Whenever I try to start any games my screen goes black and i have to restart pc, i never used to have this issue before. Help plz ?

[AAHD234]

Specs:

 

GPU- rx 570 xfx radeon

CPU- AMD ryzen 5 3600

RAM- 16GB 3200mhz g.skill trident

STORAGE- m.2 SSD 1tb

MOTHERBOARD- MSI B550M PRO-VDH WIFI

PSU- corsair non modular CV650

 

I have never overclocked my PC 

 

whenever i try to start up a game my screen just goes black or the game starts and within 10 seconds my screen goes black and i have tried ctrl + alt + del    but even that dosent work. 

i have tried reinstalling drivers and also downloaded microsoft updates but didnt work, i even tried reinstalling older drivers but even that does not work. i cleaned pc hardware and it dosent seem like there is a problem with my PSU either, last week after about 20 pc restarts my game used to start up eventually and i used to be able to play but now every single time its a black screen which then i have to restart 

also before when i never had this issue and went to task manager my GPU utilization percentage used to become 75%, now it just stays at 0%

Please help 

[Carbonado]

Check if your gpu is properly seated, it might have become a bit loose.

[AAHD234]

@Carbonado how do i make sure its properly seated ? im not good with PCs

[suedseefrucht]

5 minutes ago, AAHD234 said:

how do i make sure its properly seated ? im not good with PCs

Did your build the PC yourself?
Anyway, you can remove the graphics card, unplug the cables and then put everything back together.

 

13 minutes ago, AAHD234 said:

Please help 

Also check your graphics card's temperature.
It can shut down if it starts overheating.

 

The power supply shouldn't be a problem.
 

Worst case would be a broken graphics card and you would have to get a new one.

[AAHD234]

@suedseefrucht yes i did build the pc myself, ill try replug everything , also the temperature is perfectly fine i have good cooling, thanks

[suedseefrucht]

56 minutes ago, AAHD234 said:

the temperature is perfectly fine i have good cooling

What is the temperature?
1000 fans don't matter if there is bad contact between chips and cooler.

And I'm not talking about idle. I'm talking about the temperature right before the screen turns black.

[AAHD234]

9 hours ago, suedseefrucht said:

What is the temperature?
1000 fans don't matter if there is bad contact between chips and cooler.

And I'm not talking about idle. I'm talking about the temperature right before the screen turns black.

@suedseefrucht oh its about 40-50C 

[suedseefrucht]

13 hours ago, AAHD234 said:

oh its about 40-50C 

That's pretty low.
So either the temperature rises right when the screen turns black or temperature is not the problem.

Do you have a second graphics card to replace your current one for testing?

That way you could make sure, the problem is gone without your graphics card.

Unfortunately your CPU doesn't have integrated graphics.

If the graphics card is the problem and everything works fine with a different graphics card and temperature is not the problem, then I guess you would have to get a new graphics card, because I'm out of ideas.

What else, if not temperature could be a problem? Broken chip? No good fix. Broken capacitor? Maybe a fix if the capacity is written onto it but only with a soldering iron.

[AAHD234]

@suedseefrucht whenever  i disconnect gpu and the microsoft basic display adapter is used the games start up but at low fps which is unplayable , but then how does once in a while my games start up and have perfect performance ... thats the part thats got me confused as well , unfortunately no i dont have a spare gpu