Dell series long term review

[vinny2017]

Hello, I have had my Dell G5 (2018) for more than 6 months now. During that time there have been some concerns and problems that pop up, as well as my solutions for them.

Does anyone have the same problems? how did you fix it?

1. Broken audio driver. Sometimes the audio just wouldn't switch between the built-in speakers and wired-headphone, it would just stay with whatever connected on launch. The problem seems to be fixed on the latest 'Realtek(R) Audio' driver. Also, you can switch to the Microsoft built-in driver if necessary.

2. The ports do not sit properly on the frame. That means any pressure on these ports will affect the motherboard itself. My headphone jack, for example, will make an audible click when I put some pressure on it. This is a hardware problem, so there is no fix unless you are willing to take the laptop apart.

3. Screen support. The lid is made of plastic, which plex as you open and close it. At first, it seems completely fine, but over time it affects the screen's defusion layer and creates areas of abnormal brightness on the screen. These areas are most visible on a white background. The LCD and backlight work fine, and I confirmed that this is due to the lid by swapping out the screen (3 times), and after a month the problem would return.

 

[Radium_Angel]

44 minutes ago, vinny2017 said:

Sometimes the audio just wouldn't switch between the built-in speakers and wired-headphone

I have seen this as well with Dell systems. I have to manually switch over which audio device to output to, unlike my last system where this was automatic. Have not found an automatic solution yet.

45 minutes ago, vinny2017 said:

This is a hardware problem, so there is no fix unless you are willing to take the laptop apart.

With all manufacturers, quality is highly dependent on how much you pay for the system.

 

[genexis_x]

53 minutes ago, vinny2017 said:

The ports do not sit properly on the frame

 

Screen support

Why don't just RMA it?

52 minutes ago, vinny2017 said:

Broken audio driver

use generic ones (I'm using)