Newly bought laptop disk usage maxing up

[adelhied]

Hi! Has anyone of you experienced this kind of problem? My sister bought this new laptop from the mall, Acer brand, and upon booting it up I opened task manager and the disk usage is freaking to the roof, maxing out at 100%. I thought that this is just at first but it still persist. I uninstalled some bloatware and it is still maxing out. I reset the laptop and still doesn't work. I first experienced this kind of problem with the newly bought laptop at our office but different brand, Asus laptop. My first thought is that the hard disk is failing. I haven't tried re installing a different Windows OS that is free from bloatware as it is still under warranty. We can get it back to the store but it will take a while for them to fix it and the laptop is needed for schooling of my sister as she is taking up graduate studies and waiting for it to be repaired is a bit of a hassle. Can anyone suggest to me what can I do for this one?

[hconverse02]

BBBBBBBloatware EDIT: you don't have to reinstall windows, you can just remove the bloatware or fresh install windows because that won't remove any parts warranties

[NinJake]

Run windows updates like 3 or 4 times, maybe 5.

Lastly, when it finally says "your computer is up to date", restart the computer. (Not shut down and then turn on) If you want, go to command prompt or powershell and enter:

shutdown /r /t 10

Once the machine boots back up, keep an eye on that disk usage, but give it up to an hour or so depending on how large the drive is, as it's probably running some scans.

[adelhied]

2 minutes ago, hconverse02 said:

BBBBBBBloatware EDIT: you don't have to reinstall windows, you can just remove the bloatware or fresh install windows because that won't remove any parts warranties

I'm thinking it too should I uninstall all like everything except the browsers that I installed?

2 minutes ago, NinJake said:

Run windows updates like 3 or 4 times, maybe 5.

Lastly, when it finally says "your computer is up to date", restart the computer. (Not shut down and then turn on) If you want, go to command prompt or powershell and enter:

shutdown /r /t 10

Once the machine boots back up, keep an eye on that disk usage, but give it up to an hour or so depending on how large the drive is, as it's probably running some scans.

I will also try this thank you.

[hconverse02]

Just now, adelhied said:

I'm thinking it too should I uninstall all like everything except the browsers that I installed?

Just use common sense and uninstall anything you dont need or didn't install yourself that you know you won't need.

[Fasauceome]

Is this an actual problem? Hard drives usually are pegged at 100% on notebooks, is there some kind of issue it's causing for you when you use it?

[adelhied]

Just now, hconverse02 said:

Just use common sense and uninstall anything you dont need or didn't install yourself that you know you won't need.

Okay I will try this with no restriction thanks. will reply back after I'm done. Maybe tomorrow as it's evening at my country.

[adelhied]

3 minutes ago, fasauceome said:

Is this an actual problem? Hard drives usually are pegged at 100% on notebooks, is there some kind of issue it's causing for you when you use it?

I'm not sure about "Hard drives usually are pegged at 100% on notebooks" part but this is a newly bought laptop with nothing installed on it only the crap the manufacturer installed. Our old laptop bought about 2 years ago didn't have this problem it's an asus one.

[Fasauceome]

Just now, adelhied said:

I'm not sure about "Hard drives usually are pegged at 100% on notebooks" part but this is a newly bought laptop with nothing installed on it only the crap the manufacturer installed. Our old laptop bought about 2 years ago didn't have this problem it's an asus one.

Again, is it actually an issue or does the 100% just make you unhappy to look at? Task manager might just be inaccurate

[Princess Luna]

This is completely normal for brand new laptops with HDDs, there's a lot of updating to be done when you first boot them making excessive writing/reading on these first moments of use.

 

Windows is updating, the bloatware it came with is updating, every thing is updating.

[adelhied]

1 minute ago, fasauceome said:

Again, is it actually an issue or does the 100% just make you unhappy to look at? Task manager might just be inaccurate

Ahh okay now I get it. Well it is an issue at it's slow on opening and reading files unacceptable for a newly bought laptop. And we experienced that when we opened a folder all its doing is a green loading bar at the url portion of the explorer and not permitting us to access the files inside. Fortunately the files inside is not corrupted. That is the first time experiencing that kind of a problem

[Fasauceome]

2 minutes ago, adelhied said:

Ahh okay now I get it. Well it is an issue at it's slow on opening and reading files unacceptable for a newly bought laptop. And we experienced that when we opened a folder all its doing is a green loading bar at the url portion of the explorer and not permitting us to access the files inside. Fortunately the files inside is not corrupted. That is the first time experiencing that kind of a problem

I just noticed, task manager lists the read speed of the drive at 4.1 Mb/s, which is absurdly slow. Was this an expensive laptop? If not, it may be using a really cheap drive.

[adelhied]

Just now, fasauceome said:

I just noticed, task manager lists the read speed of the drive at 4.1 Mb/s, which is absurdly slow. Was this an expensive laptop? If not, it may be using a really cheap drive.

In our country it's quite that money but may be to other its cheap. it's around $495 if I convert it. It has AMD ryzen 3 2200 and 4gb of ram 1tb of hdd

[NelizMastr]

5 minutes ago, adelhied said:

In our country it's quite that money but may be to other its cheap. it's around $495 if I convert it. It has AMD ryzen 3 2200 and 4gb of ram 1tb of hdd

Oof. Might want to get some more memory for it. You lose memory to the onboard graphics and once Windows runs out of memory, it'll hit that slow hdd even harder to swap programs in and out of memory. 

[adelhied]

1 minute ago, NelizMastr said:

Oof. Might want to get some more memory for it. You lose memory to the onboard graphics and once Windows runs out of memory, it'll hit that slow hdd even harder to swap programs in and out of memory. 

Now that this and some others mention it, I remember the paging thing windows does if it runs out of memory. Thanks for this maybe this is one of the problem

[hconverse02]

30 minutes ago, adelhied said:

Now that this and some others mention it, I remember the paging thing windows does if it runs out of memory. Thanks for this maybe this is one of the problem

That's a good idea, just make sure to update windows and remove bloatware

[adelhied]

Hi guys again. I would like to thank you all for your replies. I did it. I uninstalled all application that has acer in it and some suspicious software (e.g. games) that is on it. and I also updated the laptop at least twice until it say your updated. Thank you all the culprit is that it was low in memory and resorts to paging. Thank you for giving me that idea and the one that the memory is shared with the graphic. Any way I suggested to my sister that she needs to buy more RAM and preferably an SSD to for more performance. Thanks again

[yamileon]

1 hour ago, adelhied said:

snip

 

go with an ssd first then the ram, more ram is only usefull if she runs out of it