Fortnite causing PC to crash but other games don't

[benjen999]

I have recently started playing Fortnite again but after around 30 minutes to an hour of playing, my game will just freeze for about 30 seconds then all my monitors will go black and my PC will eventually restart and boot back into windows. I don’t get any blue screen error and anything else to help me diagnose this issue.  I have been monitoring my CPU and GPU temps while playing and neither of them go about around 60 degrees, so I don’t think its an overheating issue. When I am playing other games, for example DayZ or Call of Duty Vanguard this issue doesn’t happen, it only seems to be in Fortnite.

 

PC Specs

Intel i7 9700K - With no overclock

MSI Z390 Gaming Pro Carbon - BIOS version 7B17v1C2

Corsair Hydro H100i RGB Platinum cooler

32Gb Corsair DDR4 3000Mhz - This is only around 2 months old as my old memory failed

AMD Radeon 6700xt - Driver 22.6.1

Crucial 500Gb M.2 NVME

Corsair RM850 80+ Gold

Windows 10 Pro - Fully updated

 

I have tried updating and reinstalling all of my drivers on my PC, as well as making sure Windows is 100% up to date. I have also reinstalled the game, but it still crashed.

The only thing I haven’t tried is a complete reinstall of Windows, I thought I post here for any suggestions before trying that. 

Edited July 4, 2022 by benjen999
Forgot to add PSU to specs

[Metallus97]

Hi and wellcome to the forum!

Did you try to update you BIOS? That would be another thing to check. 

[benjen999]

6 minutes ago, Metallus97 said:

Hi and wellcome to the forum!

Did you try to update you BIOS? That would be another thing to check. 

I already have the newst BIOS version (7B17v1C2), which is from November last year. There is nothing newer for my motherboard.

[191x7]

Temperatures under load?

 

Any custom cables used?

 

SFC /scannow

[benjen999]

20 minutes ago, 191x7 said:

Temperatures under load?

 

Any custom cables used?

 

SFC /scannow

Temperatures under load? - Around 55 - 60 degrees for both CPU and GPU under load, it can get higher in other games with no crashing.

 

Any custom cables used? - I assume you mean custom PSU cables, which I do not have.

 

SFC /scannow - Come back fine with no errors found.

[191x7]

55 minutes ago, benjen999 said:

Temperatures under load? - Around 55 - 60 degrees for both CPU and GPU under load, it can get higher in other games with no crashing.

Prime95 SmallFTT + FurMark ?

[benjen999]

5 hours ago, 191x7 said:

Prime95 SmallFTT + FurMark ?

I ran Prime95 for just over 30 minutes and the max temp it got to was 86°C.

Here is the FurMark result.

 

[191x7]

2 hours ago, benjen999 said:

I ran Prime95 for just over 30 minutes and the max temp it got to was 86°C.

Here is the FurMark result.

 

I have no use of that. Maybe I should have used & instead of +.

Running both is a PSU stability test.

[benjen999]

1 hour ago, 191x7 said:

I have no use of that. Maybe I should have used & instead of +.

Running both is a PSU stability test.

Ahh sorry my mistake.

I ran both at the same time for around 40 minutes and there were no issues.

[191x7]

48 minutes ago, benjen999 said:

Ahh sorry my mistake.

I ran both at the same time for around 40 minutes and there were no issues.

Ok, we excluded temperatures and the PSU.

 

Does Iobit Driver Booster find any newer drivers for you?

[benjen999]

21 hours ago, 191x7 said:

Ok, we excluded temperatures and the PSU.

 

Does Iobit Driver Booster find any newer drivers for you?

I ran that and updated the drivers it suggested to, but Fortnite still crashed.

[191x7]

2 hours ago, benjen999 said:

I ran that and updated the drivers it suggested to, but Fortnite still crashed.

Check with BlueScreenView and WhoCrashed what they say. Maybe there's a log they can read.

 

You can try this: