PC shuts off no warning gaming

[Yasin40]

Hi people.

My PC has been shutting off after gaming for a while with no warning.

Everytime this happens I have to turn the PSU off and then on again, otherwise the PC won't turn back on.

Specs: R5 1600, Corsair TX650M, HD 7970 Ghz, ASUS Prime B350 Plus

I checked my Windows log and it says (for all the times it has shut off ever)

Source: Kernel Power

Id: 41

Level: Critical

Task category: 63

Please someone help me.

I have had this problem with this PC ever since I built it just over a year ago. I tried everything I could. I replaced my VS650 with a TX650M and I replaced my old GTX 580 (because it died) with a 7970 Ghz edition.

ANY advice or information you have is very much appreciated. Sorry for the long post and thanks in advance.

- Provider       [ Name] Microsoft-Windows-Kernel-Power       [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 6

Level 1

Task 63

Opcode 0

Keywords 0x8000400000000002

- TimeCreated       [ SystemTime] 2018-11-19T14:19:55.298026300Z

EventRecordID 136080

Correlation

- Execution       [ ProcessID] 4       [ ThreadID] 8

Channel System

Computer PC-Yasin

- Security       [ UserID] S-1-5-18

-

EventData

BugcheckCode

0

BugcheckParameter1

0x0

BugcheckParameter2

0x0

BugcheckParameter3

0x0

BugcheckParameter4

0x0

SleepInProgress

0

PowerButtonTimestamp

0

BootAppStatus

0

Checkpoint

0

ConnectedStandbyInProgress

false

SystemSleepTransitionsToOn

1

CsEntryScenarioInstanceId

0

BugcheckInfoFromEFI

false

CheckpointStatus

0

 

[JasonBecker]

Have you recorded thermals while gaming? My PC used to shut off when I had it overclocked too far. At that time it was a 8320e.

[Gazereths]

It's a matter of narrowing down the problem unfortunately.  My first suspect would be the power supply but you replaced that and it's still happening. If that isn't the problem then most likely the motherboard has somekind of problem.

 

Worth a try to try different ram but it's a long shot. Also worth stripping down the PC and rebuilding it, sometimes reseating the cpu can help.

 

TBH though It sounds like a mobo problem. Luckily b350 boards are cheap atm.

 

As said above it could be an overheating problem, make sure the cooler is OK and Thermal paste is adequate. There might be an option in the bios to diable overheat protection, but be careful that the temps are OK before trying that.

[Yasin40]

4 hours ago, JasonBecker said:

Have you recorded thermals while gaming? My PC used to shut off when I had it overclocked too far. At that time it was a 8320e.

My temperatures are all in order so don't think that's the problem. Thanks anyway. 

[JasonBecker]

On 1/12/2019 at 7:41 PM, Yasin40 said:

My temperatures are all in order so don't think that's the problem. Thanks anyway. 

Kind of a long shot, but is your PSU mounted in a way that it will get adequate airflow from its fan? If not it may be overheating and shutting off the pc.

[Hamad]

I had the same problem

The fix is changing the PSU

It didn't have enough watt to run the graphics card