Plex Libraries

[xXCapAwesomeXx]

So I am trying to set up a Plex server photos library on Ubuntu. I have two virtual drives (4 physical). One is raid 0, for movies and music and none crucial data, and the other is raid 1, for pictures and redundancy. I am trying to make the plex photos library on the Raid 1 drive but whenever I make a library and point it to a folder on the raid1 drive Plex doesn't recognize it. I have gotten a photos library to work on the raid 0 drive but would like it on the Raid 1 drive. Any advice is appreciated.

 

Thanks

[Electronics Wizardy]

7 minutes ago, xXCapAwesomeXx said:

One is raid 0, for movies and music and none crucial data, and the other is raid 1,

What are using for raid? Id just make one big raid 5 volume. ANd make sure to keep backups, raid isn't a backup

 

What are permissions? Does plex see the folders? What filesystem?

[xXCapAwesomeXx]

Its all set up on an old Dell server, Raid is run through the motherboard.

I'm using the server as a backup with redundancy

I would assume it has admin privileges, plex can see the Raid1 drive but doesn't show any files in it

Sorry if I don't fully answer all of your questions I'm semi-new to Linux

@Electronics Wizardy

[Electronics Wizardy]

Just now, xXCapAwesomeXx said:

Raid is run through the motherboard.

Motherboard raid is bad, please switch do software raid, much better.

 

Just now, xXCapAwesomeXx said:

I would assume it has admin privileges, plex can see the Raid1 drive but doesn't show any files in it

This still fells like permissions issue, What are the permissions on the files?

[xXCapAwesomeXx]

The whole system is set up on a Dell Poweredge T610, so it has a dedicated raid controller. 

 

How would I go about checking the permissions, it has whatever the default permissions are because that’s not something I have changed

[Electronics Wizardy]

3 hours ago, xXCapAwesomeXx said:

The whole system is set up on a Dell Poweredge T610, so it has a dedicated raid controller. 

 

How would I go about checking the permissions, it has whatever the default permissions are because that’s not something I have changed

ls -l will show permissions.

[xXCapAwesomeXx]

That is what came up

[Electronics Wizardy]

2 hours ago, xXCapAwesomeXx said:

That is what came up

try ls -l

 

That will show permissions.

[xXCapAwesomeXx]

@Electronics Wizardy

[Electronics Wizardy]

12 hours ago, xXCapAwesomeXx said:

@Electronics Wizardy

try a chmod -R 777 on the folder in test that will let everyone view the filews. I don't know the exact user and group plex is running in.

[Jarsky]

34 minutes ago, Electronics Wizardy said:

try a chmod -R 777 on the folder in test that will let everyone view the filews. I don't know the exact user and group plex is running in.

 

You can run a ps aux | grep plex which will show the process and the user it's running as. 

alternatively you can just run top to view the list and manually look through it for plex. 

[xXCapAwesomeXx]

@Electronics Wizardy chmod command didn't work

@Jarsky This is what came up

[Jarsky]

Yup so the user that plex is running as is "plex"

So then you need to go into the directory you want to access, and check who owns the directory your pictures are in, probably your user "alex" which is why it cant see it. 

 

The easiest and best way to give access to plex is to just give it read access, so you should chmod 755 the folder. 

So if your pictures are in /mnt/sdb/pictures then you want to run sudo chmod 755 -R /mnt/sdb/pictures

Your root folders I believe already have this permission, but the sub folders probably don't. 

 

P.S never use 777 as a fix, that should be for testing only. 

 

 

[xXCapAwesomeXx]

@JarskyThanks, I will try that when I get a chance and let you know

[xXCapAwesomeXx]

@Jarsky Ran the command and still isn't working

[Jarsky]

1 hour ago, xXCapAwesomeXx said:

@Jarsky Ran the command and still isn't working

can you run an 'ls -l' inside of the folder that has the photos? 

 

can you check the logs as well for any related errors?

In Plex go to  Settings > Manage > Troubleshooting > Download Logs

They may also be in /var/log

[xXCapAwesomeXx]

I tried running ls -l /media/alex/Raid1/Photos but nothing happened

 

I also tried running sudo chmod 644 /media/alex and sudo chgrp -R alex /media/alex/Raid1/Photos and chgrp -R alex /media

 

The plex permissions support page suggested to run those and still nothing works

 

 

I also found a plex tuner service logs as well

@Jarsky

[Alef]

Try creating a symbolic link in a folder you know you have read write permissions with Plex, and point it to the mount point of the raid 1 drive 

[xXCapAwesomeXx]

@AlefWhats the best way to go about doing that, I am pretty new to Linux

[Alef]

ln -s (source folder path) (destination path)

 

ex "ln -s /mnt/cifs/Alef_Files /home/alexandre/Alef_Files"

[xXCapAwesomeXx]

@AlefThanks, one of the commands I ran earlier messed up the drive and I am now unable to access it. I am unsure which command did this and I don't know how to fix it. Is there any way to reset permissions to default?

[xXCapAwesomeXx]

I believe that it has something to do with the chgrp -R command I ran. Is there any way to reverse that?

[Alef]

I don't think there is a way to default them per say. But you can change them. I am not familiar with the chgrp command I have always used chown but I think it just changes the group set on the files from what I have read.

 

what user are you using to access the files, what group(s) is the user a member off, what is the owner & group set as on the files your trying to access (might need to be root to check).

 

Also if your unsure on how to do anything above, a quick google should provide the results your looking for

[xXCapAwesomeXx]

@AlefThe name of my user is alex and I am not sure what group the user belongs to. I am trying to figure that out now. This is the error that I keep getting when trying to open the drive.

[xXCapAwesomeXx]

@AlefIt looks like the user alex is a part of every group except root

There is permissions for the drive I am trying to access