Posted January 24, 2019 So my friend was doing some work on his PC, and thought it was off. He took the RAM out, and replaced it with new sticks. He went to turn on the PC when he realized it was sleeping the whole time. Now his system won't boot with any sticks of RAM. Did he fry something? Systems: Main Gaming: Windows XP: Ryzen 5 2600 Intel Pentium 3 Asus RX 580 OC 1GB DDR2 Patriot Viper DDR4 8GB Asus Motherboard Asus ROG B450-I Dell 300W Corsair CX 450 ATI Rage 128 Fury Pro FreeNAS Server: Windows 98/95 duel boot: I5 3400k Pentium Pro Patriot DDR3 8GB HP Vectra motherboard Gigabyte Ultra Durable 500MB RAM Rosewill Glacier 600W Soundblaster 16 Matrox Mystique Random PC: AMD Phenom x4 850 Key: Kukete A78 Motherboard Kingston 4GB DDR3 Memory Dell 500W Power Supply Graphics Card Other Gaming: Sound Card Ryzen 5 2600 Processor Asus ROG Strix B350-F Gaming MSI 1050 OC Hyper-X 16GB DDR4 EVGA 750 B2 Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted January 24, 2019 3 minutes ago, BLLDoesTech said: So my friend was doing some work on his PC, and thought it was off. He took the RAM out, and replaced it with new sticks. He went to turn on the PC when he realized it was sleeping the whole time. Now his system won't boot with any sticks of RAM. Did he fry something? He might have fried the sockets the sticks go into. Were all the ram slots populated? If not he can always try using the other slots. Edit: He also could have fried the motherboard and/or Ram sticks that were in there. Edit 2: I've only ever seen once in a server where RAM was hot swappable (Keep in mind Windows doesn't support the feature so likely even if it did it still wouldn't be wise.) There is electricity that runs across the pins and connector of the memory module so it would have likely fried it. Main Rig CPU: AMD Ryzen 7 5700x GPU: Asus TUF Gaming RX5700XT MB: ASUS AM4 TUF Gaming X570-Plus RAM: 64GB Corsair Dominator Platinum 3200 CPU Cooler: Cooler Master Master Liquid LC240E SSD: Crucial 250gb M.2 + Crucial 500gb SSD HDD: PSU: Thermaltake Toughpower Gran RGB 850W 80+ Gold Case: Corsair Carbide 275R KB: Glorious GMMK 85% MOUSE: Razer Naga Trinity HEADSET: Go XLR with Shure SM7B mic and beyerdynamic DT 990 unRAID Plex Server CPU: Intel i7 6700 GPU: Nvidia Quadro P2000 MB: Asus B150M-C RAM: Crucial Ballistix 32gb DDR4 3000MT/s CPU Cooler: Stock Intel SSD: Western Digital 500GB Red HDD: 4TB Seagate Baracude 3x 4TB Seagate Ironwolf PSU: EVGA BT 80+ Bronze 450W Case: Cooler Master HAF XB EVO KB: Cheap Logitech KB + Mouse combo Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted January 24, 2019 he'll have to at least reset the bios on the board Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted January 24, 2019 Just now, emosun said: he'll have to at least reset the bios on the board He will be VERY lucky if that's all he has to do. The most likely scenario is that it's toast. Main Rig CPU: AMD Ryzen 7 5700x GPU: Asus TUF Gaming RX5700XT MB: ASUS AM4 TUF Gaming X570-Plus RAM: 64GB Corsair Dominator Platinum 3200 CPU Cooler: Cooler Master Master Liquid LC240E SSD: Crucial 250gb M.2 + Crucial 500gb SSD HDD: PSU: Thermaltake Toughpower Gran RGB 850W 80+ Gold Case: Corsair Carbide 275R KB: Glorious GMMK 85% MOUSE: Razer Naga Trinity HEADSET: Go XLR with Shure SM7B mic and beyerdynamic DT 990 unRAID Plex Server CPU: Intel i7 6700 GPU: Nvidia Quadro P2000 MB: Asus B150M-C RAM: Crucial Ballistix 32gb DDR4 3000MT/s CPU Cooler: Stock Intel SSD: Western Digital 500GB Red HDD: 4TB Seagate Baracude 3x 4TB Seagate Ironwolf PSU: EVGA BT 80+ Bronze 450W Case: Cooler Master HAF XB EVO KB: Cheap Logitech KB + Mouse combo Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted January 24, 2019 Just now, Psybadek said: He will be VERY lucky if that's all he has to do. The most likely scenario is that it's toast. an important part about diagnostics..... .... is not immediately jumping to the conclusion that its fried and offering zero solutions or answers as if you're paid on commision for selling new products like an apple store. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted January 24, 2019 Author I'll help him to reset the BIOS. If that doesn't work, then probably fried Systems: Main Gaming: Windows XP: Ryzen 5 2600 Intel Pentium 3 Asus RX 580 OC 1GB DDR2 Patriot Viper DDR4 8GB Asus Motherboard Asus ROG B450-I Dell 300W Corsair CX 450 ATI Rage 128 Fury Pro FreeNAS Server: Windows 98/95 duel boot: I5 3400k Pentium Pro Patriot DDR3 8GB HP Vectra motherboard Gigabyte Ultra Durable 500MB RAM Rosewill Glacier 600W Soundblaster 16 Matrox Mystique Random PC: AMD Phenom x4 850 Key: Kukete A78 Motherboard Kingston 4GB DDR3 Memory Dell 500W Power Supply Graphics Card Other Gaming: Sound Card Ryzen 5 2600 Processor Asus ROG Strix B350-F Gaming MSI 1050 OC Hyper-X 16GB DDR4 EVGA 750 B2 Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted January 24, 2019 1 minute ago, emosun said: an important part about diagnostics..... .... is not immediately jumping to the conclusion that its fried and offering zero solutions or answers as if you're paid on commision for selling new products like an apple store. Well obviously that's the case but in this case in knowing how it works it's safe to presume the outcome. Not many cases where you pull ram out of a motherboard while it's receiving power (even residual power can do it) results in the Ram or motherboard not being fried. It's not impossible but not many options, he's also stated the new memory still doesnt have the pc boot up. They've also done the diagnosing when trying the new and old ram again with no difference Main Rig CPU: AMD Ryzen 7 5700x GPU: Asus TUF Gaming RX5700XT MB: ASUS AM4 TUF Gaming X570-Plus RAM: 64GB Corsair Dominator Platinum 3200 CPU Cooler: Cooler Master Master Liquid LC240E SSD: Crucial 250gb M.2 + Crucial 500gb SSD HDD: PSU: Thermaltake Toughpower Gran RGB 850W 80+ Gold Case: Corsair Carbide 275R KB: Glorious GMMK 85% MOUSE: Razer Naga Trinity HEADSET: Go XLR with Shure SM7B mic and beyerdynamic DT 990 unRAID Plex Server CPU: Intel i7 6700 GPU: Nvidia Quadro P2000 MB: Asus B150M-C RAM: Crucial Ballistix 32gb DDR4 3000MT/s CPU Cooler: Stock Intel SSD: Western Digital 500GB Red HDD: 4TB Seagate Baracude 3x 4TB Seagate Ironwolf PSU: EVGA BT 80+ Bronze 450W Case: Cooler Master HAF XB EVO KB: Cheap Logitech KB + Mouse combo Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted January 24, 2019 Author Just now, Psybadek said: Well obviously that's the case but in this case in knowing how it works it's safe to presume the outcome. Not many cases where you pull ram out of a motherboard while it's receiving power (even residual power can do it) results in the Ram or motherboard not being fried. It's not impossible but not many options, he's also stated the new memory still doesnt have the pc boot up. They've also done the diagnosing when trying the new and old ram again with no difference The pc was in sleep mode, so are the pins receiving power? Systems: Main Gaming: Windows XP: Ryzen 5 2600 Intel Pentium 3 Asus RX 580 OC 1GB DDR2 Patriot Viper DDR4 8GB Asus Motherboard Asus ROG B450-I Dell 300W Corsair CX 450 ATI Rage 128 Fury Pro FreeNAS Server: Windows 98/95 duel boot: I5 3400k Pentium Pro Patriot DDR3 8GB HP Vectra motherboard Gigabyte Ultra Durable 500MB RAM Rosewill Glacier 600W Soundblaster 16 Matrox Mystique Random PC: AMD Phenom x4 850 Key: Kukete A78 Motherboard Kingston 4GB DDR3 Memory Dell 500W Power Supply Graphics Card Other Gaming: Sound Card Ryzen 5 2600 Processor Asus ROG Strix B350-F Gaming MSI 1050 OC Hyper-X 16GB DDR4 EVGA 750 B2 Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted January 24, 2019 Just now, BLLDoesTech said: The pc was in sleep mode, so are the pins receiving power? Yes they will still be receiving power Main Rig CPU: AMD Ryzen 7 5700x GPU: Asus TUF Gaming RX5700XT MB: ASUS AM4 TUF Gaming X570-Plus RAM: 64GB Corsair Dominator Platinum 3200 CPU Cooler: Cooler Master Master Liquid LC240E SSD: Crucial 250gb M.2 + Crucial 500gb SSD HDD: PSU: Thermaltake Toughpower Gran RGB 850W 80+ Gold Case: Corsair Carbide 275R KB: Glorious GMMK 85% MOUSE: Razer Naga Trinity HEADSET: Go XLR with Shure SM7B mic and beyerdynamic DT 990 unRAID Plex Server CPU: Intel i7 6700 GPU: Nvidia Quadro P2000 MB: Asus B150M-C RAM: Crucial Ballistix 32gb DDR4 3000MT/s CPU Cooler: Stock Intel SSD: Western Digital 500GB Red HDD: 4TB Seagate Baracude 3x 4TB Seagate Ironwolf PSU: EVGA BT 80+ Bronze 450W Case: Cooler Master HAF XB EVO KB: Cheap Logitech KB + Mouse combo Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted January 24, 2019 12 minutes ago, BLLDoesTech said: Did he fry something? take ram out to see for burn marks. rams do smoke Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted January 24, 2019 1 minute ago, Psybadek said: Well obviously that's the case but in this case in knowing how it works it's safe to presume the outcome. Not many cases where you pull ram out of a motherboard while it's receiving power (even residual power can do it) results in the Ram or motherboard not being fried. It's not impossible but not many options, he's also stated the new memory still doesnt have the pc boot up. They've also done the diagnosing when trying the new and old ram again with no difference an yet you have no idea if the firmware was ever reset in your mind , a machines firmware will handle part swaps without a reset even during sleep mode. seeing as you still offered no options maybe comment when you have something to offer the op other than "it's broke" Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted January 24, 2019 1 minute ago, emosun said: an yet you have no idea if the firmware was ever reset in your mind , a machines firmware will handle part swaps without a reset even during sleep mode. seeing as you still offered no options maybe comment when you have something to offer the op other than "it's broke" I don't need to know if the firmware was reset. A BIOS flash won't fix the issue. When you're dealing with electricity even with a PC in sleep/hibernation mode pulling out modules have a high chance of damaging the module or the logic board it's plugged into. Also I did offer other suggestions. I did suggest he can try other DIMM slots seeing as he could have only damaged the DIMM slots that sticks were plugged into. Something you can do without requiring to do without replacing the whole board if you don't need all slots populated. Main Rig CPU: AMD Ryzen 7 5700x GPU: Asus TUF Gaming RX5700XT MB: ASUS AM4 TUF Gaming X570-Plus RAM: 64GB Corsair Dominator Platinum 3200 CPU Cooler: Cooler Master Master Liquid LC240E SSD: Crucial 250gb M.2 + Crucial 500gb SSD HDD: PSU: Thermaltake Toughpower Gran RGB 850W 80+ Gold Case: Corsair Carbide 275R KB: Glorious GMMK 85% MOUSE: Razer Naga Trinity HEADSET: Go XLR with Shure SM7B mic and beyerdynamic DT 990 unRAID Plex Server CPU: Intel i7 6700 GPU: Nvidia Quadro P2000 MB: Asus B150M-C RAM: Crucial Ballistix 32gb DDR4 3000MT/s CPU Cooler: Stock Intel SSD: Western Digital 500GB Red HDD: 4TB Seagate Baracude 3x 4TB Seagate Ironwolf PSU: EVGA BT 80+ Bronze 450W Case: Cooler Master HAF XB EVO KB: Cheap Logitech KB + Mouse combo Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted January 24, 2019 2 minutes ago, Psybadek said: I don't need to know if the firmware was reset. A BIOS flash won't fix the issue. When you're dealing with electricity even with a PC in sleep/hibernation mode pulling out modules have a high chance of damaging the module or the logic board it's plugged into. Also I did offer other suggestions. I did suggest he can try other DIMM slots seeing as he could have only damaged the DIMM slots that sticks were plugged into. Something you can do without requiring to do without replacing the whole board if you don't need all slots populated. k don't need you to mansplain electricity to me like i'm somehow new to computers, not your wife Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted January 24, 2019 Just now, emosun said: k don't need you to mansplain electricity to me like i'm somehow new to computers, not your wife Don't tell me what's in my mind then. I'm not new to computers either and have been servicing them for the majority of my career. Main Rig CPU: AMD Ryzen 7 5700x GPU: Asus TUF Gaming RX5700XT MB: ASUS AM4 TUF Gaming X570-Plus RAM: 64GB Corsair Dominator Platinum 3200 CPU Cooler: Cooler Master Master Liquid LC240E SSD: Crucial 250gb M.2 + Crucial 500gb SSD HDD: PSU: Thermaltake Toughpower Gran RGB 850W 80+ Gold Case: Corsair Carbide 275R KB: Glorious GMMK 85% MOUSE: Razer Naga Trinity HEADSET: Go XLR with Shure SM7B mic and beyerdynamic DT 990 unRAID Plex Server CPU: Intel i7 6700 GPU: Nvidia Quadro P2000 MB: Asus B150M-C RAM: Crucial Ballistix 32gb DDR4 3000MT/s CPU Cooler: Stock Intel SSD: Western Digital 500GB Red HDD: 4TB Seagate Baracude 3x 4TB Seagate Ironwolf PSU: EVGA BT 80+ Bronze 450W Case: Cooler Master HAF XB EVO KB: Cheap Logitech KB + Mouse combo Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted January 24, 2019 1 minute ago, Psybadek said: I'm not new to computers either and have been servicing them for the majority of my career. that would explain the "to lazy to figure it out" mentality Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted January 24, 2019 19 minutes ago, BLLDoesTech said: The pc was in sleep mode, so are the pins receiving power? Reset the CMOS on the motherboard and try with only 1 stick 1st...let us know how it goes | CPU: Core i7-8700K @ 4.89ghz - 1.21v | Motherboard: Asus ROG STRIX Z370-E GAMING | CPU Cooler: Corsair H100i V2 | | GPU: MSI RTX 3080Ti Ventus 3X OC | RAM: 32GB T-Force Delta RGB 3066mhz | | Displays: Acer Predator XB270HU 1440p Gsync 144hz IPS Gaming monitor | Oculus Quest 2 VR Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted January 24, 2019 It's kind of a gamble with pulling out RAM sticks while the computer is on. I killed a motherboard (DDR3) by doing that, but on an older DDR2 system I could do it all day, and it just made a pretty light show on the monitor. It is quite possible something was damaged, and I would clear the CMOS and try again. If that doesn't work, try putting the modules in another system to see if they work. Worst case scenario either the RAM or motherboard is damaged. Maybe ask him to try @Psybadek or @i_build_nanosuits's ideas, might as well do everything possible to see if something is in fact dead. CPU: I9-7900X RAM: 64GB (16X4) DDR4-2933 GPU: RTX 3080 MOBO: ASUS X299 Deluxe PSU: Corsair RM850 SSD: ADATA XPG SX8200 PRO 1TB HDD: Seagate Barracuda 2TB Case: Corsair iCUE 465X Cooler: Corsair 280 AIO Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted January 24, 2019 13 minutes ago, Opencircuit74 said: It's kind of a gamble with pulling out RAM sticks while the computer is on. I killed a motherboard (DDR3) by doing that, but on an older DDR2 system I could do it all day, and it just made a pretty light show on the monitor. It is quite possible something was damaged, and I would clear the CMOS and try again. If that doesn't work, try putting the modules in another system to see if they work. Worst case scenario either the RAM or motherboard is damaged. Maybe ask him to try @Psybadek or @i_build_nanosuits's ideas, might as well do everything possible to see if something is in fact dead. You can also test the ram in another rig and do a memtest to make sure the sticks are good as well Main Rig CPU: AMD Ryzen 7 5700x GPU: Asus TUF Gaming RX5700XT MB: ASUS AM4 TUF Gaming X570-Plus RAM: 64GB Corsair Dominator Platinum 3200 CPU Cooler: Cooler Master Master Liquid LC240E SSD: Crucial 250gb M.2 + Crucial 500gb SSD HDD: PSU: Thermaltake Toughpower Gran RGB 850W 80+ Gold Case: Corsair Carbide 275R KB: Glorious GMMK 85% MOUSE: Razer Naga Trinity HEADSET: Go XLR with Shure SM7B mic and beyerdynamic DT 990 unRAID Plex Server CPU: Intel i7 6700 GPU: Nvidia Quadro P2000 MB: Asus B150M-C RAM: Crucial Ballistix 32gb DDR4 3000MT/s CPU Cooler: Stock Intel SSD: Western Digital 500GB Red HDD: 4TB Seagate Baracude 3x 4TB Seagate Ironwolf PSU: EVGA BT 80+ Bronze 450W Case: Cooler Master HAF XB EVO KB: Cheap Logitech KB + Mouse combo Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted January 24, 2019 Author @Psybadek I would like to let you know you were wrong. Nothing was fried. Bios flash worked like @emosun suggested Systems: Main Gaming: Windows XP: Ryzen 5 2600 Intel Pentium 3 Asus RX 580 OC 1GB DDR2 Patriot Viper DDR4 8GB Asus Motherboard Asus ROG B450-I Dell 300W Corsair CX 450 ATI Rage 128 Fury Pro FreeNAS Server: Windows 98/95 duel boot: I5 3400k Pentium Pro Patriot DDR3 8GB HP Vectra motherboard Gigabyte Ultra Durable 500MB RAM Rosewill Glacier 600W Soundblaster 16 Matrox Mystique Random PC: AMD Phenom x4 850 Key: Kukete A78 Motherboard Kingston 4GB DDR3 Memory Dell 500W Power Supply Graphics Card Other Gaming: Sound Card Ryzen 5 2600 Processor Asus ROG Strix B350-F Gaming MSI 1050 OC Hyper-X 16GB DDR4 EVGA 750 B2 Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted January 24, 2019 Author 10 hours ago, emosun said: he'll have to at least reset the bios on the board Thanks, this worked, only one old stick of RAM was fried Systems: Main Gaming: Windows XP: Ryzen 5 2600 Intel Pentium 3 Asus RX 580 OC 1GB DDR2 Patriot Viper DDR4 8GB Asus Motherboard Asus ROG B450-I Dell 300W Corsair CX 450 ATI Rage 128 Fury Pro FreeNAS Server: Windows 98/95 duel boot: I5 3400k Pentium Pro Patriot DDR3 8GB HP Vectra motherboard Gigabyte Ultra Durable 500MB RAM Rosewill Glacier 600W Soundblaster 16 Matrox Mystique Random PC: AMD Phenom x4 850 Key: Kukete A78 Motherboard Kingston 4GB DDR3 Memory Dell 500W Power Supply Graphics Card Other Gaming: Sound Card Ryzen 5 2600 Processor Asus ROG Strix B350-F Gaming MSI 1050 OC Hyper-X 16GB DDR4 EVGA 750 B2 Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted January 25, 2019 11 hours ago, BLLDoesTech said: Bios flash worked like @emosun suggested Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
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