Low Ping on speednet, very high game ping/latency

[Rayzioz]

I just recently moved house from an apartment in the city to a unit in a suburb 30min away from the city in Australia. Connected my PC to the router via ethernet which goes into the NBN box.

my ping on speed test doesn't seem bad but my in game latency has spiked up from what i used to have...

I used to get a ping of about 5 with 100Mbps Download and the in game latency was approx 120ms. 

Now my ping is at 9 ms with 200+ Mbps download but in the game I've got approx 230ms  

 

What i really don't understand is when i use usb tethering from my phone, i get a worse ping on speednet, but better game ping?? ping on speednet increases from 9 ->17 but in game decreases back down to a playable 150

 

What can i do to reduce my ping to these Asia servers? do i need to change ISP? don't think it's a router issue with the ethernet connected... i just can't imagine these "gaming" VPN doing much but do they actually work?

any advice much appreciated

 

[xAcid9]

Try do trace route to the game server. https://sourceforge.net/projects/openvisualtrace/

[Bheepal Gindwani]

Have you tried manually configure the DNS in windows? If you havent, you might want to give it a try.

Do these following steps : 

I have complied the screenshots into a pdf file 

Screenshot 2022-05-02 115210-converted.pdf
 

[Eigenvektor]

Ping is essentially a measure of distance. The further away the server from your location, the higher it'll be. If a network route is congested (or e.g. an undersea cable damaged) and packets have to go a more roundabout way, that can also be a reason why it is now higher.

 

Changing your local equipment will have little influence on this. Changing ISPs might help, if the other ISP has contracts that results in a more direct route to Asia. A VPN could potentially help if it causes traffic to go a more direct route. But otherwise, there's little you can do to improve ping other than connect to a game server that is closer to your region.

[Rayzioz]

11 minutes ago, Bheepal Gindwani said:

Have you tried manually configure the DNS in windows? If you havent, you might want to give it a try.

Do these following steps : 

I have complied the screenshots into a pdf file 

Screenshot 2022-05-02 115210-converted.pdf 182.87 kB · 1 download
 

thanks for these steps, gave it a try just now and it resulted in one less ping but worse gaming latency. unless im supposed to try many different combinations for the DNS server? 

[Rayzioz]

8 minutes ago, Eigenvektor said:

Ping is essentially a measure of distance. The further away the server from your location, the higher it'll be. If a network route is congested (or e.g. an undersea cable damaged) and packets have to go a more roundabout way, that can also be a reason why it is now higher.

 

Changing your local equipment will have little influence on this. Changing ISPs might help, if the other ISP has contracts that results in a more direct route to Asia. A VPN could potentially help if it causes traffic to go a more direct route. But otherwise, there's little you can do to improve ping other than connect to a game server that is closer to your region.

i was afraid that might be the case. i guess i'll try out the better rated ISP's in my area and see if it makes and noticeable difference. thanks for the info

[Rayzioz]

29 minutes ago, xAcid9 said:

Try do trace route to the game server. https://sourceforge.net/projects/openvisualtrace/

just tried it out, does this help at all? all i can think of is comparing these results with different ISP's and see if they take a different route that's quicker

#    Country    Town    Lat    Lon    IP    Hostname    Latency (ms)    DNS Lookup (ms)    Distance to previous node (km)    
1    Australia    (Unknown)    ----------    -------------    ---------------    melndlns2.wireline.com.au    10    1553    0    
2    Australia    (Unknown)     ----------    -------------    ---------------    te1-1-6.melndcore1.wireline.com.au    9    27    0    
3    Australia    Brisbane    -27.4679    153.0325    220.101.116.137    (None)    10    201    1155    
4    *    *    -27.4679    153.0325    *    *    0    0    0    
5    *    *    -27.4679    153.0325    *    *    0    0    0    
6    Australia    Brisbane    -27.4679    153.0325    59.154.18.22    te0-1-0-0.22btig12.optus.net.au    22    1781    0    
7    Singapore    (Unknown)    1.3673    103.8014    203.208.150.189    (None)    136    1636    6164    
8    Singapore    (Unknown)    1.3673    103.8014    203.208.178.198    (None)    140    171    0    
9    *    *    1.3673    103.8014    *    *    0    0    0    
10    *    *    1.3673    103.8014    *    *    0    0    0    
11    China    (Unknown)    34.7732    113.722    116.251.83.226    (None)    240    205    3858    
12    *    *    34.7732    113.722    *    *    0    0    0    
13    *    *    34.7732    113.722    *    *    0    0    0    
14    Japan    Tokyo    35.6893    139.6899    47.91.24.239    (None)    235    270    2356    

[xAcid9]

17 minutes ago, Rayzioz said:

just tried it out, does this help at all? all i can think of is comparing these results with different ISP's and see if they take a different route that's quicker

I guessing you're playing Genshin Impact on Japan server?

If it a routing issue, usually VPN could fix it. You can try download Cloudflare Warp and check if the routing change.

https://cloudflarewarp.com

 

Also you can try clearing your system DNS cache by opening an elevated cmd prompt and run ipconfig /flushdns