New PC won’t boot please help

[Gauzl]

So I’ve setup my new PC with a 9700k , ASUS TUF Z-370, 16GB DDR4 ram (bought these 3 components as a bundle), a 128gb SSD as a boot drive and a 1TB SSD for storage (both still have everything from my old build in them), a 2080ti and a custom water loop for the CPU and GPU in a fractal meshify S2. Not my first time building a PC and first time having this issue.

 

When I power on the system the LED’s on the motherboard (located at the bottom right of the motherboard and are just for show) light up and all fans start spinning however nothing more happens, I have a monitor plugged into the HDMI port on the motherboard and the monitor doesn’t even wake up.

 

CPU supplemental power is plugged in and CPU fan headers have fans plugged in which all work when I turn it on.

 

So far I have tried with and without the GPU and both SSD cards but no change

 

[xdeathshot20]

if i had to guess you may need to preform a bios update for that board to work with the 9th gen chips

[Fasauceome]

Sounds exactly like the CPU isn't recognized by the motherboard due to an out of date BIOS.

[Gauzl]

3 minutes ago, xdeathshot20 said:

if i had to guess you may need to preform a bios update for that board to work with the 9th gen chips

Should I just put in my 6700k and get it running so I can download the new update?

[Spotty]

2 minutes ago, Gauzl said:

Should I just put in my 6700k and get it running so I can download the new update?

The Z370 motherboards are not compatible with 6700k (6th gen) processors.

 

16 minutes ago, Gauzl said:

So I’ve setup my new PC with a 9700k , ASUS TUF Z-370, 16GB DDR4 ram (bought these 3 components as a bundle)

It would be pretty sucky if they're bundling 9th gen CPUs with Z370 motherboards that haven't been BIOS updated to support the 9th gen CPUs. Where did you buy it from?

[Gauzl]

1 minute ago, Spotty said:

The Z370 motherboards are not compatible with 6700k (6th gen) processors.

 

It would be pretty sucky if they're bundling 9th gen CPUs with Z370 motherboards that haven't been BIOS updated to support the 9th gen CPUs. Where did you buy it from?

PC Case Gear in Australia

 

[Spotty]

First try pulling the motherboard out of the case, disassembling everything. Reseat the CPU in the socket and check for any socket damage. Test the system with just the CPU, memory, and power supply with the monitor hooked up to the motherboard display outputs.

If it still doesn't work then you might need to get in contact with PCCG.

[NGC3]

On 8/14/2019 at 10:40 PM, Gauzl said:

So I’ve setup my new PC with a 9700k , ASUS TUF Z-370, 16GB DDR4 ram (bought these 3 components as a bundle), a 128gb SSD as a boot drive and a 1TB SSD for storage (both still have everything from my old build in them), a 2080ti and a custom water loop for the CPU and GPU in a fractal meshify S2. Not my first time building a PC and first time having this issue.

 

When I power on the system the LED’s on the motherboard (located at the bottom right of the motherboard and are just for show) light up and all fans start spinning however nothing more happens, I have a monitor plugged into the HDMI port on the motherboard and the monitor doesn’t even wake up.

 

CPU supplemental power is plugged in and CPU fan headers have fans plugged in which all work when I turn it on.

 

So far I have tried with and without the GPU and both SSD cards but no change

 

I had the same problem with almost the exact same setup (except I have a 2060, not 2080ti). It was the mobo bios, it wasn’t recognizing the 9th gen cpu or the graphics card. I had to go to the Asus website to download the updated bios for cpu and gpu, and it worked. Hope it works for you