Computer beeps 5 times and won't boot

[Nosril]

Hello,

I helped my friend building his first pc. We thought everything worked fine until we started booting it up for the first time. Then it beeps 5 times and won't display anything. not even the Bios screen or anything like that.

 

Things we tried to fix it:

1. unplug everything except CPU, CPU-Fan, Motherboard, Powersupply

2. Only one RAM stick and changed between the two he has

3. Put it out of the case on cardboard and tried it then

4. We returned the Motherboard because I thought it could be broken. The new Motherboard didn't work

5. Altough it was very unlikely we also returned the CPU because it was still not working

 

So I tried everything I could think of. The manual says "5 times beep = CPU Error" but that can't be it. also the beeps are "long" beeps if that helps!

 

Here are the specs:

Motherboard :  Gigabyte GA-B150M-DS3H

CPU : Intel Core I5-6400 2.7Ghz

Powersupply: be quiet! Pure Power 400W

CPU-Cooler: be quiet! Pure Rock

GPU:  PowerColor Radeon RX 480 Red Dragon, 8GB GDDR5

RAM:  Crucial Ballistix Sport DIMM Kit 8GB DDR4-2400

 

 

Thank you for any help you can give me!

 

Greetings 

Nathan

 

EDIT: I am also very sure, that I plugged everything right in. We checked everything very carefully

[RileyTheFox]

1 minute ago, Nathanael Gold said:

Hello,

I helped my friend building his first pc. We thought everything worked fine until we started booting it up for the first time. Then it beeps 5 times and won't display anything. not even the Bios screen or anything like that.

 

Things we tried to fix it:

1. unplug everything except CPU, CPU-Fan, Motherboard, Powersupply

2. Only one RAM stick and changed between the two he has

3. Put it out of the case on cardboard and tried it then

4. We returned the Motherboard because I thought it could be broken. The new Motherboard didn't work

5. Altough it was very unlikely we also returned the CPU because it was still not working

 

So I tried everything I could think of. The manual says "5 times beep = CPU Error" but that can't be it. also the beeps are "long" beeps if that helps!

 

Here are the specs:

Motherboard :  Gigabyte GA-B250M-DS3H

CPU : Intel Core I5-6500 3.2Ghz

Powersupply: be quiet! Pure Power 400W

CPU-Cooler: be quiet! Pure Rock

GPU:  PowerColor Radeon RX 480 Red Dragon, 8GB GDDR5

RAM:  Crucial Ballistix Sport DIMM Kit 8GB DDR4-2400

 

 

Thank you for any help you can give me!

 

Greetings 

Nathan

Do all the fans turn on, we need to start somewhere with this

[Nosril]

1 minute ago, EvilCat70 said:

Do all the fans turn on, we need to start somewhere with this

Yes all fans turn, including from the case, the CPU-Fan and when we had the GPU plugged in also the GPU-Fans

[fuzz0r]

You have AMI BIOS here are the stop codes: seems like CPU error.

https://www.lifewire.com/amibios-beep-codes-2624543

 

[RileyTheFox]

2 minutes ago, Nathanael Gold said:

Yes all fans turn, including from the case, the CPU-Fan and when we had the GPU plugged in also the GPU-Fans

Ok, is your motherboard compatible with the chip you have? I know it's DDR4 and all but some motherboards don't recognise chips that are quite newer than them. Example is the Kaby Lake and the Z170 motherboards (I think it's Z170)

[Nosril]

1 minute ago, fuzz0r said:

You have AMI BIOS here are the stop codes: seems like CPU error.

https://www.lifewire.com/amibios-beep-codes-2624543

 

We returned the CPU so getting a broken CPU 2 times is very unlikely.

 

1 minute ago, EvilCat70 said:

Ok, is your motherboard compatible with the chip you have? I know it's DDR4 and all but some motherboards don't recognise chips that are quite newer than them. Example is the Kaby Lake and the Z170 motherboards (I think it's Z170)

The CPU has the socked 1151 and the motherboard also 1151

[fuzz0r]

Checked the motherboard for bent/broken pins?

[Spork829]

2 minutes ago, Nathanael Gold said:

The CPU has the socked 1151 and the motherboard also 1151

There could still be potential problems, what CPU is it?

 

Nevermind I'm dumb it's in your post. That shouldn't cause the issue.

[RileyTheFox]

1 minute ago, Spork829 said:

There could still be potential problems, what CPU is it?

The CPU is an i5 6500. 

[manikyath]

8 minutes ago, Nathanael Gold said:

The manual says "5 times beep = CPU Error" but that can't be it

why can it not be?

 

although i've never got a single beep from a board with missing cpu power, my bet would be on an issue in that regard, do you have a different power supply on hand to test with?

(also, remove the GPU for now, to decrease variables in the equasion.)

[Nosril]

1 minute ago, fuzz0r said:

Checked the motherboard for bent/broken pins?

Yes they is everything good. We also returned that one

 

1 minute ago, Spork829 said:

There could still be potential problems, what CPU is it?

Intel Core I5-6500 3.2Ghz  and the  Gigabyte GA-B250M-DS3H

[Nosril]

1 minute ago, manikyath said:

why can it not be?

 

although i've never got a single beep from a board with missing cpu power, my bet would be on an issue in that regard, do you have a different power supply on hand to test with?

(also, remove the GPU for now, to decrease variables in the equasion.)

We don't have one to hand sadly. And yes thank you but we already removed the GPU

 

Also it can't be it because we returned the CPU and got a brand new one and it still does the same beeping

[NerdyCoder]

Can you send a picture of the cpu pins and the motherboard?

[manikyath]

1 minute ago, Nathanael Gold said:

We don't have one to hand sadly.

happen to have something of any variety to test if the cpu power plug on your psu is actually giving out power?

[Nosril]

1 minute ago, manikyath said:

happen to have something of any variety to test if the cpu power plug on your psu is actually giving out power?

Well the only thing i can say is, that all fan's are spinnging including the CPU-Fan so I assume it give out power. Or what do you mean?

[RileyTheFox]

2 minutes ago, Nathanael Gold said:

We don't have one to hand sadly. And yes thank you but we already removed the GPU

 

Also it can't be it because we returned the CPU and got a brand new one and it still does the same beeping

Do you have a spare chip for the motherboard? Are you 100% sure that the chip is compatible with your motherboard 

[Nosril]

2 minutes ago, NerdyCoder said:

Can you send a picture of the cpu pins and the motherboard?

I can ask my friend when he wakes up to sent me some pictures then I can upload them here

[Nosril]

1 minute ago, EvilCat70 said:

Do you have a spare chip for the motherboard?

I wish I could use mine but my one is way too old so no.

 

3 minutes ago, EvilCat70 said:

Are you 100% sure that the chip is compatible with your motherboard 

Yes i am sure. Here you can take a look

 

[manikyath]

2 minutes ago, Nathanael Gold said:

Well the only thing i can say is, that all fan's are spinnging including the CPU-Fan so I assume it give out power. Or what do you mean?

as far as i know usually the fan headers are seperated from the cpu power header, it's supposed to be strictly the cpu, so if somehow the cpu power isnt there, that would explain why it's erroring on cpu, while everything else seems to be all systems go.

 

a quick test would be to unplug the cpu power from the board, and if it then doesnt give any beeps at all, or different beeps, that'd at least mean the cpu is getting power, if it doesnt make a difference, that's probably at least related.

[manikyath]

6 minutes ago, EvilCat70 said:

Do you have a spare chip for the motherboard? Are you 100% sure that the chip is compatible with your motherboard 

the spec page for the board isnt hard to find, it has 6th gen intel nicely listed up together with 7th gen.

[Nosril]

1 minute ago, manikyath said:

as far as i know usually the fan headers are seperated from the cpu power header, it's supposed to be strictly the cpu, so if somehow the cpu power isnt there, that would explain why it's erroring on cpu, while everything else seems to be all systems go.

 

a quick test would be to unplug the cpu power from the board, and if it then doesnt give any beeps at all, or different beeps, that'd at least mean the cpu is getting power, if it doesnt make a difference, that's probably at least related.

That makes sense. But will it do something at all if there is nothing plugged in except the RAM ?

 

I will try to get a powersupply to test it for him

[NerdyCoder]

4 minutes ago, Nathanael Gold said:

 

You searched for the Gigabyte GA-B150M-D3H instead of the Gigabyte GA-B250M-DS3H.

Gigabyte GA-B250M-DS3H is compatible with the 6th gen processors.

[manikyath]

2 minutes ago, Nathanael Gold said:

That makes sense. But will it do something at all if there is nothing plugged in except the RAM ?

every board is a bit different offcourse, but generally if unplugging something makes a change, you know that it's working.

[manikyath]

30 minutes ago, Nathanael Gold said:

The manual says "5 times beep = CPU Error"

so.. i fished the manual off of gigabyte's website to maybe check if you were under any chance interpreting the beeps wrong (on some boards there are different codes that sound alike) but i cant for the life of me find anything about post error codes in there...

[Nosril]

8 minutes ago, NerdyCoder said:

You searched for the Gigabyte GA-B150M-D3H instead of the Gigabyte GA-B250M-DS3H.

Gigabyte GA-B250M-DS3H is compatible with the 6th gen processors.

Sorry my mistake. He has the GA-B150M-D3H.

 

Also he has the i5-6400 but that makes no difference with socket etc.