cryorig r1 ultimate

[aaronsbuild]

So i recently purchased the Cryorig R1 ultimate and while installing the screws on the cpu cooler lined up with the mounts installed on the motherboard, but the screwdriver they sent is not able to fit down into the screw (it’s a few CM off). does anybody know what i could’ve done wrong or if it is just the manufactures fault? i contacted newegg and they are going to send me a replacement but i would like to know if this is an issue anybody else has ran into with the cpu cooler. (i cant use a different screwdriver so please don’t suggest it.)

[AngryBeaver]

3 minutes ago, aaronsbuild said:

So i recently purchased the Cryorig R1 ultimate and while installing the screws on the cpu cooler lined up with the mounts installed on the motherboard, but the screwdriver they sent is not able to fit down into the screw (it’s a few CM off). does anybody know what i could’ve done wrong or if it is just the manufactures fault? i contacted newegg and they are going to send me a replacement but i would like to know if this is an issue anybody else has ran into with the cpu cooler. (i cant use a different screwdriver so please don’t suggest it.)

Why can't you use a different screw driver? If you could use the supplied one then you can probably manage to use any screwdriver you ever pick up

[aaronsbuild]

Just now, AngryBeaver said:

Why can't you use a different screw driver? If you could use the supplied one then you can probably manage to use any screwdriver you ever pick up

the clearance under the fan isn’t enough to fit a screwdriver, you have to go through the center of the cooler but the screws are under a non removeable part of the cooler, no screwdriver can reach the screws.

[aaronsbuild]

4 minutes ago, AngryBeaver said:

Why can't you use a different screw driver? If you could use the supplied one then you can probably manage to use any screwdriver you ever pick up

i can’t use the one they supplied, that’s the problem. the screwdriver can’t clear the cooler to screw the screws in, you know? 

[TVwazhere]

8 minutes ago, aaronsbuild said:

the screwdriver they sent is not able to fit down into the screw (it’s a few CM off). does anybody know what i could’ve done wrong or if it is just the manufactures fault? 

Does it look anything like this video?

 

[AngryBeaver]

1 minute ago, aaronsbuild said:

the clearance under the fan isn’t enough to fit a screwdriver, you have to go through the center of the cooler but the screws are under a non removeable part of the cooler, no screwdriver can reach the screws.

Remove the fans, they are just on little plastic clips. Just pull them right off and try that way.

[aaronsbuild]

1 minute ago, TVwazhere said:

Does it look anything like this video?

 

yeah it’s exactly like that 

[aaronsbuild]

1 minute ago, AngryBeaver said:

Remove the fans, they are just on little plastic clips. Just pull them right off and try that way.

i’ll try that once i get home from work, if it does not work it’s not a big deal because i have a refund pending with newegg. i can cancel if it works though. 

[TVwazhere]

1 minute ago, aaronsbuild said:

yeah it’s exactly like that 

The video shows the screwdriver is plenty long. Does yours look as long as the one shown in the video?

[aaronsbuild]

13 minutes ago, TVwazhere said:

The video shows the screwdriver is plenty long. Does yours look as long as the one shown in the video?

it’s not the screwdriver length.. it’s that the screw driver does not go straight down to the screws, the screw driver can reach but can not get into the screw because it does not line up 

[dizmo]

25 minutes ago, aaronsbuild said:

it’s not the screwdriver length.. it’s that the screw driver does not go straight down to the screws, the screw driver can reach but can not get into the screw because it does not line up 

I can't help but think you're doing something wrong. But without pictures it's kind of hard to help.

[aaronsbuild]

46 minutes ago, dizmo said:

I can't help but think you're doing something wrong. But without pictures it's kind of hard to help.

when i get home i’ll post some pictures, but i went over everything multiple times i don’t think i’m doing anything wrong it’s just the screw driver can’t clear the cooler

[dizmo]

25 minutes ago, aaronsbuild said:

when i get home i’ll post some pictures, but i went over everything multiple times i don’t think i’m doing anything wrong it’s just the screw driver can’t clear the cooler

Have you tried twisting the cooler so that you have access to the screws?
You're sure you have the mounting plate oriented the right side up? They're different for Intel or AMD

[aaronsbuild]

1 hour ago, dizmo said:

Have you tried twisting the cooler so that you have access to the screws?
You're sure you have the mounting plate oriented the right side up? They're different for Intel or AMD

it should all be correct, i’ll go over it all again once i get home and i will post pictures so you can get a better look.