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Asus - Download/Support!!

rogales141
By rogales141
in Programs, Apps and Websites
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Posted

Hi Linus Supporters

 

I've recently bought new motherboard and graphic card from ASUS. I can't explain how frustrated was I trying to use Asus website! I just can't believe multi billion dollars company have such a poor support and website!!!

 

Have you experienced similar issues? That's  definitely my last purchase with Asus logo, but still need bloody drivers/software!!!!!!!!

 

Linus I'm sure you can influence some improvements. PLease do something :)

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I never use drivers from the product page, I just make Windows find and update them automatically :P

 

besides, what mobo are you using?

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: HP EX920 1TB PCIe x4 M.2 SSD + Crucial MX500 1TB 2.5" SATA SSD, 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally, 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172) left outside Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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Yup, the Asus website is trash.

CPU: AMD Ryzen 3700x / GPU: Asus Radeon RX 6750XT OC 12GB / RAM: Corsair Vengeance LPX 2x8GB DDR4-3200
MOBO: MSI B450m Gaming Plus / NVME: Corsair MP510 240GB / Case: TT Core v21 / PSU: Seasonic 750W / OS: Win 10 Pro

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Posted
23 minutes ago, rogales141 said:

Hi Linus Supporters

 

I've recently bought new motherboard and graphic card from ASUS. I can't explain how frustrated was I trying to use Asus website! I just can't believe multi billion dollars company have such a poor support and website!!!

 

Have you experienced similar issues? That's  definitely my last purchase with Asus logo, but still need bloody drivers/software!!!!!!!!

 

Linus I'm sure you can influence some improvements. PLease do something :)

big fan of asus in general as they make great products, but their website could be better, that's where I agree. but trash might be a little much (for me tho).

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To be fair . MSI, Gigabyte are not very good either and neither one of them can write a bios file to save there lives . They are embarrassing . Also power colors site and support in general is just a total joke .  

 

Not sure what it is with these tech companies but you would expect much better from them .   I actually find AMD H.P and Nvidia to be pretty decent but most others are garbage 

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Posted

what 'cha looking for? really hadn't had any issue on driver access/manual files.

especially when members as about mob questions that the manual suggests.

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Posted
2 hours ago, rogales141 said:

Hi Linus Supporters

 

I've recently bought new motherboard and graphic card from ASUS. I can't explain how frustrated was I trying to use Asus website! I just can't believe multi billion dollars company have such a poor support and website!!!

 

Have you experienced similar issues? That's  definitely my last purchase with Asus logo, but still need bloody drivers/software!!!!!!!!

 

Linus I'm sure you can influence some improvements. PLease do something :)

Asus website has been hacked at least once that i know of and was serving malware.

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2 hours ago, Jurrunio said:

I never use drivers from the product page, I just make Windows find and update them automatically :P

 

besides, what mobo are you using?

Wait really? I always do the exact opposite because windows always seem to find the "general" driver that's not specific to the board. I don't trust windows update to do it right. 

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https://www.asus.com/us/support/Download-Center/

 

You can also go to product page and click Support. Although I don't know why it's not working at the moment, it just shows empty page with HDMI logo lol. When things are normal, you have Driver and Firmware tabs where you can get all the stuff. I do wish they'd have a centralized page for their own apps because they don't keep them up to date on specific product pages, so you sometimes have to scout newer products with similar chipsets or cores to get newer apps that still support older ones.

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35 minutes ago, corrado33 said:

Wait really? I always do the exact opposite because windows always seem to find the "general" driver that's not specific to the board. I don't trust windows update to do it right. 

maybe because I only buy cheaper (but not cheapest) motherboards that do not have specific features that require specific drivers :P

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: HP EX920 1TB PCIe x4 M.2 SSD + Crucial MX500 1TB 2.5" SATA SSD, 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally, 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172) left outside Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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While the site isn't necessarily that bad (I've certainly put up with worse), its been down for at least the past 6 hours for me.

Main rig on profile

VAULT - File Server

Spoiler

Intel Core i5 11400 w/ Shadow Rock LP, 2x16GB SP GAMING 3200MHz CL16, ASUS PRIME Z590-A, 2x LSI 9211-8i, Fractal Define 7, 256GB Team MP33, 3x 6TB WD Red Pro (general storage), 3x 1TB Seagate Barracuda (dumping ground), 3x 8TB WD White-Label (Plex) (all 3 arrays in their respective Windows Parity storage spaces), Corsair RM750x, Windows 11 Education

Sleeper HP Pavilion A6137C

Spoiler

Intel Core i7 6700K @ 4.4GHz, 4x8GB G.SKILL Ares 1800MHz CL10, ASUS Z170M-E D3, 128GB Team MP33, 1TB Seagate Barracuda, 320GB Samsung Spinpoint (for video capture), MSI GTX 970 100ME, EVGA 650G1, Windows 10 Pro

Mac Mini (Late 2020)

Spoiler

Apple M1, 8GB RAM, 256GB, macOS Sonoma

Consoles: Softmodded 1.4 Xbox w/ 500GB HDD, Xbox 360 Elite 120GB Falcon, XB1X w/2TB MX500, Xbox Series X, PS1 1001, PS2 Slim 70000 w/ FreeMcBoot, PS4 Pro 7015B 1TB (retired), PS5 Digital, Nintendo Switch OLED, Nintendo Wii RVL-001 (black)

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It's slow-loading one, but downloads section isn't as bad as it could be (looking at you, AsRock). They could do it better by hiding older versions of each driver and utility.

 

What are you looking for? If it's drivers, download latest of each to be sure.

^^^^ That's my post ^^^^
<-- This is me --- That's your scrollbar -->
vvvv Who's there? vvvv

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