JOINED FLOATPLANE!!

[The_Askinator]

I just joined Floatplane! This is going to be amazing!! Any tips or tricks needed?

[BlueChinchillaEatingDorito]

...ok

[rip]

Why do you have Xsplit: a video recording/streaming software and Bandicam: a video recording software at the same time?

[The_Askinator]

3 minutes ago, BlueChinchillaEatingDorito said:

...ok

Uhh.. How do I access Floatplane?

[LinusTech]

10 minutes ago, The_Askinator said:

Uhh.. How do I access Floatplane?

https://linustechtips.com/main/forum/91-the-floatplane-club/

[The_Askinator]

Just now, LinusTech said:

https://linustechtips.com/main/forum/91-the-floatplane-club/

For some reason, it keeps saying my transaction is pending and getting declined, any reason why?

[LinusTech]

Just now, The_Askinator said:

For some reason, it keeps saying my transaction is pending and getting declined, any reason why?

argh... I hate PayPal and its integration with this forum sooooooo much... I'll have someone reach out..

[The_Askinator]

7 hours ago, LinusTech said:

argh... I hate PayPal and its integration with this forum sooooooo much... I'll have someone reach out..

Thanks okay, can't believe you responded! Thanks for all the help!

 

RIP (Linus said he'll have one of his employees reach out about it, don't worry about it)

[Trust The Shooters]

Just joined too, huge fan. listening to every Wan show Huge. 

[rattacko123]

20 minutes ago, rip said:

Why do you have Xsplit: a video recording/streaming software and Bandicam: a video recording software at the same time?

So you can record the thing you are recording   
Think of it as a backup, if your Xsplit footage is corrupted what are you going to do?

Well, bandicam just saved the day.

[ArduinoBen]

25 minutes ago, The_Askinator said:

Uhh.. How do I access Floatplane?

You should see a tab for it like at the normal forum homepage.

[rip]

18 minutes ago, rattacko123 said:

So you can record the thing you are recording   
Think of it as a backup, if your Xsplit footage is corrupted what are you going to do?

Well, bandicam just saved the day.

yeah so double recording, extra load, extra fps tank. gg

[GamingDad2]

I too am getting this declined message...no idea why

[Nacimota]

I also picked up a years subscription after watching @LinusTech's stream on YouTube earlier. Considering the forum breach that happened a while ago (or really just that breaches unfortunately seem to be the reality of the web nowadays) I'm wondering if someone can talk about how our personal data is stored, specifically (or vaguely, if you prefer) my address and phone number. I'd rather not have to give those out for a digital purchase if I can avoid it but I'm not too bothered if it's being handled appropriately. I tried to ask about this on the stream but chat being the deluge of nonsense that it is, I don't think Linus saw it.

 

For the record I did not have any payment issues and just watched Scrapyard Wars pt 2 and 3, now moving on to Set Destruction vlog.

[seryniti]

I joined just now from Linus' live stream.  I too didn't get the Scrapyard notification from YouTube, but happy to see everything here, so hey it all works out.

[LogicalDrm]

7 hours ago, The_Askinator said:

RIP (Linus said he'll have one of his employees reach out about it, don't worry about it)

There's support email for Floatplane, floatplanehelp@gmail.com , try that.

 

@colonel_mortis, you should include that email in all stickies related to FP.

[LinusTech]

10 hours ago, The_Askinator said:

Thanks okay, can't believe you responded! Thanks for all the help!

 

RIP (Linus said he'll have one of his employees reach out about it, don't worry about it)

Got an official response:

 

Sorry for the trouble, please resync your account here and try again. 

 

https://linustechtips.com/main/floatplane_resync.php

 

If it doesn't work please email Floatplanehelp@gmail.com and we'll be happy to help figure out what's going on.

[LinusTech]

9 hours ago, Nacimota said:

I also picked up a years subscription after watching @LinusTech's stream on YouTube earlier. Considering the forum breach that happened a while ago (or really just that breaches unfortunately seem to be the reality of the web nowadays) I'm wondering if someone can talk about how our personal data is stored, specifically (or vaguely, if you prefer) my address and phone number. I'd rather not have to give those out for a digital purchase if I can avoid it but I'm not too bothered if it's being handled appropriately. I tried to ask about this on the stream but chat being the deluge of nonsense that it is, I don't think Linus saw it.

 

For the record I did not have any payment issues and just watched Scrapyard Wars pt 2 and 3, now moving on to Set Destruction vlog.

Great question - right now we're using PayPal for payment processing, and once we move to the new site we'll be using a different solution. We won't be storing any actual payment information (like credit card numbers). As for addresses and phone numbers, etc. Let me get back to you on that one.

[The_Askinator]

3 hours ago, LinusTech said:

Got an official response:

 

Sorry for the trouble, please resync your account here and try again. 

 

https://linustechtips.com/main/floatplane_resync.php

 

If it doesn't work please email Floatplanehelp@gmail.com and we'll be happy to help figure out what's going on.

Alright, well it looks like it didn't work. I don't want to stress Linus out, so no further action is required on his end, I'll just email and see what his staff can do. Thanks for responding Linus, and thanks for everyone for all their assistance!