Surface laptop not powering on

[Belac F]

Hey guys, I currently work in retail and my boss has a display unit surface laptop that wont power on. He says if I can fix it he'll give me a good deal on it, and considering last time he said that he gave me a 1TB sshd for 10 CAD I'm thinking it would be pretty good.

 

I've tried holding down the power button and + button to reset, no luck. 

 

 

Do yall have any tips? I'm thinking maybe a battery issue but I'm not sure because it doesn't work with the charger.

 

Have any of you had similar issues or know a potential solution?

 

 

 

Thanks:) 

 

 

Edit - it's got a pentium 4415y, 128gb ssd, and 8GB ram. I'm pretty sure it's the newest generation.

[icovelev]

I think you mean Surface Go, because no surface laptop comes with intel pentium processor.

 

Try this: 

 

or this:

 

[Elad.Evron]

On 10/17/2020 at 5:14 AM, Belac F said:

Hey guys, I currently work in retail and my boss has a display unit surface laptop that wont power on. He says if I can fix it he'll give me a good deal on it, and considering last time he said that he gave me a 1TB sshd for 10 CAD I'm thinking it would be pretty good.

 

I've tried holding down the power button and + button to reset, no luck. 

 

 

Do yall have any tips? I'm thinking maybe a battery issue but I'm not sure because it doesn't work with the charger.

 

Have any of you had similar issues or know a potential solution?

 

 

 

Thanks:) 

 

 

Edit - it's got a pentium 4415y, 128gb ssd, and 8GB ram. I'm pretty sure it's the newest generation.

Try charing it for a USB c port (if it has one)