Help pls.

[Brxdman]

My pc has been randomly restarting while playing various games. I have some errors warning and a critical in the event viewer at the time it happend : photos - img 1 https://prnt.sc/1s2xuab img 2 https://prnt.sc/1s2xz28. its happend while playing various games and my gpu drivers and windows is up to date. does anyone know what i can do 

[TheOnlyKirst]

if it only crashes when playing games, just don't play games.

 

or maybe it's overheating idk

[Brxdman]

Just now, TheOnlyKirst said:

if it only crashes when playing games, just don't play games.

 

or maybe it's overheating idk

yeah ill just stop playing Kappa and no the temps are perfectly acceptable

[char3327]

Kinda need more info...what are you system specs?

 

Also you should probably post this is Troubleshooting not in the Windows sub-forum...just a heads up

[Brxdman]

2 minutes ago, char3327 said:

Kinda need more info...what are you system specs?

https://prnt.sc/1s2ylhz specs also i assume is a windows problem soo

 

[Guest]

1 minute ago, Brxdman said:

https://prnt.sc/1s2xz28 specs

Is this windows 10?

[Brxdman]

Just now, Cool_Evlo said:

Is this windows 10?

yes windows 10 and fully up to date

[Guest]

3 minutes ago, Brxdman said:

yes windows 10 and fully up to date

Have you tried reinstalling windows?

[Brxdman]

Just now, Cool_Evlo said:

Have you tried reinstalling windows?

i have not

[SavageNeo]

specs? including motherboard, psu, gpu, cpu, storage, case and cpu cooler

[JoshB2084]

I am not sure that PSU is reliability...

[Guest]

Just now, SavageNeo said:

specs? including motherboard, psu, gpu, cpu, storage, case and cpu cooler

How is that relevant though?

OP also screenshotted their specs and sent above.

[Middcore]

Just now, Cool_Evlo said:

How is that relevant though?

OP also screenshotted their specs and sent above.

 

Specs are always relevant in troubleshooting, it's why the "read before asking for help" sticky on the troubleshooting forum (where this thread will probably get moved to) says to list them. This problem is just as likely if not more to be hardware related than anything to do with Windows.

 

Unfortunately, @Brxdman, the screenshots only show that Windows shut down unexpectedly, they don't tell us anything about what the cause of the crash was. 

[SavageNeo]

2 minutes ago, Cool_Evlo said:

How is that relevant though?

well games crashing. knowing specs would help.

[Brxdman]

1 minute ago, SavageNeo said:

specs? including motherboard, psu, gpu, cpu, storage, case and cpu cooler

Ryzen 5 2600 not overclocked - stock amd cooler

Asrock b450m steel legend

16gb corsair ddr4 3000mhz

xfx rx 5600xt thicc ii not overclocked

2tb samsung 870 QVO sata ssd - 2x samsung 480gb - 1 crucial mx500 250gb

600w aerocool integrator 600w 80+ bronze psu

fractal design meshify s2 case 

3x corsair ll120 fans

4x corsair  CL-8930002 rgb strips

 

[SavageNeo]

alright, saw your specs in your profile. your PSU is horrible. it is not the cause of games crashing though, but if you are going to get better gpu ,i would throw that psu to E Waste.

 

try other drivers? the newest arent the most stable ones. also updating bios and chipset wont hurt.

 

 

[SavageNeo]

also the "critical" error indicates that your pc has shutdown, mayby show what the "error" events say

[Brxdman]

Just now, SavageNeo said:

alright, saw your specs in your profile. your PSU is horrible. it is not the cause of games crashing though, but if you are going to get better gpu ,i would throw that psu to E Waste.

 

try other drivers? the newest arent the most stable ones. also updating bios and chipset wont hurt.

 

 

im planning on getting a new psu soon anyway and i used a program i saw on a youtube video called snappy driver installer and installed all the drivers there when the crashes started

[SavageNeo]

Just now, Brxdman said:

d all the drivers there when the crashes started

so oyu installed the drivers AFTER the crashes started?

 

also i would not use the sanppy driver thing. never heard of it. i use Driver easy. bios and chipset would not be in there though, you have to get them at your motherboard's manufacturers website

[Brxdman]

1 minute ago, SavageNeo said:

also the "critical" error indicates that your pc has shutdown, mayby show what the "error" events say

https://prnt.sc/1s2zyek - https://prnt.sc/1s3005j - https://prnt.sc/1s301b7 - https://prnt.sc/1s3028e - the errors leading up to the critical

[Brxdman]

2 minutes ago, SavageNeo said:

so oyu installed the drivers AFTER the crashes started?

 

also i would not use the sanppy driver thing. never heard of it. i use Driver easy. bios and chipset would not be in there though, you have to get them at your motherboard's manufacturers website

yes after the crashes and ill do that from now on. i should probably also add ive ran this pc for about a year now and the issue never happend, i cant recall doing anything(updates, installs etc) it just started crashing 

[SavageNeo]

Yeah, the errors indicate that the maximum capacity of "perdiag logger" have been achieved. you might need to google how to make it bigger.

[Brxdman]

2 minutes ago, SavageNeo said:

Yeah, the errors indicate that the maximum capacity of "perdiag logger" have been achieved. you might need to google how to make it bigger.

do you thing a windows re-install could solve the problem?

[SavageNeo]

2 minutes ago, Brxdman said:

do you thing a windows re-install could solve the problem?

mayby, but that wqould be my last resort

[JoshB2084]

9 minutes ago, Brxdman said:

snappy driver installer

No, no, uninstall that. Just download from Asrock and AMD websites, and install drivers manually yourself.