GT 1030 Stuck at 4k 30hz

[Mr Technician]

I have an Asus low profile GT 1030 connected to my 4k TV and I am stuck at 30 hz. I have tried:

1. Multiple cables
2. Checked that the card has HDMI 2.0
3. Used both Windows 10 and Linux

 

No matter what I try, I am stuck at 4k30 even with cables "rated" for HDMI 2.0. Is there anything else I can try, or do I need to buy a GT 1030 with a DP connector so I can use an HDMI 2.1 adapter?

[da na]

I believe your card is just locked to 4k30. 

[RONOTHAN##]

You sure the TV supports 4K 60Hz? That's not necessarily a given. Heck, the TV I use as a monitor won't list 60Hz as an option, I need to use CRU in order to overclock it to 60Hz. 

[Mr Technician]

22 minutes ago, RONOTHAN## said:

You sure the TV supports 4K 60Hz? That's not necessarily a given. Heck, the TV I use as a monitor won't list 60Hz as an option, I need to use CRU in order to overclock it to 60Hz. 

Positive. I currently use a different system with an AMD GPU in it with a DP to HDMI 2.1 adapter and it works great. The only issue is the card doesn't support VP9 decoding and quite often needs to fall back on the CPU.

 

39 minutes ago, Mel0n. said:

I believe your card is just locked to 4k30. 

Is this an issue with all 1030s or just this one?

 

Edit: it seems unlikely it would be arbitrarily limited to 30 fps.

[WereCat]

I can confirm that my 1030 runs 4k60 over HDMI and 8k60 over DP. 

[Mr Technician]

15 hours ago, WereCat said:

I can confirm that my 1030 runs 4k60 over HDMI and 8k60 over DP. 

What model of 1030 specificially?

[WereCat]

6 hours ago, Mr Technician said:

What model of 1030 specificially?

MSI the one with passive cooler and GDDR5... idk the exact name

[Mr Technician]

11 hours ago, WereCat said:

MSI the one with passive cooler and GDDR5... idk the exact name

Ok, I have the Asus passively cooled one. The only other thing i can think of is the system only has PCIE 2.0- but that shouldn't matter for displaying Windows.