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RX6900 XT Red Devil Ultimate RGB troubles

VinnieSin
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I just recently bought the new PowerColor RX6900 XT Red Devil Ultimate, and I've been having issues with trying to sync the RGB.  I've tried troubleshooting the wires, the software, and checking the pins on the card and everything look fine.  My motherboard software won't sync with the card just stays static red.  I've tried using the DevilZone software, but it won't open and says it this card doesn't support the software.  I've tried asking for help on the Devil Club forums to no avail and PowerColor doesn't seem to be monitoring their own forums.  The card works very well!! and I'm beyond happy that I was able to get my hands on one (even though I spent and arm, leg, and kidney for it, even at MSRP), but this is annoying and frustrating to say the least and would like it to work as advertised.  If anyone has any insight on this I would be grateful.  

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Posted

try updating the Vbios of the gpu and the drivers?

if that does not help it indicates hardware issue meaning that the gpu is some how faulty probably. or somethign in yoru system wont allow any RGB system to work.

QUOTE ME  FOR ANSWER.

 

Main PC:

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|Ryzen 7 3700x, OC to 4.2ghz @1.3V, 67C, or 4.4ghz @1.456V, 87C || Asus strix 5700 XT, +50 core, +50 memory, +50 power (not a great overclocker) || Asus Strix b550-A || G.skill trident Z Neo rgb 32gb 3600mhz cl16-19-19-19-39, oc to 3733mhz with the same timings || Cooler Master ml360 RGB AIO || Phanteks P500A Digital || Thermaltake ToughPower grand RGB750w 80+gold || Samsung 850 250gb and Adata SX 6000 Lite 500gb || Toshiba 5400rpm 1tb || Asus Rog Theta 7.1 || Asus Rog claymore || Asus Gladius 2 origin gaming mouse || Monitor 1 Asus 1080p 144hz || Monitor 2 AOC 1080p 75hz || 

Test Rig.

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| Ryzen 5 3400G || Gigabyte b450 S2H || Hyper X fury 2x4gb 2666mhz cl 16 ||Stock cooler || Antec NX100 || Silverstone essential 400w || Transgend SSD 220s 480gb ||

Just Sold

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| i3 9100F || Msi Gaming X gtx 1050 TI || MSI Z390 A-Pro || Kingston 1x16gb 2400mhz cl17 || Stock cooler || Kolink Horizon RGB || Corsair CV 550w || Pny CS900 120gb ||

 

Tier lists for building a PC.

 

Motherboard tier list. Tier A for overclocking 5950x. Tier B for overclocking 5900x, Tier C for overclocking 5800X. Tier D for overclocking 5600X. Tier F for 4/6 core Cpus at stock. Tier E avoid.

(Also case airflow matter or if you are using Downcraft air cooler)

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Gpu tier list. Rtx 3000 and RX 6000 not included since not so many reviews. Tier S for Water cooling. Tier A and B for overcloking. Tier C stock and Tier D avoid.

( You can overclock Tier C just fine, but it can get very loud, that is why it is not recommended for overclocking, same with tier D)

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Psu tier List. Tier A for Rtx 3000, Vega and RX 6000. Tier B For anything else. Tier C cheap/IGPU. Tier D and E avoid.

(RTX 3000/ RX 6000 Might run just fine with higher wattage tier B unit, Rtx 3070 runs fine with tier B units)

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Cpu cooler tier list. Tier 1&2 for power hungry Cpus with Overclock. Tier 3&4 for overclocking Ryzen 3,5,7 or lower power Intel Cpus. Tier 5 for overclocking low end Cpus or 4/6 core Ryzen. Tier 6&7 for stock. Tier 8&9 Ryzen stock cooler performance. Do not waste your money!

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Storage tier List. Tier A for Moving files/  OS. Tier B for OS/Games. Tier C for games. Tier D budget Pcs. Tier E if on sale not the worst but not good.

(With a grain of salt, I use tier C for OS myself)

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Case Tier List. Work In Progress. Most Phanteks airflow series cases already done!

Ask me anything :)

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  • Author

How would update the Vbios?  This card is very new, and would not want to brick it if I do it wrong.  Also my systems RGB works fine.  All my fans, motherboard, and AIO RGB works.

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From https://www.powercolor.com/product?id=1607314166

image.png.49b3ec4cf5938f5a24c7b4fdcdb643cf.pngAXRX 6900XT 16GBD6-3DHE/OC - PowerColor

 

 

just do that instead of software..

CPU: Ryzen 5800X3D | Motherboard: Gigabyte B550 Elite V2 | RAM: G.Skill Aegis 2x16gb 3200 @3600mhz | PSU: EVGA SuperNova 750 G3 | Monitor: LG 27GL850-B , Samsung C27HG70 | 
GPU: Red Devil RX 7900XT | Sound: Odac + Fiio E09K | Case: Fractal Design R6 TG Blackout |Storage: MP510 960gb and 860 Evo 500gb | Cooling: CPU: Noctua NH-D15 with one fan

FS in Denmark/EU:

Asus Dual GTX 1060 3GB. Used maximum 4 months total. Looks like new. Card never opened. Give me a price. 

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The card won't sync with my RGB on my motherboard either.... I know that seems to be a hardware issue with the card but the RGB pins on the card look fine.  A lot of normal troubleshooting I've already done.  The pins did get a bit bent during Installation, but they look ok.  I really don't want to RMA this card just for RGB issues.  I just want to rule out driver or software issues.  So far it does seem like a hardware issue 😔

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  • 2 months later...
Posted
On 4/21/2021 at 6:20 AM, VinnieSin said:

The card won't sync with my RGB on my motherboard either.... I know that seems to be a hardware issue with the card but the RGB pins on the card look fine.  A lot of normal troubleshooting I've already done.  The pins did get a bit bent during Installation, but they look ok.  I really don't want to RMA this card just for RGB issues.  I just want to rule out driver or software issues.  So far it does seem like a hardware issue 😔

Man I'm in the same boat with you I cant figure out why it will not sync up with my mother board either. I have tried different rgb cables everything and the powercolor software doesnt work very well with try to manual trying to setup with what's going on with the MB. If anyone have any ideas let me know please. 

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  • 3 weeks later...
Posted

Hey I dont know if you guys are still having problems but i just found the Devil Zone RGB software that is compatible with the RX6900 XT:

https://www.powercolor.com/download?type=1492658578&id=1607485306 

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