GTX 1060 6gb performing like a GTX 650

[MrCheesecake]

This didn't happen to me, but I was looking through messages in a Discord server and somebody said their friend's brand new GTX 1060, that they bought in person from a store, is performing similarly to a GTX 650. I asked him if maybe it was an older card with a GTX 1060s BIOS to make it appear as one in windows, but no, it's a legit 1060, but it's performing horribly. Any help would be great and I'll dm him with any questions you guys have since I know it'll most likely take a lot more information to figure this out. 

[JB2022]

What CPU does he have?

[MrCheesecake]

11 minutes ago, J-Z said:

What CPU does he have?

i5-2500k

[Fasauceome]

I hope he's got his video cables plugged in correctly and his drivers downloaded.

[dizmo]

If he bought it from a computer store the chances of it being one of the eBay knock offs is so, so low.

[MrCheesecake]

1 hour ago, fasauceome said:

I hope he's got his video cables plugged in correctly and his drivers downloaded.

He does, and he has the latest drivers

 

1 hour ago, dizmo said:

If he bought it from a computer store the chances of it being one of the eBay knock offs is so, so low.

Yeah, that's why I ruled it out, and it was also brand new so it's pretty much impossible for that to be it

[Fasauceome]

2 minutes ago, MrCheesecake said:

Yeah, that's why I ruled it out, and it was also brand new so it's pretty much impossible for that to be it

has he tried overclocking the card? there might be something wrong with the frequencies and possibly tweaking the voltage or something by a tiny bit will set it right. not a 100MHz OC or anything, something tiny to make sure it's actually operating properly.

[Barry~~]

20 minutes ago, MrCheesecake said:

This didn't happen to me, but I was looking through messages in a Discord server and somebody said their friend's brand new GTX 1060, that they bought in person from a store, is performing similarly to a GTX 650. I asked him if maybe it was an older card with a GTX 1060s BIOS to make it appear as one in windows, but no, it's a legit 1060, but it's performing horribly. Any help would be great and I'll dm him with any questions you guys have since I know it'll most likely take a lot more information to figure this out. 

Just saying, disassemble any thing on ur gpu , check out if the core name is started with gp (GeForce pascal) ,if it isn't, than it is a fake card. But if it is, try to plug ur graphic card into other pci express slot, try that

[JB2022]

How does he know how GTX 650 performs?

[Fasauceome]

3 minutes ago, J-Z said:

How does he know how GTX 650 performs?

maybe that was his previous card. one hell of an upgrade.

[MrCheesecake]

59 minutes ago, fasauceome said:

has he tried overclocking the card? there might be something wrong with the frequencies and possibly tweaking the voltage or something by a tiny bit will set it right. not a 100MHz OC or anything, something tiny to make sure it's actually operating properly.

No, hasn't tried overclocking it, but right now he's trying to underclock it to see if that helps and if not he'll try to overclock it a bit like you suggested

 

56 minutes ago, J-Z said:

How does he know how GTX 650 performs?

He has a 660 previously and the 1060 is performing worse than it

[AskTJ]

Tell him to take the cooler off, clean thermal paste off of the GPU die and put the number on it into Google. That should give him an idea of what he actually has.

[Fasauceome]

1 minute ago, MrCheesecake said:

He has a 660 previously and the 1060 is performing worse than it

ay i was almost right

[MrCheesecake]

7 minutes ago, Barry~~ said:

Just saying, disassemble any thing on ur gpu , check out if the core name is started with gp (GeForce pascal) ,if it isn't, than it is a fake card. But if it is, try to plug ur graphic card into other pci express slot, try that

 

2 minutes ago, AskTJ said:

Tell him to take the cooler off, clean thermal paste off of the GPU die and put the number on it into Google. That should give him an idea of what he actually has.

He doesn't want to disassemble it since it's still under warranty

[Fasauceome]

1 minute ago, MrCheesecake said:

 

He doesn't want to disassemble it since it's still under warranty

has he sought aid from the AIB that he got it under? (asus, evga, etc.) Has he checked task manager while gaming?

If the GPU usage is at 100% while gaming with that awful performance, something's fishy.

[scottyseng]

2 minutes ago, MrCheesecake said:

 

He doesn't want to disassemble it since it's still under warranty

Might try running DDU (Display driver uninstaller) to remove the current driver and reinstall it.

Else, see if something is causing a bottleneck. I doubt it's the 2500K...even at stock it should show a pretty fair amount of gain in fps.

[JB2022]

2 minutes ago, scottyseng said:

Might try running DDU (Display driver uninstaller) to remove the current driver and reinstall it.

Else, see if something is causing a bottleneck. I doubt it's the 2500K...even at stock it should show a pretty fair amount of gain in fps.

Maybe there is is a heat issue with is 2500K causing thermal throttling

[MrCheesecake]

48 minutes ago, fasauceome said:

has he sought aid from the AIB that he got it under? (asus, evga, etc.) Has he checked task manager while gaming?

If the GPU usage is at 100% while gaming with that awful performance, something's fishy.

after the underclock it's around %70-%80 and is running significantly better, but not as good as it should be 

 

44 minutes ago, J-Z said:

Maybe there is is a heat issue with is 2500K causing thermal throttling

No, it's not throttling at all

[Fasauceome]

1 minute ago, MrCheesecake said:

after the underclock it's around %70-%80 and is running significantly better, but not as good as it should be 

is that only with underclocking because he doesn't want to void his warranty, or does a tiny overclock reduce performance?

[JB2022]

1 minute ago, MrCheesecake said:

No, it's not throttling at all

What is his clock speed while gaming?

 

[andyme]

what psu do you have

[MrCheesecake]

41 minutes ago, J-Z said:

What is his clock speed while gaming?

3.3 Ghz

 

41 minutes ago, fasauceome said:

is that only with underclocking because he doesn't want to void his warranty, or does a tiny overclock reduce performance?

He's about to try overclocking it 

 

39 minutes ago, andyme said:

what psu do you have

Cooler Master 750W 80+ gold

[scottyseng]

2 minutes ago, MrCheesecake said:

3.3 Ghz

Weird, at stock, turbo boost should be running at 3.7GHz for a 2500K (Unless all cores are loaded)

[andyme]

might have something to do with spectre and meltdown patches you loose 30% CPU because of this update

i have 3570k lost 30% cpu because of patches 

[Fasauceome]

2 minutes ago, andyme said:

i have 3570k lost 30% cpu because of patches 

the number may have been taken at idle, switching between games or something.