my i5 7600 isnt a quad core?

[M4N1C_8UNNY]

ok so i just upgraded my pentium g4400 to an i5 7600 which is suppost to have 4 cores and 4 threads but when i look at it in cpuz it has the correct clockspeed but it says i only have 2 core's and 2 thread's like the pentium. it wasn't a glitch with cpuz because i bench marked gta 5 and it stuttered like it was running on the pentium at 80 fps if anyone knows whats wrong and how to fix it please help, btw when i look at the uefi bios it says on physical cores it says "ALL" so its not that.

[The Sloth]

2 minutes ago, M4N1C_8UNNY said:

4 cores and 8 threads

no, it has 4c/4t, it's a quadcore. 

https://ark.intel.com/products/97150/Intel-Core-i5-7600-Processor-6M-Cache-up-to-4_10-GHz

 

clear CMOS 

[TheCherryKing]

Reset the BIOS.

[Brooksie359]

Does it come up as a 7600? Maybe you got the wrong cpu because of some RMA fraud. 

[WitchingPine92]

Maybe try resetting windows as well because you got a new CPU which could even help performance even with all four cores. 

Edited August 17, 2017 by WitchingPine92
words

[The Sloth]

1 minute ago, Brooksie359 said:

you got the wrong cpu because of some RMA fraud. 

it should say i5- 7600 on the chip

 

[Brooksie359]

Just now, nerdslayer1 said:

it should say 7600 on the chip

 

Yes but the RMA  fraud that happened recently used a Celeron or Pentium and wrote the model cpu they were try to pass as on the chip.

[The Sloth]

OP did you buy it new? 

[JeJaRaLa]

11 minutes ago, M4N1C_8UNNY said:

ok so i just upgraded my pentium g4400 to an i5 7600 which is suppost to have 4 cores and 4 threads but when i look at it in cpuz it has the correct clockspeed but it says i only have 2 core's and 2 thread's like the pentium. it wasn't a glitch with cpuz because i bench marked gta 5 and it stuttered like it was running on the pentium at 80 fps if anyone knows whats wrong and how to fix it please help, btw when i look at the uefi bios it says on physical cores it says "ALL" so its not that.

use this progam from intel https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool

[M4N1C_8UNNY]

but i got the thing new just today in the mail

 

[The Sloth]

Just now, M4N1C_8UNNY said:

but i got the thing new just today in the mail

 

quote people, whare did you buy it from? 

[orangecat]

Check to see if CPU cores are disabled in the BIOS. If you had a dual core in that board before it's possible that it's not setup to run with all 4 cores enabled.

[M4N1C_8UNNY]

i got it off pc case gear a reputable retailer in australia since im in said country

 

[M4N1C_8UNNY]

also i just did that i also rest the uefi bios at least 4 times now went into the advanced settings cpu config and it said all cores are running but everything else says it has 2 cores and 2 threads

 

 

[M4N1C_8UNNY]

now im going to try what WitchingPine92 said and reset windows ill be back and notify and thank you all for the help currently if it works

 

 

[Batteries Included]

Here is an easy way to tell. Geekbench it. Send the score. If it is a 4 core, it should have roughly twice the value as a two core.

Geekbench 4 score should be (roughly) 4000 single core, 15,000 multi core

[JeJaRaLa]

9 minutes ago, M4N1C_8UNNY said:

also i just did that i also rest the uefi bios at least 4 times now went into the advanced settings cpu config and it said all cores are running but everything else says it has 2 cores and 2 threads

 

 

seem that  the progam only work on haswel  old cpu

is rare  but sometime  cpu are broken

[M4N1C_8UNNY]

ok i dont have geek bench but i used cinebench and it said trhe same thing as cpuz

 

 

[Batteries Included]

Just now, M4N1C_8UNNY said:

ok i dont have geek bench but i used cinebench and it said trhe same thing as cpuz

 

 

I am interested at the multi core score.

[Glenwing]

WIN+R -> "msconfig" -> Boot tab -> Advanced options -> make sure "Number of processors" is unchecked.

[M4N1C_8UNNY]

ok ill try that

 

[M4N1C_8UNNY]

ok i did that glen but cpu z still says 2 cores 2 threads

 

 

[The Sloth]

Just now, M4N1C_8UNNY said:

ok i did that glen but cpu z still says 2 cores 2 threads

 

 

did you clear CMOS? 

[M4N1C_8UNNY]

how do you do that

 

[The Sloth]

Just now, M4N1C_8UNNY said:

how do you do that

 

take this battery out and put it back in, while your computer is off.