Posted October 24, 2019 LTT recommended the ASUS GA502DU as the budget gaming laptop to buy. I bought it shortly after... This laptop and all other ASUS + AMD laptops have a major a BIOS design flaw. Ryzen chips permanently throttle down to 400MHz regardless of temp, OS, task, plugged in status, etc. I’m on RMA #2 for this exact issue, with no end in sight. DO NOT BUY AN ASUS DEVICE WITH AN AMD CHIP. Edit: Since there are a few who doubt my claim, here are examples of folks with the issue: https://www.reddit.com/r/AMDHelp/comments/cliicj/ryzen_7_2700u_throttled_at_400mhz/ https://www.reddit.com/r/techsupport/comments/denosy/asus_ga502du_gtx_1660ti_max_q_installed_new_ssd/ https://community.amd.com/thread/232252 https://linustechtips.com/main/topic/961531-ryzen-7-2700u-stuck-at-04-ghz/ https://forums.lenovo.com/t5/Lenovo-Yoga-Series-Notebooks/Lenovo-Yoga-530-ryzen-7-2700-capped-at-400Mhz/td-p/4492957 https://www.cadalyst.com/%5Blevel-1-with-primary-path%5D/amd-ryzen-5-2500u-locked-400mhz-battery-43742 https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Ryzen-5-2500u-Vega-8-GPU-Clock-speeds-dropping/td-p/6962715 https://forums.lenovo.com/t5/Lenovo-IdeaPad-1xx-3xx-5xx-7xx/Ideapad-330s-Ryzen-2500u-MAJOR-performance-problems-CPU-and-GPU/td-p/4281967 https://www.dell.com/community/Inspiron/Laptop-Throttling/td-p/6133484 https://forums.tomshardware.com/threads/ryzen-5-2500u-clock-speed-locked.3411502/ https://community.acer.com/en/discussion/552094/hi-i-recently-bought-acer-nitro-5-ryzen-5-2500u-i-noticed-that-it-is-stuck-in-0-38-ghz https://linustechtips.com/main/topic/1095205-ryzen-3750h-stuck-at-400mhz/ (Hey, look at that! This one is me!) https://www.reddit.com/r/AMDHelp/comments/c1zpse/amd_ryzen_7_3750h_throttling_help/ https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/CPU-frequency-stuck-at-0-38GHz-on-battery/m-p/7044639#M257329 https://www.reddit.com/r/ASUS/comments/df5nfk/zephyrus_g_ga502_thermal_throttling_down_to_400/ https://community.acer.com/en/discussion/578415/ryzen-2500u-stuck-at-400mhz https://community.amd.com/thread/242576 https://bbs.archlinux.org/viewtopic.php?pid=1859287#p1859287 https://bbs.archlinux.org/viewtopic.php?id=248477 https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Ryzen-3-2200U-capped-at-400MHz-when-switched-on-using/td-p/6754256 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1830522 https://bugzilla.kernel.org/show_bug.cgi?id=203733 https://www.dell.com/community/Inspiron/Laptop-Throttling/td-p/6133484 https://forum.level1techs.com/t/laptop-ryzen-3750h-dropping-to-400mhz-in-linux-and-staying-there/148651 Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted October 24, 2019 A really bold statement to claim for all ASUS or AMD devices. Maybe just don't buy GA502DU until ASUS address/fix the issue. Why don't you take it back to retailer for a refund? I have friends with AMD builds and old Asus laptop from 13 years ago and still working... Magical Pineapples