6 core cpu is only using 2 cores

[Wowzeree]

I just got the ryzen 5 3600, which is supposed to have 6 cores, and it's only showing 2 cores on the task manager and cpu-z. Could somebody please help? Thanks!

edit: an hour later I got “the blue screen of death” this is really bad. I’m going to try reinstalling windows.

[Luxis]

You might have to go into your BIOS and manually activate the extra cores this first time. It's not hard at all, a quick youtube video guide is enough to show you.

 

edit: could you provide screenshots of cpu-z and task manager?

[Wowzeree]

19 minutes ago, Luxis said:

You might have to go into your BIOS and manually activate the extra cores this first time. It's not hard at all, a quick youtube video guide is enough to show you.

 

edit: could you provide screenshots of cpu-z and task manager?

I checked and it says that all cores are being used.

[xAcid9]

Check Msconfig Advanced Boot Option if you accidentally limit your CPU cores.