Jump to content
Search In
  • More options...
Find results that contain...
Find results in...

Black screen after adding RAM to laptop...

Hi,

 

I have a motile M141 that came with 4gn RAM.

 

I bought viper gaming 16GB ddr4 pc4-21300 2666MHz ram to replace it. I've seen online where someone else used the same ram successfully. Didn't run at full speed but idc about that.

 

I installed the new ram and hit the power button and i just have a black screen.

 

The light came on on the power button but nothing on screen. No bios or anything.

 

On my other laptop the same thing happened when I upgraded the RAM but it resumed normal function after a few minutes. Thouht this would be the same but it's been like 20 minutes with no change and I'm worried now... Any ideas?

 

Thanks...

 

Link to post
Share on other sites

try to put back the original ram.

 

PC specs:

Ryzen 9 3900X overclocked to 4.3-4.4 GHz

Corsair H100i platinum

32 GB Trident Z RGB 3200 MHz 14-14-14-34

RTX 2060

MSI MPG X570 Gaming Edge wifi

NZXT H510

Samsung 860 EVO 500GB

2 TB WD hard drive

Corsair RM 750 Watt

ASUS ROG PG248Q 

Razer Ornata Chroma

Razer Firefly 

Razer Deathadder 2013

Logitech G935 Wireless

Link to post
Share on other sites
Just now, eeeee1 said:

try to put back the original ram.

 

I'm gonna give it a few more minutes just in case then I'll try that. 

Link to post
Share on other sites
Just now, Deadeyes117 said:

I'm gonna give it a few more minutes just in case then I'll try that. 

you mentioned another laptop, i would try the new ram in that one if it's compatible to test the ram. a doa stick is possible.

Link to post
Share on other sites
Just now, bmx6454 said:

you mentioned another laptop, i would try the new ram in that one if it's compatible to test the ram. a doa stick is possible.

Good suggestion. If it doesn't come back on in a few minutes I'm gonna swap the old ram back in. If it comes on then I'll put that new stick in the other laptop.

 

The other laptop is a pain in the ass to open, unfortunately. Sigh...

Link to post
Share on other sites

So, the old ram works perfectly.

 

Either new ram is DOA or not compatible. Either way it's getting returned.

 

Does anyone have a suggestion for different ram to try?

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Newegg

×