????? 

[problemsolver]

35 minutes ago, munchuhmunchuh said:

ITo make this all a bit more exciting for you all the speed tests I was doing on my comp were 15-25MBPS and my phone was trumping them. Now for fun I tried my phone right beside the computer again and it got a terrible 7MBPS. Almost wondering if its router related????? 

Aaaah, good thinking! That helps. It might be the router, or wireless interference (less likely, but possible).

 

Since we theoretically know your phone is a good test subject, can you please run the https://speed.cloudflare.com/ tests and see if it's a device location issue, or is the internet slow if you're close to, or far away from the router?

 

Does rebooting the router change the speeds immediately after? Or is there no change?

 

How many wireless devices/what type of devices are connected to the D-Link router?

 

Do you have any wired devices that you can run speed tests with? Ideally we're trying to troubleshoot to determine if it's:

1. a wireless issue that affects all devices
2. a Starlink issue that affects the internet in general
3. a router issue that affects all devices wired or wireless
4. a router issue that only affects wireless devices

Also, do the Cloudflare tests indicate any packet loss or jitter above 10ms? You can post the results if you want, but black out your IP address and the map in the top right if you do.

[munchuhmunchuh]

21 hours ago, problemsolver said:

Aaaah, good thinking! That helps. It might be the router, or wireless interference (less likely, but possible).

 

Since we theoretically know your phone is a good test subject, can you please run the https://speed.cloudflare.com/ tests and see if it's a device location issue, or is the internet slow if you're close to, or far away from the router?

 

Does rebooting the router change the speeds immediately after? Or is there no change?

 

How many wireless devices/what type of devices are connected to the D-Link router?

 

Do you have any wired devices that you can run speed tests with? Ideally we're trying to troubleshoot to determine if it's:

1. a wireless issue that affects all devices
2. a Starlink issue that affects the internet in general
3. a router issue that affects all devices wired or wireless
4. a router issue that only affects wireless devices

Also, do the Cloudflare tests indicate any packet loss or jitter above 10ms? You can post the results if you want, but black out your IP address and the map in the top right if you do.

Brand new house built a year ago with no one around (live in the sticks). Just trying to come up with ways it could be interferance. Because its not a "smart home". No Nest thermostat or wireless cameras... Im just not coming up with anything that could interfere other than the Starlink Router thats on and operational in the Shop about 60ish ft from the house. But that shops all metal and basically a faraday cage which is why it has its own router so internet works inside. Yes you can get some signal from it outside but not ever where my phone/computer is. But im willing to chase the interferance angle if theres anytthing you can think of that I missed. I do have a simple NAS plugged into the router made of a raspberry pi and a harddrive running OMV. 

 

Interferance issue ruled out (at least in my head) I ran the speedtest on my phone in same location as computer in question. I need to preface results ahead because somehow ther internet is TERRIBLE across the board tonight and usually numbers arent anywhere near this bad. Also numbers are averaged over a couple hours and 5 tests each device.

 

1)iphone-Tonight I only got 11-30mbps (depending on when I tested) down on my phone with 73ms latency and 15ms jitter and 2% packetloss. 

2)computer in question- picture attached with asus WIFI card. (horrid speed but it was also doing 15-30mbps tests)

3)different computer- hooked up to router with ethernet CAT6 cable to router- 30 mbps down 9 up 37ms latency 16ms jitter 1% packetloss. That computer only ever tops out at 60-80mbps down on the best of days and in the middle of the night when internets good. 

 

Tried phone right beside router and it made no difference than when it was right beside windows 10 PC.

 

Rebooting router did not much of anything.

 

11 connected most not in use. Between 3-6 at any one time. 

 

In regards to your 4 bulleted questions. Tonight is really not a fair test at all because when I usually run these speedtest I dont get any packetloss ever. And speeds arent this bad. So tonight im going to say its starlink. I am gonna have to come to the conclusion it effects both wireless and wired although sometimes phone can far outshine everything else. Why is one device so fast which tells me its not ALWAYS starlink's fault. I can pull fast speeds. Which doesnt leave me able to point at any one thing. I dont mind getting a new asus router to test out the router theory but ive already gone down this rabbithole trying to do that about a year ago and it didnt seem to improve anything at all. Its hard to keep from conflating the strange nature of my PC crashing/freezing with overall shitty speeds. 

 

Godspeed problemsolver. Love you taking the time. You're tops mate. 

[problemsolver]

Well, that is helpful. Unfortunately, it proves that Starlink doesn't give repeatable results sometimes.

 

Based on the previous information provided, I am more confident that it isn't the computer itself, but again, we're really hamstrung since it seems you can't just test it wired into the router.

 

• First thing I'd try, is disconnect the Raspberry Pi, its powersupply and HDD and see if anything changes. Assuming it doesn't do change anything, proceed

 

LAN TEST (QUICK & EASY)

• Since you have a RaspberryPi with a HDD, do you copy files to and from it over your network?
• If so, try copying one large file 1GB or more from the Rasbery Pi (not to it) to your questionable computer
  • Let me emphasize, don't use a bunch of little files instead, and make sure you're copying FROM the Rasberry Pi
• Watch the copy speed and check what the speed is
• Also verify the speed is consistent (it shouldn't be bouncing all around, should vary maybe by ~1 MB/s or so if the Windows copy dialog box is drawing a mountain range, that is not good. Feel free to post screenshots!)
• If you need a file to use for the test, you can grab it here

 

WAN TEST / INTERFERENCE TROUBLESHOOTING (EASY, BUT TIME CONSUMING)

Needless to say, for any internet testing, you'll need to ensure that the Starlink connection itself is strong and working well first. Your wired computer should be good for that. Your tests shouldn't have packet loss and you should low jitter (150ms is waaaaayyy too much and whatever the max speeds you normally get for it (80Mbps I think you said)).  Once you verify Starlink is running well, only then can you really test/troubleshoot the Wi-Fi. If Starlink is all over the place, don't bother trying to troubleshoot your network.

1. For all of these tests, I realized I assumed something but that I need to actually ask you: Are you using the same Wi-Fi frequency? [2.4 or 5 Ghz?]
2. Is there any way to move the computer close to the router and test using the Wi-Fi card and see if there are any differences in speed?
3. There might be some interference... (especially if you've been testing with your phone on one frequency (likely 5Ghz but the computer is using a different one (2.4G) I'll list off the most common offenders):

• Cheap USB chargers/Power supplies (i.e. the power supply for the Raspberry Pi)
• Cheap surge protectors (I actually found one that knocks out 5Ghz almost completely... signal strength shows perfect, and speeds are almost 0 kbps )
  • Good news is this shouldn't take long to determine, do some tests with the wired computer and phone to verify that Starlink is working well at that point in time, then unplug everything you can think of that might qualify as something that causes interference and run some tests

[munchuhmunchuh]

Hi again. Sorry if I mislead you saying I cant use ethernet on this comp. I can just run a cable rudimentary like through the hall but not something that could remain perminant.

 

I did a speedtest with and without NAS connected and it didnt seem to make a difference at all. The speedtest with NAS on is image 1 with a download spd of 13.7MBPS. Without NAS on its image 2 with a download speed of 10.0MBPS. 

 

I then plugged the comp into ethernet and redid that test with NAS on and off and got image 3 (130MPBS down) and image 4 (116MBPS) with the NAS off.  Random Aside: when done testing the computer in question I took ethernet cable back to comp its usually plugged into and it could only muster a measely 30mbps down at 5mbps up. The discrepancy seems weird since its the same cable and both are win10 desktop PCs. 

My conclustion is that NAS didnt effect it being on WIFI or on Ethernet. It also concluded that Ethernet is a hell of a lot quicker than WIFI. 

 

I did as you said and downloaded a 1gig file to nas. I then copied it from the NAS to computer over WIFI which took 7 minutes and at an avg speed id say of 3.5mb/s down to a max of 4mbps and then down to 70kbps and sometimes dont to nothing. Constant fluctuation from the extreme fast of 4mbps the the extreme slow. The chart looks somehwat smooth but from second to sec it kept doing a sinusuisdal wave from fast to slow. I then afterword copied the same 1gig file over and it took 15 seconds at 98mb/s. Today Starlink as working well and all these tests took place immediately after one another. 

 

To speak to the later points in your message I dont know how to check if im using 2.4 or 5g? Router and NAS are plugged into a surge protector I could bypass and test again without? With all the new info how are you leaning now. Computer or Router as the issue? I cant make heads or tails of it. 

[munchuhmunchuh]

@problemsolver heres a video of the NAS file transfer while on WIFI and fluctuation of it. 

[problemsolver]

10 hours ago, munchuhmunchuh said:

I then plugged the comp into ethernet and redid that test with NAS on and off and got image 3 (130MPBS down) and image 4 (116MBPS) with the NAS off.  Random Aside: when done testing the computer in question I took ethernet cable back to comp its usually plugged into and it could only muster a measly 30mbps down at 5mbps up. The discrepancy seems weird since its the same cable and both are win10 desktop PCs.

Little confused on this: Are you saying speed tests from the computer that has slow Wi-Fi, was fine over ethernet with over 100Mbps, but then the computer it's normally connected to was 30Mbps over Ethernet? Was this Starlink?

 

The file transfer video from the NAS assuming it's Wi-Fi, seems to indicate that you just won't be getting speeds faster than ~32 Mbps (4 MB/s) over Wi-Fi regardless of your Starlink connection. This would line up with your previous posts mentioning you can't get much over 30 Mbps on the Wi-Fi with that computer.

 

At least at this point, it doesn't look like there's any issues with the equipment. Sounds like it's simply poor Wi-Fi signal to me and/or possible connected to 2.4 GHz Wi-Fi instead of 5 Ghz Wi-Fi.

 

To check which Wi-Fi frequency you're using open the Wi-Fi settings in Windows (search Wi-Fi on the start menu). It won't look the same, but this picture should give you a good idea of what you're looking for:

Spoiler

 

Is your D-Link router placed high-up? If it's not, you can try simply moving it upward as high as possible and see if Wi-Fi speeds improve any.

[Robchil]

btw..  troubleshooting wifi is a nightmare.. any material in the house can cause problems.. 

 

known issues metal structures, concrete, glass mirrors, electrical lines etc.. 

 

that's why i recommend cable every time

 

wifi is best use, get the best signal you can, like an old FM radio.. move the antenna.