Laptop WiFi not working - windows 10

[mike6715b]

I've been using this laptop for about 10 months now and no problems until now. Basically, I am unable to get WiFi working meaning that I cant use wifi as if I don't have a Wireless adapter in my laptop. What can I do?
Already tried:
- Reboot
- Airplane mode ON/OFF
- Disable/Enable adapter in Device Manager
- Enable/Disable adapter in Adapter properties

Excuse me for my english as it's not my first language.
My laptop is a HP 250 G5.

Video link: https://youtu.be/tEnKymMW_as (Recorded with my phone so sorry for vertical video   )

 

Also, just in case, sry for posting here if it's the wrong place but I'm running out of ideas and need help.

[CapitalistVN]

u can uninstall the wifi drivers/adapter and then reinstalls it. Or else go out and buy a wifi usb adapter if reinstalling doesn't help

[MrDrWho13]

I would try:

• Reinstalling your wifi drivers directly from Intel's website
• Checking there is no physical wifi on/off switch on your laptop (Quite a common but overlooked mistake for this problem)
• Try typing "netsh winsock reset" into command prompt, that often fixes weird errors but I'm not sure exactly what it does.

[genexis_x]

Either driver messed up or the wifi card is broken. Try clean install wireless driver.

[mike6715b]

20 minutes ago, CapitalistVN said:

u can uninstall the wifi drivers/adapter and then reinstalls it. Or else go out and buy a wifi usb adapter if reinstalling doesn't help

Tried reinstalling didn't help. 

[mike6715b]

9 minutes ago, ZM Fong said:

Either driver messed up or the wifi card is broken. Try clean install wireless driver.

Tried that, didn't help. 

[mike6715b]

22 minutes ago, MrDrWho13 said:

I would try:

• Reinstalling your wifi drivers directly from Intel's website
• Checking there is no physical wifi on/off switch on your laptop (Quite a common but overlooked mistake for this problem)
• Try typing "netsh winsock reset" into command prompt, that often fixes weird errors but I'm not sure exactly what it does.

My laptop dosen't have a wifi physical switch only a Airplane mode toggle. 

 

Just tried the netsh winsock reset. 

Restarting laptop to see whst happend

[mike6715b]

1 minute ago, mike6715b said:

My laptop dosen't have a wifi physical switch only a Airplane mode toggle. 

 

Just tried the netsh winsock reset. 

Restarting laptop to see whst happend

Didn't help unfortunently. 

 

Could it really be that my wifi adapter inside my laptop died?

[genexis_x]

Try reinstall Windows. If it doesn't work then the wifi card might be dead.

[CapitalistVN]

Whoa ok then.

At the command prompt, run the following commands in the listed order, and then check to see if that fixes your connection problem:

• Type netsh winsock reset and press Enter.
• Type netsh int ip reset and press Enter.
• Type ipconfig /release and press Enter.
• Type ipconfig /renew and press Enter.
• Type ipconfig /flushdns and press Enter.

If you want to check system files, you can run this line in Command Prompt as Admin:

sfc /scannow

 

[CapitalistVN]

How's it going Mike? Assuming ur name from ur nickname

[mike6715b]

7 hours ago, CapitalistVN said:

How's it going Mike? Assuming ur name from ur nickname

Yeah, thats not my name ? 

Got my username from the TV series How I meat your mother and the first laptop i had ( HP Compaq 6715b)??? 

 

Also I'm gonna try out the tips you gave me and report back. 

[mike6715b]

Unrotunently, didn't work.

 

Also, sfc /scannow didnt find any integrity violations. 

[paddy-stone]

I saw that you tried the airplane mode toggle. Don't know if that's the same as F4 or whatever you get on laptops for disabling /enabling wifi... if that IS the same then disregard. I just don't call it "airplane mode" as that's cell phone/tablets tech to me

 

[CapitalistVN]

ok u gotta buy an usb wifi adapter then, or bring it to the warranty center

[mike6715b]

1 hour ago, CapitalistVN said:

ok u gotta buy an usb wifi adapter then, or bring it to the warranty center

Usually I would bring it to warinty but its a gift from a friend from another country so I cant. 

 

Also I called the local computer repair/maintanance guy and he first asked me if I had windows 10 and when I said yes he just said that I need to mess around on the internet for a solution since he had a similar problem and changed something and since then it worked. 

[mike6715b]

As far as I cann tell after a one hour long talk with microsoft support they claim that it's my physical adapter that has failed. But I didn't believe them so I decided to reset my pc while keeping my files and now evwrything is working perfectly fine. 

Note that my version of windows was 1709.