Tech store scamming

[AlexTr]

Just picked up my PC from a tech store had taken it to fix a hdd issue. I turn on the PC and the first thing I notice is that the drive is recognised as SATA 2 and not SATA 3 like it used to. So, they changed that without even telling me. Next, I try to boot from the Windows CD to do a clean install, before I even pressed delete to enter the bios, the PC boots into a non-activated version of windows 10, and again they had not even informed me about this. So, after formatting my NEW hard drive, I installed windows 8.1. Later, I opened up the PC and saw that they changed the 20+4 pin connector ffrom my PSU to a cheap one, without even giving it back to me, like they did with my old SATA cable. I only paid 20€, but only because I did not agree to any changes to my PC. Had I agreed to all changes, they would have replaced my PSU, because it apparently was "faulty" (even though it works just fine) with a cheap one they make exclusively at their stores, (not even 80+) and would have  charged me 100€ for a new one and the installation of it, they said they would install windows for 40€ (40€ just to click next a couple of times) and then I would be charged an additional 60€ just to pay for the "repair" (more like replacemet). It would come to a grand total of 200€ down the drain. This angers me a lot since this specific store is quite popular here, and many people, who perhaps don't know of PCs go there just to get some low quality PSU in their system which will inevitably show problems within the next 6 months of using the PC, which will result in them paying for yet another "repair".

[Guest]

You should probably go in and take that up with the store's manager...

[Jurrunio]

That's why I (and some others) rely on this forum to solve PC problems. I myself got scammed in buying a GTX 970 back when it's 3 months old at $400. What's worse than that? Another shop, 5 meters away sells the same thing at $350 with same warranty.

[AlexTr]

Well I don't think that would change anything since that method clearly makes them a huge profit

[AlexTr]

1 minute ago, Jurrunio said:

That's why I (and some others) rely on this forum to solve PC problems. I myself got scammed in buying a GTX 970 back when it's 3 months old at $400. What's worse than that? Another shop, 5 meters away sells the same thing at $350 with same warranty.

Yeah even though I am a new user here I will certainly rely on this forum aswell

[Princess Luna]

Just now, AlexTr said:

Well I don't think that would change anything since that method clearly makes them a huge profit

Well yeah this kind of stuff you should do yourself, if the HDD failed you should've just bought a brand new cheap 120gb SSD + a new 1tb HDD installed fresh clean win10 on the SSD and enjoy, it'd have cost the same but you'd have gotten much better stuff.

[3 Lions]

The only thing I suggest you do is report the tech store to the local authorities but I can't guarantee they will take any action.   

[Windows7ge]

7 minutes ago, AlexTr said:

recognized as SATA 2 and not SATA 3 like it used to

They probably plugged the drive back in to the wrong port. Motherboards can have SATAII & SATAIII ports. Though a hard drive wont saturate SATAII anyways.

 

9 minutes ago, AlexTr said:

before I even pressed delete to enter the bios, the PC boots into a non-activated version of windows 10

They might have activated Quick Boot in the BIOS. Also to install an OS without request is definitely wrong.

 

11 minutes ago, AlexTr said:

changed the 20+4 pin connector ffrom my PSU to a cheap one

How? Is your PSU modular or did they sit there with a pin removing tool just to get a piece of extruded plastic off your PSU?

 

13 minutes ago, AlexTr said:

replaced my PSU, because it apparently was "faulty" (even though it works just fine) with a cheap one they make exclusively at their stores

A PSU made exclusively at a shop I would either throw away immediately or inspect it to see if it's actually made from quality components. (Probably not)