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AW3423DW 1 DEAD PIXEL AFTER 3 MONTHS

rotexen

It could also just be "stuck". That stuff happens. have you tried turning it off, disconnecting it from the wall, waiting a bit and then turning it on again?

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4 minutes ago, rotexen said:

AW3423DW 1 DEAD PIXEL AFTER 3 MONTHS

What do you guys think

20230327_025147.jpg

Dead pixels are black, this one looks red or purple so it could be a stuck pixel.  There are programs that you can try that flashes the screen with different colors to try and get it unstuck. 

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12 hours ago, FloRolf said:

It could also just be "stuck". That stuff happens. have you tried turning it off, disconnecting it from the wall, waiting a bit and then turning it on again?

 I did what you said and stays the same

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12 hours ago, Hinjima said:

Dead pixels are black, this one looks red or purple so it could be a stuck pixel.  There are programs that you can try that flashes the screen with different colors to try and get it unstuck. 

Im trying the flashing tools as for now nothing fixed it.

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17 minutes ago, rotexen said:

Im trying the flashing tools as for now nothing fixed it.

Alright, it might not be fixable.. but worth a try.  You can also use a very eraser or something soft and actually massage the screen ( very carefully ) This is a method used to make pixels unstuck too.  You can google how to do that.  Good luck, keep us updated!

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Dell/Alienware have a 0 bright pixel policy on their premium monitors (at least in US/Canada)

That means if you have any pixel that is ANY color beside black, you are eligible for a free replacement (refurbished).

Check your warranty coverage for your region (if not US/Canada) about the warranty, and contact Dell/Alienware

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