Posted January 27, 2018 Hello, Ok I am stumped. Recently there have been some problems with my video card and I am trying to determine if the card is fried or the drivers are bad. I have a windows 10 system with a PowerColor R9 280x video card. When i start up the system with video card in the system, I get a black screen, a windows error message that says thread stuck in device driver, or it loads normally for about a minute before turning to a black screen in which time the background loading processes like steam and spotify prevent me from doing anything. Thanks to some arcane decision by windows 10, i cannot load safe mode by pressing any of the f8 and only support suggests i hold shift while pressing restart something that the background loading processes prevent me from doing in the time before the card blacks out. I have been able to successfully boot the computer without the graphics card in the system, however when i go to the device manager it does not show or display the card or its drivers and Radeon Settings prevents me from opening it saying that i need to install the graphics card. my question is how do i appropriately update the drivers or remove them completely when the card is not in the system, or how do i update/ remove them on a computer that is not producing any visual output. Any help on this matter would be much appreciated Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted January 27, 2018 Use DDU to remove the drivers without the card and try reinstall it with the card. CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1 Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: HP EX920 1TB PCIe x4 M.2 SSD + Crucial MX500 1TB 2.5" SATA SSD, 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally, 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172) left outside Monitor: 1080p 126Hz IPS G-sync Desktop benching: Cinebench R15 Single thread:168 Multi-thread: 833 SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted January 27, 2018 2 minutes ago, LAnkou said: I have been able to successfully boot the computer without the graphics card in the system, however when i go to the device manager it does not show or display the card or its drivers and Radeon Settings prevents me from opening it saying that i need to install the graphics card. my question is how do i appropriately update the drivers or remove them completely when the card is not in the system, or how do i update/ remove them on a computer that is not producing any visual output. 4 You will need to use a Display Driver Uninstaller (http://www.guru3d.com/files-details/display-driver-uninstaller-download.html) to remove these drivers. When using the application, make sure that you select the appropriate graphics driver from the dropdown next to "Select Graphic Driver", and use the Clean and Restart function. Make sure to quote me or use @PorkishPig to notify me that you replied! Desktop CPU - Ryzen 9 3900X | Cooler - Noctua NH-D15 | Motherboard - ASUS TUF X570-PLUS | RAM - Corsair Vengeance LPX DDR4-3200 32GB | Case - Meshify C GPU - RTX 3080 FE | PSU - Straight Power 11 850W Platinum | Storage - 980 PRO 1TB, 960 EVO 500GB, S31 1TB, MX500 500GB | OS - Windows 11 Pro Homelab CPU - Core i5-11400 | Cooler - Noctua NH-U12S | Motherboard - ASRock Z590M-ITX | RAM - G.Skill Ripjaws V DDR4-3600 32GB (2x16) | Case - Node 304 PSU - EVGA B3 650W | Storage - 860 EVO 256GB, Sabrent Rocket 4.0 1TB, WD Red 4TB (x6 in RAIDZ1 w/ LSI 9207-8i) | OS - TrueNAS Scale (Debian) Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted January 27, 2018 If you have a I-GPU you can use that and uninstall the drivers. If the system locks even when you use the I-GPU, then it isn't your GPU. On 11/19/2014 at 2:14 PM, Syntaxvgm said: You would think Ubisoft would support the Bulldozer based architectures more given their digging themed names like bulldozer, Piledriver, Steamroller and Excavator. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted January 27, 2018 Author Thanks will try that Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
Posted January 27, 2018 Author Thank you all very much!!! The video card is working fine; apparently it was the drivers. Link to comment Share on other sites More sharing options... Link to post Share on other sites More sharing options...
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