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Black screen after adding RAM to laptop...

Deadeyes117
By Deadeyes117
in Troubleshooting
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Posted

Hi,

 

I have a motile M141 that came with 4gn RAM.

 

I bought viper gaming 16GB ddr4 pc4-21300 2666MHz ram to replace it. I've seen online where someone else used the same ram successfully. Didn't run at full speed but idc about that.

 

I installed the new ram and hit the power button and i just have a black screen.

 

The light came on on the power button but nothing on screen. No bios or anything.

 

On my other laptop the same thing happened when I upgraded the RAM but it resumed normal function after a few minutes. Thouht this would be the same but it's been like 20 minutes with no change and I'm worried now... Any ideas?

 

Thanks...

 

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Posted

try to put back the original ram.

 

PC specs:

Ryzen 9 3900X overclocked to 4.3-4.4 GHz

Corsair H100i platinum

32 GB Trident Z RGB 3200 MHz 14-14-14-34

RTX 2060

MSI MPG X570 Gaming Edge wifi

NZXT H510

Samsung 860 EVO 500GB

2 TB WD hard drive

Corsair RM 750 Watt

ASUS ROG PG248Q 

Razer Ornata Chroma

Razer Firefly 

Razer Deathadder 2013

Logitech G935 Wireless

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Just now, eeeee1 said:

try to put back the original ram.

 

I'm gonna give it a few more minutes just in case then I'll try that. 

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Just now, Deadeyes117 said:

I'm gonna give it a few more minutes just in case then I'll try that. 

you mentioned another laptop, i would try the new ram in that one if it's compatible to test the ram. a doa stick is possible.

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Just now, bmx6454 said:

you mentioned another laptop, i would try the new ram in that one if it's compatible to test the ram. a doa stick is possible.

Good suggestion. If it doesn't come back on in a few minutes I'm gonna swap the old ram back in. If it comes on then I'll put that new stick in the other laptop.

 

The other laptop is a pain in the ass to open, unfortunately. Sigh...

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So, the old ram works perfectly.

 

Either new ram is DOA or not compatible. Either way it's getting returned.

 

Does anyone have a suggestion for different ram to try?

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