0/10 Pretty Sure Amazon Attempted to Scam Me

[PieOfDeath]

I was not entirely sure where to put this. However, I think this fits better as a review for Amazon more than anything else.

 

Context:

I like to think of myself as smart enough to know that I shouldn't do something, but I've found my sense of judgement seems to lack sometimes. I've recently gotten a pay raise from my job and and I was looking on making an upgrade to my rig. I love upgrading my gaming desktop especially when I get the chance to use expensive components. My most recent upgrades included an almost full rework of my system. I got a Maximus ROG Extreme Z790 Motherboard with 64 GB DDR5, 13th Gen i9, the full works. The only thing I kept from my old system was my EVGA 3090 FTW3 Ultra as it really didn't need to receive an upgrade. Time passed and the 40 series came out. I held back since there seemed to be a lot of issues surrounding the expensive cost of the cards and Nvidia in general. However with my recent pay bump I was looking for an upgrade.

 

The Main Issue:

I was looking for a 4090 card to really bump up the RPGs that I play on my PC. Good News! I found a ASUS ROG STRIX 4090 in stock. Bad News. It was on Amazon. I've heard of people having various issues with Amazon when third party sellers scam people by giving them used products instead of new and various other issues that I'm sure everyone on this forum has heard before. The only reason I even considered this purchase was because it was being directly sold from Amazon. That should give me some semblance of hope, right? Wrong. My $2000 "4090" comes in the mail. I'm excited! I turned off my PC and got ready to swap the cards when I notice something while opening the box. Why was the 4090 so slim? I knew something was wrong immediately. Pulling out the card I immediately knew someone tried to scam me. Inside I find a very much used ASUS RX580 graphics card. A card worth ~$150, which if I use my engineering degree to do the math, is a little short of 2k. This is one of those things where I heard of it happening to other people but never expected to happen to me. But I guess this is what I get from ordering from Amazon. Never Again. I'm off tomorrow to UPS to return and get my money back because this is absolute bull crap.

[Agall]

8 minutes ago, PieOfDeath said:

I was not entirely sure where to put this. However, I think this fits better as a review for Amazon more than anything else.

 

Context:

I like to think of myself as smart enough to know that I shouldn't do something, but I've found my sense of judgement seems to lack sometimes. I've recently gotten a pay raise from my job and and I was looking on making an upgrade to my rig. I love upgrading my gaming desktop especially when I get the chance to use expensive components. My most recent upgrades included an almost full rework of my system. I got a Maximus ROG Extreme Z790 Motherboard with 64 GB DDR5, 13th Gen i9, the full works. The only thing I kept from my old system was my EVGA 3090 FTW3 Ultra as it really didn't need to receive an upgrade. Time passed and the 40 series came out. I held back since there seemed to be a lot of issues surrounding the expensive cost of the cards and Nvidia in general. However with my recent pay bump I was looking for an upgrade.

 

The Main Issue:

I was looking for a 4090 card to really bump up the RPGs that I play on my PC. Good News! I found a ASUS ROG STRIX 4090 in stock. Bad News. It was on Amazon. I've heard of people having various issues with Amazon when third party sellers scam people by giving them used products instead of new and various other issues that I'm sure everyone on this forum has heard before. The only reason I even considered this purchase was because it was being directly sold from Amazon. That should give me some semblance of hope, right? Wrong. My $2000 "4090" comes in the mail. I'm excited! I turned off my PC and got ready to swap the cards when I notice something while opening the box. Why was the 4090 so slim? I knew something was wrong immediately. Pulling out the card I immediately knew someone tried to scam me. Inside I find a very much used ASUS RX580 graphics card. A card worth ~$150, which if I use my engineering degree to do the math, is a little short of 2k. This is one of those things where I heard of it happening to other people but never expected to happen to me. But I guess this is what I get from ordering from Amazon. Never Again. I'm off tomorrow to UPS to return and get my money back because this is absolute bull crap.

 

 

 

 

 

I personally stick to Newegg or Best Buy to buy hardware, everywhere else is questionable. Sucks it happened even with a product 'sold and shipped' by Amazon.

 

Something to note, you might be able to use the 'shipped weight' as evidence for the fact that it included an RX 580 instead of an RTX 4090, since it's probably 1/3rd the weight for the card. Should be a noticeably lighter package they originally shipped, assuming they give you trouble.

[RONOTHAN##]

1 minute ago, PieOfDeath said:

The only reason I even considered this purchase was because it was being directly sold from Amazon.

Amazon or Amazon Warehouse? If it's the latter that explains it, they're pretty well known for pulling stunts like this. 

[kirashi]

7 minutes ago, PieOfDeath said:

I was not entirely sure where to put this. However, I think this fits better as a review for Amazon more than anything else.

 

Context:

I like to think of myself as smart enough to know that I shouldn't do something, but I've found my sense of judgement seems to lack sometimes. I've recently gotten a pay raise from my job and and I was looking on making an upgrade to my rig. I love upgrading my gaming desktop especially when I get the chance to use expensive components. My most recent upgrades included an almost full rework of my system. I got a Maximus ROG Extreme Z790 Motherboard with 64 GB DDR5, 13th Gen i9, the full works. The only thing I kept from my old system was my EVGA 3090 FTW3 Ultra as it really didn't need to receive an upgrade. Time passed and the 40 series came out. I held back since there seemed to be a lot of issues surrounding the expensive cost of the cards and Nvidia in general. However with my recent pay bump I was looking for an upgrade.

 

The Main Issue:

I was looking for a 4090 card to really bump up the RPGs that I play on my PC. Good News! I found a ASUS ROG STRIX 4090 in stock. Bad News. It was on Amazon. I've heard of people having various issues with Amazon when third party sellers scam people by giving them used products instead of new and various other issues that I'm sure everyone on this forum has heard before. The only reason I even considered this purchase was because it was being directly sold from Amazon. That should give me some semblance of hope, right? Wrong. My $2000 "4090" comes in the mail. I'm excited! I turned off my PC and got ready to swap the cards when I notice something while opening the box. Why was the 4090 so slim? I knew something was wrong immediately. Pulling out the card I immediately knew someone tried to scam me. Inside I find a very much used ASUS RX580 graphics card. A card worth ~$150, which if I use my engineering degree to do the math, is a little short of 2k. This is one of those things where I heard of it happening to other people but never expected to happen to me. But I guess this is what I get from ordering from Amazon. Never Again. I'm off tomorrow to UPS to return and get my money back because this is absolute bull crap.

Not unique to Amazon; can happen with any retailer who accepts returns, offers discounts on open box items, or otherwise uses humans to move product around, as humans are fallible compared to robots programmed to only ever be capable of doing right.

 

That said, it still sucks you received what is clearly not a brand new in box RTX 4090 graphics card. I hope Amazon takes care of you and makes it right by way of either a full refund, or actually delivering the product you've paid for.

[OhioYJ]

I was pretty much done ordering any kind of "high-end" PC part from Amazon after I got 4 TB WD Gold drive in a 14 TB WD Gold drive box, back when they were released. The box looked new and unopened when I received it (the WD HD box that is).

[OhYou_]

LOL
always be sure you buy new, shipped by amazon.com sold by amazon.com
not warehouse, not shipped by amazon.com sold by JSDSDEWFAST etc
 

[PcBeExpensive]

31 minutes ago, Agall said:

I personally stick to Newegg or Best Buy to buy hardware, everywhere else is questionable.

Newegg is pretty questionable with there returns etc.

[PieOfDeath]

35 minutes ago, RONOTHAN## said:

Amazon or Amazon Warehouse? If it's the latter that explains it, they're pretty well known for pulling stunts like this. 

Just checked to be sure. It says shipped and sold by Amazon.com

[Agall]

3 minutes ago, PcBeExpensive said:

Newegg is pretty questionable with there returns etc.

I've bought likely in excess of $50k worth of parts from them and had to return/RMA dozens over the last +10 years I've shopped with them, have never had a problem, but I almost always stick to 1st party listings or 'sold and shipped from Newegg'. Most of the big RMAs I've had to do were directly through the manufacturer, mostly involving EVGA graphics cards I totally didn't fry  

[PieOfDeath]

[bmx6454]

24 minutes ago, PieOfDeath said:

that doesn't mean yours was sold and shipped by amazon, just the one you are looking at currently. you would need to check your order history to see for sure or not.

edit: also, just noticed in your picture there is an lpn sticker, meaning it is indeed an amazon warehouse product.

 

[PcBeExpensive]

1 hour ago, Agall said:

I've bought likely in excess of $50k worth of parts from them and had to return/RMA dozens over the last +10 years I've shopped with them, have never had a problem, but I almost always stick to 1st party listings or 'sold and shipped from Newegg'. Most of the big RMAs I've had to do were directly through the manufacturer, mostly involving EVGA graphics cards I totally didn't fry  

Oh ok.

[Guest]

19 hours ago, PieOfDeath said:

I was not entirely sure where to put this. However, I think this fits better as a review for Amazon more than anything else.

 

Context:

I like to think of myself as smart enough to know that I shouldn't do something, but I've found my sense of judgement seems to lack sometimes. I've recently gotten a pay raise from my job and and I was looking on making an upgrade to my rig. I love upgrading my gaming desktop especially when I get the chance to use expensive components. My most recent upgrades included an almost full rework of my system. I got a Maximus ROG Extreme Z790 Motherboard with 64 GB DDR5, 13th Gen i9, the full works. The only thing I kept from my old system was my EVGA 3090 FTW3 Ultra as it really didn't need to receive an upgrade. Time passed and the 40 series came out. I held back since there seemed to be a lot of issues surrounding the expensive cost of the cards and Nvidia in general. However with my recent pay bump I was looking for an upgrade.

 

The Main Issue:

I was looking for a 4090 card to really bump up the RPGs that I play on my PC. Good News! I found a ASUS ROG STRIX 4090 in stock. Bad News. It was on Amazon. I've heard of people having various issues with Amazon when third party sellers scam people by giving them used products instead of new and various other issues that I'm sure everyone on this forum has heard before. The only reason I even considered this purchase was because it was being directly sold from Amazon. That should give me some semblance of hope, right? Wrong. My $2000 "4090" comes in the mail. I'm excited! I turned off my PC and got ready to swap the cards when I notice something while opening the box. Why was the 4090 so slim? I knew something was wrong immediately. Pulling out the card I immediately knew someone tried to scam me. Inside I find a very much used ASUS RX580 graphics card. A card worth ~$150, which if I use my engineering degree to do the math, is a little short of 2k. This is one of those things where I heard of it happening to other people but never expected to happen to me. But I guess this is what I get from ordering from Amazon. Never Again. I'm off tomorrow to UPS to return and get my money back because this is absolute bull crap.

If you shop Amazon only buy from the Asus official seller page. I can see what had happened. Someone bought a 4090 kept it and then send their old GPU in return and no one looked inside the box.  Also only buy things brand new on Amazon. Make sure it has tight shrink-wrap if it is loose shrink-wrap then it was repackaged.   

[Andrewtst]

On 8/25/2023 at 5:41 AM, PieOfDeath said:

I've heard of people having various issues with Amazon when third party sellers scam people by giving them used products instead of new and various other issues that I'm sure everyone on this forum has heard before.

Amazon never responsible on 3rd party, I don't buy anything not directly from Amazon or not fulfill my Amazon, buying those is same as buying from eBay and it is danger as get scam easily and Amazon had already mentioned they not responsible on 3rd party, so anything happen, had nothing to do with Amazon.