x570/ryzen 3700x nothing

[x9x9x9x9x9]

I am trying to build a ryzen 7 3700x on a msi x570 gaming pro mobo. I got everything hooked up but when I try to power it up I get nothing at all. The debug leds don't come on, the PSU lights don't come on, nothing. I tested the PSU on another system and it worked just fine. This mobo and CPU is brand new so I don't know if I missed something but it all looks good.

Here is the PC part picker list. Any help would be greatly appreciated. 
 

PCPartPicker Part List

Type	Item	Price
CPU	AMD Ryzen 7 3700X 3.6 GHz 8-Core Processor	$289.99 @ Amazon
CPU Cooler	Noctua NH-D9L 46.44 CFM CPU Cooler	$54.95 @ Amazon
Motherboard	MSI MPG X570 GAMING PLUS ATX AM4 Motherboard	$169.99 @ Best Buy
Memory	G.Skill Ripjaws V 16 GB (2 x 8 GB) DDR4-3600 Memory	$69.99 @ Newegg
Storage	Samsung 970 Evo 500 GB M.2-2280 NVME Solid State Drive	$99.99 @ B&H
Storage	Seagate BarraCuda 1 TB 3.5" 7200RPM Internal Hard Drive	$44.99 @ Newegg
Video Card	Sapphire Radeon RX 580 8 GB PULSE Video Card	$174.98 @ Newegg
Case	Corsair 100R ATX Mid Tower Case	$54.98 @ Amazon
Power Supply	EVGA 850 W 80+ Gold Certified Semi-modular ATX Power Supply	$149.99 @ Best Buy
Operating System	Microsoft Windows 10 Pro OEM 64-bit	$142.88 @ Other World Computing
Monitor	MSI Optix MAG322CR 31.5" 1920x1080 180 Hz Monitor	$315.49 @ Amazon
	Prices include shipping, taxes, rebates, and discounts
	Total	$1568.22
	Generated by PCPartPicker 2020-05-15 21:00 EDT-0400

 

[Nocte]

Do the fans spin? Are you plugging the monitor cable into the GPU instead of the motherboard?

[x9x9x9x9x9]

Just now, Nocte said:

Do the fans spin? Are you plugging the monitor cable into the GPU instead of the motherboard?

Nothing comes on at all. The debug lights don't turn on, the PSU leds don't light up. I tried having nothing plugged in but the CPU, ram, cpu cooler fan, and just shorting the pins for the power switch but nothing came up then either

[Nocte]

Double check that all the cables (motherboard 24pin, CPU 8pin, GPU 8pin or more) are all the way in correctly, and that the GPU/RAM sticks are seated correctly.

 

Otherwise the only thing that comes to mind is a bad motherboard.

[Nocte]

Better safe than sorry question: did you put standoffs between the mobo and the case to avoid shorting it?

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1 minute ago, Nocte said:

Better safe than sorry question: did you put standoffs between the mobo and the case to avoid shorting it?

Yeah the case had them pre installed and I triple checked to make sure there wasn't an extra one or anything before installing the mobo. I also pulled the CPU to make sure I didn't some how bend the pins. I have built this computer twice now and gotten the same result. 
 

2 minutes ago, Nocte said:

Double check that all the cables (motherboard 24pin, CPU 8pin, GPU 8pin or more) are all the way in correctly, and that the GPU/RAM sticks are seated correctly.

 

Otherwise the only thing that comes to mind is a bad motherboard.

I didn't try pulling the ram back out so maybe. But I am thinking its a dead mobo as well.

[x9x9x9x9x9]

34 minutes ago, Nocte said:

Better safe than sorry question: did you put standoffs between the mobo and the case to avoid shorting it?

Everything was seated properly unfortunately. I do have a different PSU coming in on wednesday so I will try that but in the mean time I am going to order a replacement board as I am too impatient to wait for the whole RMA process and since I bought the board through amazon I should be able to return it no problem.

[Zektbach]

Hey can you update me if your 3600mhz runs perfectly?

[x9x9x9x9x9]

42 minutes ago, Zektbach said:

Hey can you update me if your 3600mhz runs perfectly?

If/when I get this thing going sure. But for now I am still getting nothing. 

[Zektbach]

33 minutes ago, x9x9x9x9x9 said:

If/when I get this thing going sure. But for now I am still getting nothing. 

Alright coz mine always crashes at 3600mhz lol 

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15 minutes ago, Zektbach said:

Alright coz mine always crashes at 3600mhz lol 

Damn I really hope thats a problem in the bios and is easily fixed. I did end up just ordering a different mobo. I went with the asus tuf x570 since I am too impatient to wait on the whole RMA/return thing. I can deal with that after I get it running. 

[x9x9x9x9x9]

Turns out I am a moron. I was connecting everything to what looked like the JFP1 pins but I was connecting them to JCOM1. Why would they put identical connectors like that so close together and then not have them labeled super well is beyond me but its my fault for being an idiot. Glad I got it solved. 

[Zektbach]

31 minutes ago, x9x9x9x9x9 said:

Turns out I am a moron. I was connecting everything to what looked like the JFP1 pins but I was connecting them to JCOM1. Why would they put identical connectors like that so close together and then not have them labeled super well is beyond me but its my fault for being an idiot. Glad I got it solved. 

So you made it work? lol

[x9x9x9x9x9]

13 hours ago, Zektbach said:

So you made it work? lol

Yep but I am using 16gb of gskill aegis 3000 ram. The 3600 should be in around Wednesday so I can get back to you about that issue then. But it's working fine with the 3000 stuff in it but I have not enabled the xmp stuff or anything yet. I got it to finally boot last night after realizing my stupidity then went to bed frustrated and happy.

 

I am uploading photos of the correct spot to hook up and the one I connected to for future reference for anyone that makes the same mistake. 

 

 

Do not connect here ^

 

 

This is.the correct layout^

[x9x9x9x9x9]

On 5/16/2020 at 2:05 AM, Zektbach said:

So you made it work? lol

I have had everything running with 3600 ram and its working fine. I haven't OCd the CPU but it all seems good.

[Zektbach]

On 5/26/2020 at 11:51 AM, x9x9x9x9x9 said:

I have had everything running with 3600 ram and its working fine. I haven't OCd the CPU but it all seems good.

Damn.. I replaced mine with Ripjaws V 3200mhz CL16

[x9x9x9x9x9]

13 hours ago, Zektbach said:

Damn.. I replaced mine with Ripjaws V 3200mhz CL16

What were you running? I just ordered Trident Z 3600 (cas 15) and looking at your signature thing I see that as the ram. I really hope I didn't order ram that just doesn't work with the 3700x as the listing for the stuff talks about being designed for intel and what not. I have been told that normally doesnt matter but I wonder.

[Zektbach]

On 5/28/2020 at 8:30 AM, x9x9x9x9x9 said:

What were you running? I just ordered Trident Z 3600 (cas 15) and looking at your signature thing I see that as the ram. I really hope I didn't order ram that just doesn't work with the 3700x as the listing for the stuff talks about being designed for intel and what not. I have been told that normally doesnt matter but I wonder.

I was running Trident Z Neo.. and yeah i dont know why

[x9x9x9x9x9]

On 6/1/2020 at 4:03 AM, Zektbach said:

I was running Trident Z Neo.. and yeah i dont know why

Weird because I am running basically the exact same thing as you. Same mobo, cpu, and this ram https://www.newegg.com/g-skill-16gb-288-pin-ddr4-sdram/p/N82E16820232306

[Zektbach]

16 hours ago, x9x9x9x9x9 said:

Weird because I am running basically the exact same thing as you. Same mobo, cpu, and this ram https://www.newegg.com/g-skill-16gb-288-pin-ddr4-sdram/p/N82E16820232306

Yeah I also tried gigabyte aorus ram 3600mhz and it still doesnt work lol