Corsair USB gt 256 showing 60gb

[Aischilos]

Hi. Bought a 256gb corsair voyager gtstick only to see on my windows 10 PC that it's capacity reaches 60gb. What should I do to make it 256gb?

[Aischilos]

(update) the USB has a "64gb" printed on the front metal part whereas packaging displays a "256gb" product description. I already began a ticket with corsair (Official site) and tomorrow I will drop by the seller to ask for classifications.

Edited May 30, 2019 by Aischilos
Correction

[Aischilos]

[Aischilos]

Corsair's response to the above issue was to format it in NTFS. However it produced no results the USB stick remains 64gb (actual 57gb). The reseller initially implied that I had replaced the original stick (256) with a smaller one, response to which I got furious. For 57 euros that is a cheap excuse, I said. So they promised to look into it as it is the first time that this happens. It seems though that this is not true. In the amazon fora I picked a similar event where the QA of corsair production was to blame and the stick was replaced by the seller.

Edited June 1, 2019 by Aischilos
Mistake in spelling

[Ben17]

6 hours ago, Aischilos said:

Corsair

Hope you get it sorted

[Aischilos]

Corsair finally answered telling me to return the item to the reseller. I sent the corsair ticket discussion to the reseller asking for a refund and I had the refund 3 days later. Hard to trust again corsair on USB sticks.