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Did Amazon Send Me A Used AIO?

CognizantPotato
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So I just got my new Corsair h115i pro rgb aio in today and was looking through the box. Everything looked fine until I noticed that there is either used thermal paste on there or just a terrible application of thermal paste. I have my own, so it’s not a big deal to clean off and use my own, but I didn’t pay new price for a used product. Do you think it’s used?

AC9EB03A-7D86-4DC1-8015-AF69639BF20B.jpeg

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Looks used to me from my experience.  All the air colors with pre-applied and both my AIO's that came pre-applied do not look like that.

Workstation Laptop: Dell Precision 7540, Xeon E-2276M, 32gb DDR4, Quadro T2000 GPU, 4k display

Wifes Rig: ASRock B550m Riptide, Ryzen 5 5600X, Sapphire Nitro+ RX 6700 XT, 16gb (2x8) 3600mhz V-Color Skywalker RAM, ARESGAME AGS 850w PSU, 1tb WD Black SN750, 500gb Crucial m.2, DIYPC MA01-G case

My Rig: ASRock B450m Pro4, Ryzen 5 3600, ARESGAME River 5 CPU cooler, EVGA RTX 2060 KO, 16gb (2x8) 3600mhz TeamGroup T-Force RAM, ARESGAME AGV750w PSU, 1tb WD Black SN750 NVMe Win 10 boot drive, 3tb Hitachi 7200 RPM HDD, Fractal Design Focus G Mini custom painted.  

NVIDIA GeForce RTX 2060 video card benchmark result - AMD Ryzen 5 3600,ASRock B450M Pro4 (3dmark.com)

Daughter 1 Rig: ASrock B450 Pro4, Ryzen 7 1700 @ 4.2ghz all core 1.4vCore, AMD R9 Fury X w/ Swiftech KOMODO waterblock, Custom Loop 2x240mm + 1x120mm radiators in push/pull 16gb (2x8) Patriot Viper CL14 2666mhz RAM, Corsair HX850 PSU, 250gb Samsun 960 EVO NVMe Win 10 boot drive, 500gb Samsung 840 EVO SSD, 512GB TeamGroup MP30 M.2 SATA III SSD, SuperTalent 512gb SATA III SSD, CoolerMaster HAF XM Case. 

https://www.3dmark.com/3dm/37004594?

Daughter 2 Rig: ASUS B350-PRIME ATX, Ryzen 7 1700, Sapphire Nitro+ R9 Fury Tri-X, 16gb (2x8) 3200mhz V-Color Skywalker, ANTEC Earthwatts 750w PSU, MasterLiquid Lite 120 AIO cooler in Push/Pull config as rear exhaust, 250gb Samsung 850 Evo SSD, Patriot Burst 240gb SSD, Cougar MX330-X Case

 

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Might be or just “defective.” I have a H100i, it looked nothing like that.

Quote me or mention me at @Shrekpad so I get notified 
pc specs:
CPU: Intel i7 8700K MOBO: ROG Strix Z390-E Gaming RAM: 16GB (2x8) DDR4 G Skill TridentZ 3000 MHz GPU: Gigabyte GeForce RTX 2080 SUPER GAMING OC CASE: Phanteks Enthoo Evolv STORAGE: Sabrent Rocket Q 1TB M.2 NVME SSD,
T-Force Delta RGB 250GB SSD, 4TB Seagate Barracuda HDD PSU: 750 Watt EVGA SuperNova G3 MONITER: Dell S2716DGR 1440p 144hz G-Sync, BenQ PD2700U 4K 60hz CPU COOLER: Corsair H115i RGB Platinum OS: Windows 10

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I would watch an unboxing video and observe how it is packaged, should make it easier to find out if it is used.

Quote me or mention me at @Shrekpad so I get notified 
pc specs:
CPU: Intel i7 8700K MOBO: ROG Strix Z390-E Gaming RAM: 16GB (2x8) DDR4 G Skill TridentZ 3000 MHz GPU: Gigabyte GeForce RTX 2080 SUPER GAMING OC CASE: Phanteks Enthoo Evolv STORAGE: Sabrent Rocket Q 1TB M.2 NVME SSD,
T-Force Delta RGB 250GB SSD, 4TB Seagate Barracuda HDD PSU: 750 Watt EVGA SuperNova G3 MONITER: Dell S2716DGR 1440p 144hz G-Sync, BenQ PD2700U 4K 60hz CPU COOLER: Corsair H115i RGB Platinum OS: Windows 10

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7 minutes ago, CognizantPotato said:

So I just got my new Corsair h115i pro rgb aio in today and was looking through the box. Everything looked fine until I noticed that there is either used thermal paste on there or just a terrible application of thermal paste. I have my own, so it’s not a big deal to clean off and use my own, but I didn’t pay new price for a used product. Do you think it’s used?

Either used or the warehouse it was stored in experience some high temperature weather, then low temps.. Etc.

In any case, contact Amazon about it. Worst case scenario, you'll get some in-store credit back.

"We're all in this together, might as well be friends" Tom, Toonami.

 

mini eLiXiVy: my open source 65% mechanical PCB, a build log, PCB anatomy and discussing open source licenses: https://linustechtips.com/topic/1366493-elixivy-a-65-mechanical-keyboard-build-log-pcb-anatomy-and-how-i-open-sourced-this-project/

 

mini_cardboard: a 4% keyboard build log and how keyboards work: https://linustechtips.com/topic/1328547-mini_cardboard-a-4-keyboard-build-log-and-how-keyboards-work/

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5 minutes ago, minibois said:

Either used or the warehouse it was stored in experience some high temperature weather, then low temps.. Etc.

In any case, contact Amazon about it. Worst case scenario, you'll get some in-store credit back.

Yep I think that’s what I’ll be doing.

 

All the unboxings I watched had plastic wrap around the box and instructions underneath styrofoam. I had neither of those so I’m thinking it’s used.

 

Thanks for the quick comments everyone. 

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3 minutes ago, CognizantPotato said:

Yep I think that’s what I’ll be doing.

 

All the unboxings I watched had plastic wrap around the box and instructions underneath styrofoam. I had neither of those so I’m thinking it’s used.

 

Thanks for the quick comments everyone. 

Def also contact Corsair to ask about this

CPU: Core i9 12900K || CPU COOLER : Corsair H100i Pro XT || MOBO : ASUS Prime Z690 PLUS D4 || GPU: PowerColor RX 6800XT Red Dragon || RAM: 4x8GB Corsair Vengeance (3200) || SSDs: Samsung 970 Evo 250GB (Boot), Crucial P2 1TB, Crucial MX500 1TB (x2), Samsung 850 EVO 1TB || PSU: Corsair RM850 || CASE: Fractal Design Meshify C Mini || MONITOR: Acer Predator X34A (1440p 100hz), HP 27yh (1080p 60hz) || KEYBOARD: GameSir GK300 || MOUSE: Logitech G502 Hero || AUDIO: Bose QC35 II || CASE FANS : 2x Corsair ML140, 1x BeQuiet SilentWings 3 120 ||

 

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She/they 

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5 minutes ago, orbitalbuzzsaw said:

Def also contact Corsair to ask about this

I’ll do that too. I just looked closer and noticed that the baggies for mounting equipment were torn open, so this is definitely used. 

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A quick update on this. Amazon promptly sent me a new cooler. This one came sealed and everything looks as it should.

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It can happen.   I received a 3600 instead of my 3900x I ordered a while back.   Even had the 3900x sticker on the box sealing it.  Amazon made it right.  

Tell my tale to those who ask. Tell it truly; the ill deeds along with the good, and let me be judged accordingly.

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