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Gigabyte RMA UK

cookie rager
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If you have seen from my earlier posts. My PC is broken. I have tested almost all my parts but the mobo or CPU. When I boot my system and launch a program my PC immediately shuts down. I'm very sure my CPU isn't the issue and I wanna send my Motherboard to RMA but does anyone know how to do this in the UK

 

My specs

i7 6700

4 Sticks of 4GB DDR4 2133 

Gigabyte B150M DS3H

WD 1TB Blue Hard Drive

Corsair RM 550X PSU

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http://uk.gigabyte.com/Support/Warranty

 

Gigabyte's European RMA center is in Germany, so shipping and handling may take a bit.

 

Otherwise you can contact the store that you bought the things at,maybe they can deal with the RMA or possibly come up with a solution.

"We're all in this together, might as well be friends" Tom, Toonami.

 

mini eLiXiVy: my open source 65% mechanical PCB, a build log, PCB anatomy and discussing open source licenses: https://linustechtips.com/topic/1366493-elixivy-a-65-mechanical-keyboard-build-log-pcb-anatomy-and-how-i-open-sourced-this-project/

 

mini_cardboard: a 4% keyboard build log and how keyboards work: https://linustechtips.com/topic/1328547-mini_cardboard-a-4-keyboard-build-log-and-how-keyboards-work/

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1 hour ago, Minibois said:

http://uk.gigabyte.com/Support/Warranty

 

Gigabyte's European RMA center is in Germany, so shipping and handling may take a bit.

 

Otherwise you can contact the store that you bought the things at,maybe they can deal with the RMA or possibly come up with a solution.

I had bought my parts of Amazon, shall I contact the seller from there (the seller was most likely Gigabyte themselves)

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43 minutes ago, Thefireofwar11 said:

I have a gigabyte GPU and when it broke I contacted the place where I got it from, Lambdatek, and they said to send it to them and they fixed it.

So I suggest you to contact Amazon and see what they would say about the RMA

Ah thanks. I'm gonna try one more time to see if my PC works if not I'll just contact Amazon

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5 hours ago, cookie rager said:

If you have seen from my earlier posts. My PC is broken. I have tested almost all my parts but the mobo or CPU. When I boot my system and launch a program my PC immediately shuts down. I'm very sure my CPU isn't the issue and I wanna send my Motherboard to RMA but does anyone know how to do this in the UK

 

My specs

i7 6700

4 Sticks of 4GB DDR4 2133 

Gigabyte B150M DS3H

WD 1TB Blue Hard Drive

Corsair RM 550X PSU

I thought in the UK the retailer had to deal with all warranty claims? Its part of the sales of goods act or something. I only know because I worked for an online retailer before on a help desk and all the UK people used to quote that law. 

I just want to sit back and watch the world burn. 

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9 hours ago, cookie rager said:

I had bought my parts of Amazon, shall I contact the seller from there (the seller was most likely Gigabyte themselves)

Yes, definitely contact Amazon first and probably send it to them. Just google Amazon warranty UK or something.

I personally would not send it to Gigabyte. They are slow and not your seller.

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10 hours ago, cookie rager said:

I had bought my parts of Amazon, shall I contact the seller from there (the seller was most likely Gigabyte themselves)

Contact the seller there and if it really is a faulty board you could always contact Amazon and see if they can enforce something from the seller.

"We're all in this together, might as well be friends" Tom, Toonami.

 

mini eLiXiVy: my open source 65% mechanical PCB, a build log, PCB anatomy and discussing open source licenses: https://linustechtips.com/topic/1366493-elixivy-a-65-mechanical-keyboard-build-log-pcb-anatomy-and-how-i-open-sourced-this-project/

 

mini_cardboard: a 4% keyboard build log and how keyboards work: https://linustechtips.com/topic/1328547-mini_cardboard-a-4-keyboard-build-log-and-how-keyboards-work/

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As I understand it, under UK law your contract is with the seller not the manufacturer when it comes to faults. Sometimes they may say to go direct as it can be quicker (so your device doesn't go from you-supplier-manufacturer-supplier-you) but if you really want to they should take it and deal with the fault. As I understand it ;)

Ryzen 1700 4GHz OC, Gigabyte AB350-Gaming 3 Motherboard, Corsair 32GB 3000MHz RAM, Gigabyte RTX 2080 Super

Alienware 13 R3, 7700HQ, 16GB 2667MHz RAM, GTX 1060 6GB

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On 10/07/2017 at 11:05 AM, Minibois said:

Contact the seller there and if it really is a faulty board you could always contact Amazon and see if they can enforce something from the seller.

Ah will do but I bought the board October last year would they still let me send this for repair

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35 minutes ago, cookie rager said:

Ah will do but I bought the board October last year would they still let me send this for repair

Most items have at least a one year warranty. Some components like hard drives and such have a few years worth of warranty. 

I just want to sit back and watch the world burn. 

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