BIOS shows 16GB of memory but windows only shows 8GB

[Hafluto]

I installed some new memory today but windows only recognizes 8gb while the bios and cpuz shows 16gb. There are some screenshots of cpuz attached, not sure if they are needed

 

Thanks in advance for the help

[Lorant]

Where does Windows only recognize 8GB? Task Manager?  Does it show a lot of RAM as hardware reserved?

Also, were you not able to buy the same RAM for the 2nd stick?

[Hafluto]

2 minutes ago, Lorant said:

Where does Windows only recognize 8GB? Task Manager?  Does it show a lot of RAM as hardware reserved?

Also, were you not able to buy the same RAM for the 2nd stick?

It doesn't recognize the extra 8gb in task manager or the system tab and I didn't realize it would be a big problem to have different dimms as long as it was ddr4 

[Lorant]

Can you post a pic of Task Manager's memory tab so we can see it all?

[Kilrah]

6 minutes ago, Lorant said:

Does it show a lot of RAM as hardware reserved?

This is the question to answer.

[Hafluto]

Just now, Kilrah said:

This is the question to answer.

Would I see that in the system tab? If so then no it doesn't say that.

 

[Lorant]

Just now, Hafluto said:

Would I see that in the system tab? If so then no it doesn't say that.

 

We need to see Task Manager...

 

[Hafluto]

2 minutes ago, Lorant said:

We need to see Task Manager...

 

I see it says commited 8/16 i assume that is what you are talking of?

[Lorant]

Odd how you don't have Speed, slots used, formfactor listing.  Is that a Windows Home vs Pro thing?

 

But it does just show 8GB for you.  Can you change slots on the mb for the RAM?  Try other combos?  I see you're in 2 and 4, which should be exactly right.  Try 1 and 3?

 

 

[Hafluto]

1 minute ago, Lorant said:

Odd how you don't have Speed, slots used, formfactor listing.  Is that a Windows Home vs Pro thing?

 

But it does just show 8GB for you.  Can you change slots on the mb for the RAM?  Try other combos?  I see you're in 2 and 4, which should be exactly right.  Try 1 and 3?

 

 

Not sure about the windows vs home thing but I have home also ill change the slots now

 

[Lorant]

1 minute ago, Hafluto said:

Not sure about the windows vs home thing but I have home also ill change the slots now

 

When you do, put BIOS to load defaults.  If you have XMP running for that 2400 stick, it may be messing up Windows seeing that 2133 stick.

[Hafluto]

16 minutes ago, Lorant said:

When you do, put BIOS to load defaults.  If you have XMP running for that 2400 stick, it may be messing up Windows seeing that 2133 stick.

I just booted it back up with defaults and windows seems to recongize the full 16gb

 

[Lorant]

19 minutes ago, Hafluto said:

I just booted it back up with defaults and windows seems to recongize the full 16gb

 

Sounds good.  It should all be running at 2133MHz now, but that won't cause any loss of FPS from the 1 stick running 2400, so don't worry about that at all.

 

Enjoy her!

[Hafluto]

1 minute ago, Lorant said:

Sounds good.  It should all be running at 2133MHz now, but that won't cause any loss of FPS from the 1 stick running 2400, so don't worry about that at all.

 

Enjoy her!

Thank you very much!