Unremovable android virus

[dnf]

So my fkn retarded brother found the play store on my tablet... and he downloaded some shit. i deleted it and thought i was fine, but randomly pop ups started appearing and if you close the it starts downloading random apps. I have installed Malwarebytes and scanned, it found something but couldn't remove it. I looked for the file with Root Browser but could not find it. Also when opening a new tab in chrome it goes to some random "search website" something like 166814.com or something similar.

 

I've tried factory reseting, but the popups stay.

[GER_T4IGA]

Is reinstalling adroid all together an option?

[dnf]

Just now, GER_T4IGA said:

Is reinstalling adroid all together an option?

how?

[dfsdfgfkjsefoiqzemnd]

If a factory reset doesn't solve it, you'll need to flash it completely.  Either with a stock ROM or a custom one. 

 

Before you do that though : Check the "my apps" tab in the play store (assuming it's still called that) to make sure the one with the virus isn't installed again by default when you link the tablet to your Google account.

[dnf]

3 minutes ago, Captain Chaos said:

If a factory reset doesn't solve it, you'll need to flash it completely.  Either with a stock ROM or a custom one. 

 

Before you do that though : Check the "my apps" tab in the play store (assuming it's still called that) to make sure the one with the virus isn't installed again by default when you link the tablet to your Google account.

I have checked my google account. I cant find the stock ROM for the tablet.

[dnf]

8 minutes ago, JDE said:

What device do you have OP?

zte e10tl

Edited August 25, 2017 by wkdpaul
cleaned up

[dnf]

play protect was added in the latest version of android, unfortunately i got viruses before play protect.

Edited August 25, 2017 by wkdpaul
cleaned up

[LienusLateTips]

 

5 minutes ago, dnf said:

zte e10tl

I can't find any ROMs, have you factory reset yet?

Edited August 25, 2017 by wkdpaul
cleaned up

[dnf]

Just now, JDE said:

I can't find any ROMs, have you factory reset yet?

yes, i have. still popups.

[LienusLateTips]

1 minute ago, dnf said:

yes, i have. still popups.

Maybe you could try asking ZTE?

[DrMacintosh]

1 minute ago, JDE said:

Maybe you could try asking ZTE?

Isn't there a way to completely remove Android and reinstall it? 

[WkdPaul]

Thread cleaned.

 

If you can't or won't help the OP, then please don't reply

[dnf]

Just now, DrMacintosh said:

Isn't there a way to completely remove Android and reinstall it? 

yes

 

2 minutes ago, JDE said:

Maybe you could try asking ZTE?

 like they would respond yeah

[DrMacintosh]

Well since my previous comment was "cleaned," I still recommend looking into utilities that can completely remove the Android Operating System if such utilities exist. 

 

A Factory Reset still keeps the OS on the phone and that is why I think it is not fixing the issue. You must remove and reinstall the Android operating system. 

[dnf]

I have solved it after digging through system files. its an adups.fota virus.

 

follow this to remove: https://android.gadgethacks.com/how-to/test-for-adups-spyware-your-phone-disable-0175034/